You'd know how disjointed their IT is then, each BU running their own IT and noone talks between units!theres some irony in it as i used to work in IT at macquarie. not this business unit though.
You'd know how disjointed their IT is then, each BU running their own IT and noone talks between units!theres some irony in it as i used to work in IT at macquarie. not this business unit though.
Does anybody know how long it takes to transfer points to qff account? got first statement today, logged online but for some reason can not see how many points were earn in the last cycle...
Those of you who have got a new MAC code...how on earth did you achieve this? The wife tried calling...its the first they hear of any kind problem like this and will call her back which they never do. She has spoken to a manager etc and they just follow a script. Sorely tempted to just cancel the card. It is just impossible to get hold of someone to take responsibility for this issue and get it resolved.
I applied on Wednesday. Was hoping I might get the card prior to my holiday on 16th March, but by the looks of things people are only finding out if they are approved by a card in the mail 3-4 weeks later.
See how I go.
Well its Friday...issue remains. No access to online account.
2 phone calls and a supervisor to be informed need to issue me a new access code and password which will take up to 3 days to get to me!
Maybe free but I have paid $200 for my time in following up.
No compensation for stuff up.
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Looks like the offer has been extended to the 12th of April now!