Jetstar's foreign cabin crew paid less

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extracta

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http://www.perthnow.com.au/travel/n...rice-for-hosties/story-fn30173u-1226073724931

FROM THE WEEKENDS PAPERS
  • Jetstar's foreign cabin crew paid less
  • Warnings of fatigue and communication issues
  • Cheap travel forces airlines to cut costs
FOREIGN air hostesses are working for budget airline Jetstar - for half the pay of Australian workers - to deliver cut price flights.

The pressure to drive down costs has also left Australian crews complaining they are so fatigued they are "drunk with tiredness" and are falling asleep on the job.
And they've warned the risk of fatigue and communication difficulties with foreign crews could pose a safety risk to passengers - claims Jetstar strongly rejects.
The behind-the-scenes fallout with cheap air travel is documented in a major Senate investigation of aircraft safety, fatigue and pilot training in Australia. The Sunday Telegraph can reveal Thai cabin crew are working in Australia for base salaries of just 14,000 baht or $437 a month, rising to up to $30,000 a year with overtime and allowances.
Start of sidebar.

After hearing evidence on the practices of Qantas, Tiger Airways and other carriers, a Senate inquiry is expected to this week call for a shake up, including new focus on fatigue risks by the Civil Aviation Safety Authority (CASA) and an overhaul of pilot training.
The Senate inquiry has already uncovered an email warning to pilots to "Toughen Up, Princesses" over claims they are suffering fatigue.
But in an official safety complaint known as an OSCAR obtained by The Sunday Telegraph, Jetstar crew have also complained they are "drunk with tiredness", posing a safety risk to passengers.
The crew, forced to fly to Bali and to return the same day in a 15-hour marathon, complain they suffer "slurred speech and can't keep their eyes open while landing".
The safety report said: "If things don't change it is only a matter of time before people get seriously injured if not killed driving home or on board by silly mistakes."
In response, Jetstar said: "Safety is our number one priority and we have an open culture of reporting issues.
"If a member of our crew is too fatigued then they should not operate the flight and we openly communicate this."
Jetstar has defended the use of foreign-based crew as entirely legal - because the "international" flights originate from Australian cities such as Melbourne and Sydney before flying overseas.
International "tag flights" between Darwin, Cairns and Melbourne also allow foreign crew to fly domestically in Australia without the need for any special work visas.
Australian crew are paid up to $50,000 plus allowances. That compares to base rate of 14,000 baht or $437 a month for Thai crew plus "generous allowances" and $20,000 a year plus allowances for Singapore-based crew.
"Cabin crew based in a particular country are remunerated and pay tax within that country," Jetstar spokesman Simon Westaway said.
"All cabin crew on Jetstar services must demonstrate their (English) proficiency. At Jetstar, safety is our first priority.' Independent Senator Nick Xenophon urged the Gillard government to act.
"There's currently no regulation of fatigue for cabin crew, only for pilots," he said.
"And in relation to foreign crew, this is an outrageous abuse of the privilege airlines have to allow foreign crew to be on domestic flights."

WHAT JETSTAR CREW ARE PAID
THAI-BASED CREW
$437 per month base salary or $5220 a year, plus allowances
SINGAPORE-BASED CREW
$20,000 a year
AUSTRALIAN CREW
$43,000 to $50,000 a year
Jetstar says the Thai crew's 14,000 BAHT per month rate can increase to up to $30,000 a year with overtime.
 
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First off, link to article?

Second, excerpt of article, not whole thing.

Third, I'd imagine the foreign crews operating on domestic routes are only on routes that connect to an international port, or with an international flight number, so it's not that bad... and I generally find that crew to be nicer than the Australian crew (and certainly the Australian check-in agents - contracted or not).

I can understand that in the race to the bottom they have to cut costs somewhere, I just wonder if Qantas will slash prices when they start employing more foreign-based crews than they already have. I think not somehow.
 
The senate inquiry is due to hand down it's report on Wednesday,it will make interesting reading.
Cheers
N'oz
 
My impression of the JQi Thai crew who operated a domestic feeder flight I took previously was that they all seemed very very young with limited English skills. I was concerned at seeing them struggle to handle the trolleys in the aisles.....wouldn't want to be caught up in an evac situation on one of those flights.
 
First off, link to article?

Second, excerpt of article, not whole thing.

Sorry for not giving a link, but I do believe it was the whole article. I did not write it.

I did not think it was such a big issue as even my kids know it is cheaper to purchase things from overseas.

Unfortunately for Australian based airlines they have to compete with airlines (internationally) that do not have to give their employees the same entitlements they would be entitled to here.

An Australian Air Dragon would last about five minutes before quitting or being sacked if working for some of these foreign airlines. They would be devastated at having to treat customers with respect.

Like it or not if Qantas has Australian based employees who are entitled to Australian pay and conditions, Qantas needs to charge more for flights. If their international division is losing money they need to make that up from either the domestic division, Jetstar, or the frequent flyer scheme. All of which leaves Australians that use Qantas worse off.
 
