Poor Jetstar service despite me telling them Newcasfle Airport was closed because I work next to and we are receiving regular info about road closures in the area they told me to go to the Airport because the call centre had no information otherwise and the flight was on time and scheduled to depart at 1440. Website says the same for Jetstar AND Newcastle Airport have not updated their website either to say its closed because of the approaching fire. Virgin had it right, flights marked as delayed. Airport did have staff at the front telling people they were closed, I suggested they tell Jetstar to update their info and perhaps they might like to update theirs as well, won't print what he said in response, it he was not impressed it had been overlooked. And I'm still waiting for the text that Jetstar said I would receive IF the flight was delayed.