Blue Peter
Junior Member
- Joined
- Jan 15, 2007
- Posts
- 40
The lead story on the news bulletins here in the UK has been the, ahem, "challenges" that operating T5 for the first time in anger has presented to BA.
The handling of baggage seems to have been the main problem, but supposedly staff were unfamilair with the new systems and were unable to log-in etc. This comes on top of BAA's announcement yesterday that they are not implementing the fingerprinting of transfer passengers to domestic flights.
For all the trials that have taken place with volunteeers and bags testing the systems, it's defies beleif that so much could have gone wrong. Another milestone PR event for BA.
Telegraph newspaper online leads with this as, I'm sure, do most of the UK papers. Not sure what the impact will be for anyone coming in long haul. The worst affected seem to have been domestic / short haul passengers, but as they finally threw in the towel and closed the baggage check-ins this evening, it was having a big effect. A productive night's work may bring it all round!
The handling of baggage seems to have been the main problem, but supposedly staff were unfamilair with the new systems and were unable to log-in etc. This comes on top of BAA's announcement yesterday that they are not implementing the fingerprinting of transfer passengers to domestic flights.
For all the trials that have taken place with volunteeers and bags testing the systems, it's defies beleif that so much could have gone wrong. Another milestone PR event for BA.
Telegraph newspaper online leads with this as, I'm sure, do most of the UK papers. Not sure what the impact will be for anyone coming in long haul. The worst affected seem to have been domestic / short haul passengers, but as they finally threw in the towel and closed the baggage check-ins this evening, it was having a big effect. A productive night's work may bring it all round!