Perhaps Jet* should consider employing a foreign CEO who would work much cheaper and save the airline millions. That system can work both ways.

Akk they tried that and now he's the CEO of Qantas.
 
Sorry for not giving a link, but I do believe it was the whole article. I did not write it.

I did not think it was such a big issue as even my kids know it is cheaper to purchase things from overseas.

Unfortunately for Australian based airlines they have to compete with airlines (internationally) that do not have to give their employees the same entitlements they would be entitled to here.

An Australian Air Dragon would last about five minutes before quitting or being sacked if working for some of these foreign airlines. They would be devastated at having to treat customers with respect.

Like it or not if Qantas has Australian based employees who are entitled to Australian pay and conditions, Qantas needs to charge more for flights. If their international division is losing money they need to make that up from either the domestic division, Jetstar, or the frequent flyer scheme. All of which leaves Australians that use Qantas worse off.

I can't confirm this but I've been told by two Qantas pilots that Qantas pays Jetstar International's maintenance bill. Hence through the wonders of accounting Qantas International can be shown to be doing poorly. Management then turn to the employees with supposedly empty pockets come salary negotiation time.

Has anyone run the ruler over Virgin (Intl and domestic), Tiger et al and what they pay their staff? Seems like a bit of a Qantas witch hunt to me.
 
To keep fares down, I'm all for cheap labour aka asia based cabin crew ;) :D :shock:

But in all seriousness though - what's fatigue got to do with asian based crew? fatigue is more about workload pressures than who is employed. And secondly, of course asian based crew will be paid lower, their cost of living etc is much lower, and 14,000BHT per month is a reasonable amout of money to alot of Thai people. Imagine if those Thai based crew were paid the equivalent Oz based wage .... I'd go apply for JQi and live quite well off in Bangkok.
 
And secondly, of course asian based crew will be paid lower, their cost of living etc is much lower, and 14,000BHT per month is a reasonable amout of money to alot of Thai people. Imagine if those Thai based crew were paid the equivalent Oz based wage .... I'd go apply for JQi and live quite well off in Bangkok.

Yes, if they don't employ Thai crew for the reason of lower pay, or if people have objections to JQ for doing that, they should actually stop flying to Thailand full stop. Largely, they are flying people to Thailand to stay in hotels where hotel employees are paid much lower than Australian hotel employees (even employees in the same hotel chains :shock: ) and so on ....
 
Virgin Australian has bases in New Zealand for Pacific Blue operations. They are on less than their Australian counterparts (but not sure by how much)

But you don't have to go overseas for low cost wages. QCCA crew earn a lot less than their QAL counterparts (and work at least 30 hours more).

To give you an idea of the difference, QAL crew that go to work on the A380, take QCCA conditions and pay for their duration over there (they can go work on it for 2 years then return to 747 flying, or extend if they like it). However since the pay is lower, they get a $30,000 top up pay to help them earn a similar pay as they would on the 747. (QCCA are salary with extras, QAL are paid hourly with extra)

Auckland based crew earn less than QCCA, and the London base are at the bottom. Prior to the closure of the Bangkok base they were on the least. So on one flight, you could have 3 different bases, earning 3 different incomes to do the same thing. (London base doesn't fly with Australian or Auckland crew except in disruptions and even then they try not to do it)
 
To keep fares down, I'm all for cheap labour aka asia based cabin crew ;) :D :shock:

P and O have been doing it for decades.

Most of the crew are lowly paid and come from poorer countries.

One thing of interest is that of the ships that sail out of Australia as a "home port", hardly any Australian is employed. That is because P and O would have to pay those Australians under Australian employment conditions.

It is much cheaper for them to employ Kiwi's for example.
 
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It wouldn't be so bad if the fares for JQi were a la Air Asia X - unfortunately barring sales they are often more expensive than QF, SQ, EK etc etc etc
 
The average wage in Thailand is THB11600 per month so of JQ crews in Thailand are getting 14k a month the arguably, they're doing pretty well and JQ aren't taking advantage.
 
It wouldn't be so bad if the fares for JQi were a la Air Asia X - unfortunately barring sales they are often more expensive than QF, SQ, EK etc etc etc

As you say, they employ cost-cutting staff in a race to the bottom, but aren't at the bottom. I'm fine with the idea if I'm saving, but if my fares are going up and theirs down, they're playing us.
 
How exactly is this any different to companies which outsource a large part of the IT operations to India, or move their customer helpdesk to Malaysia? (Just quickly both are practices I dislike) I don't see other companies being hauled over coals for using OS labour...
If their staff are based out of certain cities, then it's only fair that they pay the standard wage for people living in that city...

(I won't pretend it doesn't suck for the Aussie who wants to be a FA, but is beaten by someone who will accept a third of the wage)...
 
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