JQ Contact email address?

Discussion in 'Your Questions' started by Commuter, Mar 17, 2007.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. Commuter

    Commuter Active Member

    Jun 14, 2006
    793
    3
    Does anyone here know an email address for JQ - to pay compliments to service I received (yes believe it or not, I don't want to complain) from a JQ check-in agent.

    I just want to make sure that it gets to the right person, rather than writing them a letter and posting it.

    If anyone knows, please PM it to me if it shouldn't be posted in public.
     

  2. serfty

    Moderator

    Nov 16, 2004
    39,049
    7,704
    MEL
    Flight Map:
    View my flight map
    I don't believe JetStar have an "official" Email address; it's one of their 'cost cutting' philosophies.

    I suggest you post a letter to the Oz address on the website.
     
  3. d15.in.oz

    d15.in.oz Member

    Nov 28, 2006
    452
    0
    We should also be thankful they have a "13" telephone number, and not a "19" contact number - the strategy of many LCC's in other parts of the world!


    P.S. I sent Jetstar a compliment (via the the post) recently, and although the response was rather adminstrative, I think they did appreciate it. :)
     
  4. Wunala Dreaming

    Mar 14, 2006
    349
    40
    Brisbane
    #4 Wunala Dreaming, Mar 17, 2007
    Last edited: Mar 17, 2007
    Disregard!
     
  5. Wunala Dreaming

    Mar 14, 2006
    349
    40
    Brisbane
    See if an email to one/all of these addresses yields anything:
    • customerenquiries(at)qantas(dot)com(dot)au
    • feedback(at)qantas(dot)com(dot)au
    • feedback(at)jetstar(dot)com
    Some people have said that feedback(at)jetstar(dot)com is JQ's official feedback email address, but having never used it, I can't say if it works or not.

    Regards
     
  6. Commuter

    Commuter Active Member

    Jun 14, 2006
    793
    3
    Thank you all, I shall try Wunala Dreaming's suggestion first, and if that fails, I shall post a letter.
     
Loading...

Share This Page