Middle East Airspace Diversions/Cancellations

[JohnM]

My award flights via the ME on Qatar (Virgin) were cancelled six weeks ago. Same with my connecting QF flight from MEL to CGK. I paid the fees on a credit card which is no longer active. The bank claims nothing has been refunded to my account. Has anyone else found that refunds are taking an extra long time? Should I follow up with QF and VA or give it more time? (Or is it just that Virgin Money are painful in this regard?)

I cacelled a QF rewards fight a week or so ago. Points were refunded inside 2 hours and fees within about two days.

About three weeks ago I cancelled a QR revenue booking that included a sector as a QR codeshare on a VA wetlease. Refunded within 2-3 days, despite the initial response saying it could be substantially longer.

 

[SYD]

Strange anomaly with a QR cancellation not offering a fee free refund.

We have an up coming (July) trip to Europe booked on QR, and fortunately we also have a Plan B on CX.

One of the QR sectors home was cancelled (IB codeshare) and we’ve been automatically placed on the QR operated flight (same timing).

The email notice about the change mentions the options to accept, change flights or cancel. We assumed it would be free cancellation but when clicking through, its showing a refund amount that’s the total fare less cancellation fee (as per the fare rules).

Does that sound right/wrong?

We still have the option to cancel to voucher with no fee.

 

[stu961]

Strange anomaly with a QR cancellation not offering a fee free refund.

We have an up coming (July) trip to Europe booked on QR, and fortunately we also have a Plan B on CX.

One of the QR sectors home was cancelled (IB codeshare) and we’ve been automatically placed on the QR operated flight (same timing).

The email notice about the change mentions the options to accept, change flights or cancel. We assumed it would be free cancellation but when clicking through, its showing a refund amount that’s the total fare less cancellation fee (as per the fare rules).

Does that sound right/wrong?

We still have the option to cancel to voucher with no fee.

Sounds wrong.... they allowed myself and wife to switch destinations the other day without fees..... flying next Saturday..... I'd ring them

 

[SYD]

Sounds wrong.... they allowed myself and wife to switch destinations the other day without fees..... flying next Saturday..... I'd ring them

We haven’t tried (nor want) to change flights - that could be free but N/A.

Yes, we’re planning on calling.

 

[justinbrett]

Despite the alarmist thumbnail (not supported by the conclusion of the video itself) this is quite a good, in depth video.

 

[DasColonel]

I booked direct with Emirates before all this Middle Eastern turmoil kicked off.
EK415 out of Sydney which hasn't flown in ages. Discovered this has now been reinstated from the 2nd May.
Issue we have is that we booked a Dubai stopover experience so we don't fly onwards to Europe for 4 days. Not sure how keen I am to spend that time in Dubai at the moment. Anyone know if Emirates would cancel the stopover experience and fly us directly to Europe instead?
Our EU flights have also been reinstated from 1st or 2nd May, so I think they are ramping capacity back up from then.

With the way things had been going with this situation up to two weeks ago, we decided that we would roll the dice on this trip and take it as it had been booked. This meant 4 nights in Dubai on the way to Europe as part of the stop over experience. I was apprehensive about this in the lead up and on the plane to DXB.
There was only 8 pax in J on our flight and even when we arrived in DXB it was very quiet around the terminal. Our subsequent flights to FRA and return were all very much busier flights with J being at over 80% full on all legs.
The chauffeur drive person said that life was very normal in Dubai, it was just a lot quieter with less visitors. This was repeated with everyone else that I spoke to in the time I was there. People were going about their lives as normal.
I felt that with less visitors around, it probably made the trip more enjoyable.

 

[elanshin]

Anyone know if Cathay is likely to actually fly into ME region past June 30? They currently have cancelled up until that point.

 

[SYD]

Anyone know if Cathay is likely to actually fly into ME region past June 30? They currently have cancelled up until that point.

Not if they’re being slapped with those insurance premiums mentioned in the video above.