No longer receiving emails

[FishFood]

Something odd I've noticed is I no longer receive emails from AFF when a thread is updated that I watch. The notifications still appear in website in the top right, and I checked my account setting and they all appear to be normal.

Also checked spam settings on my email - the last email I received successfully was 2 days ago

 

[VPS]

I've had the same thing and I've unwatched and rewatched to get emails and still not happening.

 

[Colin 2905]

Using TPG / iiNet / Internode for your email by any chance? Their email services have gone rapidly downhill since TPG (along with the ISP's it has acquired) decided to get out of the email providing space, offloading it to The Messaging Company instead.

 

[Flyfrequently]

Same with me, am Telstra network at home, Vodafone on phone.

 

[Colin 2905]

I switched my email address from TPG to Gmail a couple of months ago. I should've received an email triggered by the reply above, but haven't as yet. Looks to be an AFF problem then???

 

[OZDUCK]

None for me for a day or so either - iPrimus and Microsoft Outlook.

 

[FishFood]

Using TPG / iiNet / Internode for your email by any chance? Their email services have gone rapidly downhill since TPG (along with the ISP's it has acquired) decided to get out of the email providing space, offloading it to The Messaging Company instead.

I use Proton Mail with a custom domain so shouldn’t be many other parties involved. It’s not good if others are affected but it takes the pressure off me to get it fixed

 

[ellen10]

None for me either for a couple of days

 

[zig]

Experiencing the same issue. Telstra for email.

 

[Askance]

Same issue, i turned on watch with email notification to test.

Gmail.

 

[SuePa]

Oh good, it's not just me.

 

[AIRwin]

Oh good, it's not just me.

And others:

Why do thread subscription emails randomly stop?

Why is it that thread subscription emails just randomly stop being sent? I have to come and manually check my Subscribed Threads page, visit the threads that I haven't been notified about, unfollow them, refollow them and then the notifications restart but for how long.... nobody knows!

www.australianfrequentflyer.com.au

 

[luxury-lizard]

Me too - can't see any reason - all threads which should send e-mails do not - stopped a few days ago - sometime I still see the push notifications however.

 

[blackcat20]

I use outlook and also no longer get emails.

 

[Ansett]

No emails here too

 

[VPS]

@support @admin any comments or suggestions please.

 

[admin]

Thank you for bringing this to our attention everyone.
Good news is that we have identified the problem and are working on a solution with AWS. We will keep you updated on the progress and hopefully our email capability will be back up and running soon.

 

[admin]

The email service has been restored, thank you all for your patience.

Note: you might receive some emails that should have come through yesterday.

 

[Ansett]

Coming through now

 

[SuePa]

All good now. Thanks!