Oh dear : We are excited to release the new app Dashboard

Status
Not open for further replies.

albatross710

Established Member
Joined
May 15, 2004
Posts
3,701
Anyone having probelms with iphone app access?

When I opened the Qantas app this evening on my iphone I received a welcome popup touting the new dashboard that has come in the app update.

Just like many app updates I had to go sign in,

Step 1. just follow the prompts, opens a browser, name, number, pin, SMS.

....Hmm, the two factor ID failed as I apparently entered three times incorrectly. hmmp I DID NOT!

Step 2. Your account is locked go to Reset PIN process

Step 3. Did the PIN reset multiple times by each method,
  • first pass: SMS,
  • second pass : email
  • third pass: Answer Questions.

Each time, good.

Now go to Step 1 again

Desktop login working fine to reset pin, which then didn't work on the iphone

Well the help and chat are closed after 7pm. I guess someone somewhere will fix something.

Alby
 
Got the 'refreshed dashboard' message, but then (amazingly!) got straight in (on iPhone).

Maybe I should buy a lottery ticket?

Add: Damned if can see any difference!
 
Looks like there is another enhancement to the home page on the app...
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Went to log in on the app this morning and said my number or PIN was wrong.Definitely not.
So went to change PIN and deliberately put in old PIN as the new and a message comes up - that is your current PIN.So went back to log in and put in the current PIN again and voila I am in.
 
Status
Not open for further replies.

Enhance your AFF viewing experience!!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Back
Top