Karratha - another horror story, whats up with this airport?

[pully]

Please note the red partoes not appear to be aggro to me ...

yes i read the red bit.
my point was when handing over the photo id, the passenger then asked why was it necessary to do so? we were not there so we do not know how this was asked.
that was how i understood the event.
when travelling i would never dream of asking why do i need to hand over id. i just treat it as a given in this day and age.
my objective is to pass formalities as quickly and as easily as poss.
questioning check in staff re rules etc could be a source of irritation?
IMHO.

 

[medhead]

yes i read the red bit.
my point was when handing over the photo id, the passenger then asked why was it necessary to do so? we were not there so we do not know how this was asked.
that was how i understood the event.
when travelling i would never dream of asking why do i need to hand over id. i just treat it as a given in this day and age.
my objective is to pass formalities as quickly and as easily as poss.
questioning check in staff re rules etc could be a source of irritation?
IMHO.

I sort of understand what your saying. Personally, I wouldn't have asked why because I have always had the impression that photo ID is a requirement.

However, that isn't the point, the staff person was very rude and quite equally, could have simply replied that it was a condition of carriage. There is no excuse for the the actions of the qantas staff member in this case, regardless of how pointless the question was in their opinion.

I say this based on getting the rude and aggresive treatment for providing photo ID, as required by the e-tickets conditions, instead of my QF card.

 

[straitman]

yes i read the red bit.
my point was when handing over the photo id, the passenger then asked why was it necessary to do so? we were not there so we do not know how this was asked.
that was how i understood the event.
when travelling i would never dream of asking why do i need to hand over id. i just treat it as a given in this day and age.
my objective is to pass formalities as quickly and as easily as poss.
questioning check in staff re rules etc could be a source of irritation?
IMHO.

pully,

At risk of sounding rude myself here.

A little use of correct English with capitals and spacing would make your posts a little more comprehensible.

 

[straitman]

Nah Bill, never was intended to be similar threads, this is about the fantastic treatment I had at Karratha by the checkin people, the other about clarification of the ID requirements - I do admit there could be seen some form of overlap however obtruse

Mr!

:-|

munitalP,

Ok by me as they are your threads.

 

[serfty]

The reality is for me that in 100's of domestic flights over the last few years, I have NEVER been asked for photo ID.

I am sure MunitialP has a similar experience and was probably simply surprised at the request.

 

[anat0l]

+1 about no photo ID; although many of those in this thread have n times more domestic flights under their belt compared to me, I can still say without any hesitation that I have never been asked for photo ID.

In fact, most of the time when I front up to the counter (premium or otherwise) and say, "I've OLCI'ed but I didn't get a chance to print my BPs," they usually ask for my QFF card (specifically, as in "That's OK, do you have your QFF card?")

I also don't see much big a deal in asking about procedure, so as long as it doesn't strike a bad note or tone. I used to ask about little things all the time, such as how the explosives detector machines work. I even remark sometimes when they ask for certain things that I've forgotten as a matter of procedure, e.g. I'll remark that "I haven't had to do that for ages!" Of course, all of this is in a non-serious tone and the response is at worst neutral or dead pan.

So part of this might have to do with how munitalP asked about the procedure stuff but I'm hunching (probably safely) towards the fact that his attitude for the whole time was not aggressive in the slightest (bar when things started to go pear shaped). I also see nothing wrong with a WP (or anyone for that matter) requesting a better seat, even if the pax has not OLCI'ed - at the very worst, I'd expect them to say that there are no better seats left (which may be a dodge or a fib in itself.... ).

 

[wijomas]

yes i read the red bit.
my point was when handing over the photo id, the passenger then asked why was it necessary to do so? we were not there so we do not know how this was asked.
that was how i understood the event.
when travelling i would never dream of asking why do i need to hand over id. i just treat it as a given in this day and age.
my objective is to pass formalities as quickly and as easily as poss.
questioning check in staff re rules etc could be a source of irritation?
IMHO.

Incorrect grammar and capitalisation is also a source of irritation.

 

[medhead]

IMO the number of people who have never been asked for photo ID on how every many flights is really irrelevant.

The CIP was clearly being an officious cow for some reason, and just used the photo ID thing to get stuck into the pax. I'm sure that if muntialIP presented photo ID the CIP would have not put on the priority tags and then got stuck into the pax about presenting their QF card.

The CIP was in a bad mood and took it out on the pax.

 

[pauly7]

IMO the number of people who have never been asked for photo ID on how every many flights is really irrelevant.

The CIP was clearly being an officious cow for some reason, and just used the photo ID thing to get stuck into the pax. I'm sure that if muntialIP presented photo ID the CIP would have not put on the priority tags and then got stuck into the pax about presenting their QF card.

The CIP was in a bad mood and took it out on the pax.

Haha um thats alot of projecting and hypothesising going on there.

Unless you were there and witnessed the event its pretty hard to determine what actually happened. No offence to the OP because it is the same of any similar post here about anything, but we are getting one side of the story.

The main thing is that at least he made the flight and got a good seat (In the US you may have been hauled off by security for 'assault')!! haha

 

[munitalP]

Haha um thats alot of projecting and hypothesising going on there.

Unless you were there and witnessed the event its pretty hard to determine what actually happened. No offence to the OP because it is the same of any similar post here about anything, but we are getting one side of the story.

The main thing is that at least he made the flight and got a good seat (In the US you may have been hauled off by security for 'assault')!! haha

that's true pauly7 however, those who know me personally on this forum will back up I am a level headed person who does not anger easily - when I do anger, I turn and walk away as I did in this case.

As I had my employee with me during the problem as well as another CIP next to us, I am sure that when this comes to a head (as it will) there will be plenty of witnesses to back up my side of the story

Mr!

:-|

 

[pauly7]

that's true pauly7 however, those who know me personally on this forum will back up I am a level headed person who does not anger easily - when I do anger, I turn and walk away as I did in this case.

As I had my employee with me during the problem as well as another CIP next to us, I am sure that when this comes to a head (as it will) there will be plenty of witnesses to back up my side of the story

Mr!

:-|

No worries, Good luck and keep us posted.

Personally I don't lose sleep over these kind of things... I have this inbuilt pity for all check in agents, esp the budget Virgin and Jetstar ones... IMHO they have one of the worst jobs in the world and I try like you to keep calm who knows what a-hole they had to deal with before you. But it doesn't excuse bad service.

 

[medhead]

Haha um thats alot of projecting and hypothesising going on there.

hypothesising - no.

But, yes, projecting my own experiences onto what has been reported. hence I can accept the OP's verson of events as possibly correct.

 

[simongr]

hence I can accept the OP's verson of events as possibly correct.

Not exactly an unequivocal endorsement

 

[Hvr]

Noting the OPs previous drama at this airport I am glad I don't have to go there.

Be interested to hear the outcome.

 

[medhead]

Not exactly an unequivocal endorsement

Only the Sith deal in absolutes

 

[rmflinders]

Interesting that of all the airports both main and regional I travel through during a year, Karratha is the one where I'am consistently asked for photo ID. The only other time I remember is once at Port Hedland, perhaps they were on a temp transfer!

Incidently, this is written in the lounge at port Hedland!

 

[Oneworldplus2]

So, MunitalP, has there been any reply from QF?