Oh dear : We are excited to release the new app Dashboard | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Oh dear : We are excited to release the new app Dashboard


Established Member
AFF Supporter
May 15, 2004
Anyone having probelms with iphone app access?

When I opened the Qantas app this evening on my iphone I received a welcome popup touting the new dashboard that has come in the app update.

Just like many app updates I had to go sign in,

Step 1. just follow the prompts, opens a browser, name, number, pin, SMS.

....Hmm, the two factor ID failed as I apparently entered three times incorrectly. hmmp I DID NOT!

Step 2. Your account is locked go to Reset PIN process

Step 3. Did the PIN reset multiple times by each method,
  • first pass: SMS,
  • second pass : email
  • third pass: Answer Questions.

Each time, good.

Now go to Step 1 again

Desktop login working fine to reset pin, which then didn't work on the iphone

Well the help and chat are closed after 7pm. I guess someone somewhere will fix something.



AFF Supporter
Nov 12, 2012
My Map
Got the 'refreshed dashboard' message, but then (amazingly!) got straight in (on iPhone).

Maybe I should buy a lottery ticket?

Add: Damned if can see any difference!

AFF on Air Podcast

  • Married Segments & More – AIR024
    Sat, 16 Nov 2019 04:32:20 AEDT
      Airlines seem to love married segments, but for frequent flyers and travel agents they can be extremely frustrating. Sometimes you'll find an award seat on a flight you w ...
  • HARS (Historic Aircraft Restoration Society) – AIR023
    Sat, 02 Nov 2019 13:24:03 AEDT
      The Historic Aircraft Restoration Society (HARS) boasts a collection of over 60 aircraft, including a retired Qantas 747, Super Constellation and DC-3s. John Travolta's Bo ...
  • “Hidden City” Court Case – AIR022
    Sat, 19 Oct 2019 09:30:46 AEDT
      Earlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This ...
  • Summer in Europe – AIR021
    Sat, 05 Oct 2019 17:28:53 AEST
      Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo's Haneda Airport. Meanwhile, four European airlines have gone bankrupt in ...
  • Are Loyalty Programs a Scam? – AIR020
    Sat, 21 Sep 2019 08:36:18 AEST
      The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program opera ...

Community Statistics

Latest member