I'm flying SYD-HKG on QF127 today and connecting on BA28 to LHR. I checked in online for the first QF leg and was automatically allocated seats on the BA leg (no option to change seat). I assumed I would be able to change seats once online checkin opened for BA28.
BA28 checkin is now open, but when I click through to "online checkin" on the BA site for my booking, I'm told that the flight is QF-operated and am redirected to the QF Manage my Bookings site! On the QF site, when clicking through to the seat selection, I'm told "Your seat preference for a flight(s) operated by another airline on your booking has been skipped. Select your seat preference for this flight by visiting the website link provided at Manage Your Booking".
Has anyone faced this issue? I'm confused as the BA flight is not a codeshare, so I wouldn't have thought it was "operated" by QF - I assumed I'd have access through BA, as prior to online check in I was able to see the paid seat selection options on BA's site.
Is there anything I can do besides enquire when I physically arrive at the airport?? I'm worried about seat selection on my return flights, as my first two legs are BA and last is QF?
Apologies, I haven't done a full search for existing threads yet.
Many thanks in advance! Susan
BA28 checkin is now open, but when I click through to "online checkin" on the BA site for my booking, I'm told that the flight is QF-operated and am redirected to the QF Manage my Bookings site! On the QF site, when clicking through to the seat selection, I'm told "Your seat preference for a flight(s) operated by another airline on your booking has been skipped. Select your seat preference for this flight by visiting the website link provided at Manage Your Booking".
Has anyone faced this issue? I'm confused as the BA flight is not a codeshare, so I wouldn't have thought it was "operated" by QF - I assumed I'd have access through BA, as prior to online check in I was able to see the paid seat selection options on BA's site.
Is there anything I can do besides enquire when I physically arrive at the airport?? I'm worried about seat selection on my return flights, as my first two legs are BA and last is QF?
Apologies, I haven't done a full search for existing threads yet.
Many thanks in advance! Susan