Laptop stolen [after being left behind] at BNE Int [security screening].

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RooFlyer said:
Hi Alyopsis

Portable contents insurance could cover it. Only if

1) Individually insured (some insurance requests)

2) free range cover for basic items taken out the house.

Welcome to AFF and sorry about the circumstances.

If the laptop was left behind at the security checkpoint, it is not a Qantas or 'baggage services' issue, so that was a dead end. It was probably a generic e-mail received from Qantas.

As far as I'm aware the security screening comes under the Dept of Home Affairs. This web page might help you find the right people to contact:

Dept Home Affairs screening process

Anything left at screening probably ends up at the airport's 'lost and found' area.

Good luck! Might the laptop be covered under their home & contents insurance, f they have 'out of home' type of coverage?
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I’d say that the OP has left the building.
 
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