Oh dear : We are excited to release the new app Dashboard

[albatross710]

Anyone having probelms with iphone app access?

When I opened the Qantas app this evening on my iphone I received a welcome popup touting the new dashboard that has come in the app update.

Just like many app updates I had to go sign in,

Step 1. just follow the prompts, opens a browser, name, number, pin, SMS.

....Hmm, the two factor ID failed as I apparently entered three times incorrectly. hmmp I DID NOT!

Step 2. Your account is locked go to Reset PIN process

Step 3. Did the PIN reset multiple times by each method,

• first pass: SMS,
• second pass : email
• third pass: Answer Questions.

Each time, good.

Now go to Step 1 again

Desktop login working fine to reset pin, which then didn't work on the iphone

Well the help and chat are closed after 7pm. I guess someone somewhere will fix something.

Alby

 

[RooFlyer]

Got the 'refreshed dashboard' message, but then (amazingly!) got straight in (on iPhone).

Maybe I should buy a lottery ticket?

Add: Damned if can see any difference!

 

[AIRwin]

Looks like there is another enhancement to the home page on the app...

 

[jakeseven7]

Works fine for me

 

[Big John]

I had to sign in again on my iPad, but it worked fine after that.

 

[drron]

Went to log in on the app this morning and said my number or PIN was wrong.Definitely not.
So went to change PIN and deliberately put in old PIN as the new and a message comes up - that is your current PIN.So went back to log in and put in the current PIN again and voila I am in.