Merge card balances | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Merge card balances

Status
Not open for further replies.

dpeter

Junior Member
Joined
Mar 2, 2014
Messages
42
Hi Guys,

I've go a Platinum Edge Amex & DJ's Amex. I want to close the DJ's Amex now i've got the Platinum Edge, when I close the DJ's card, can I increase the limit on my Platinum Edge card with the limit from the DJ's card?
 

Temporiser

Intern
Joined
Oct 14, 2012
Messages
52
I had two Platnuim edge cards, and closed one of them yesterday, automatically transferred the rewards points, and they asked if I wanted to transfer the existing credit limit on the card that I closed to the remaining card, to effectively double the credit limit, I said no, but Amex had no concerns at all in doing this.
 

DeKa

AFF Supporter
Joined
Oct 26, 2008
Messages
2,263
Flights
My Map
I tried it with a DJ's Amex and they said no. They also said no to "transferring" from the DJ Amex to another "Amex" Amex.
 

wxxnxs

Active Member
Joined
Nov 20, 2008
Messages
607
I tried it with a DJ's Amex and they said no. They also said no to "transferring" from the DJ Amex to another "Amex" Amex.
Hand off the phone and try to call another time, don't expect everyone in call centre has the same experience knowledge.
 

dpeter

Junior Member
Joined
Mar 2, 2014
Messages
42
They said they could only transfer the limit above the standard $2000 limit. i.e if my limit is $3000, they can transfer $1000 to my Platinum Edge.
 

mitwg

Member
Joined
Nov 11, 2012
Messages
340
Flights
My Map
To add my recent experience to the credit allocation issue at AMEX, I currently have a Plat charge, Plat Reserve (complimentary that stays in the drawer 365 days a year) and a Plat Edge as well (+1 Plat corporate card which is in my name but obviously isn't mine). The Edge is very new and I only applied for and received it few weeks back.

At the time my card arrived, I got another letter from AMEX saying that because I already have a credit card product with them, they are going to re-adjust the existing credit limits I have and then allocate that to the Edge. I thought that was naturally the correct thing for them to do so I was expecting the limit to come from my Reserve card because this is the only other 'credit' card I have with AMEX.

After a few weeks, the credit limit on my Reserve is still where it was before so either, they've not actually done what they were said they were going to do or alternatively, they took the limit out of my Plat charge which doesn't have a visible limit in the first place so I wouldn't know if they ever did something with this unless a charge declines, which I've never had before.

All I can say is, its a bit of a puzzling experience.
 
Status
Not open for further replies.

AFF on Air Podcast

  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...
  • Premium Economy – AIR010
    Sat, 04 May 2019 00:21:32 AEST
      Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s ...
  • Hyperinflation of Points – AIR009
    Sat, 20 Apr 2019 04:49:59 AEST
      Frequent flyer points are a valuable currency, but they aren’t immune from hyperinflation! In this episode, Matt discusses why frequent flyer points are a terrible long-t ...

Community Statistics

Threads
81,597
Messages
1,884,259
Members
49,491
Latest member
Gaphjam
Top