Jetstars double the difference guarantee

Discussion in 'Jetstar' started by dizey47, Jul 24, 2007.

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  1. dizey47

    dizey47 Junior Member

    Sep 2, 2006
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    I am getting annoyed at the constant adds Jetstar have about double the price difference if you can find a cheaper fare on another airline at a comparable time. No amount of time is indicated in the add as to what a comparable time is. I found what I thought was one, Virginblue at 8.20 am Syd - Mcy 25th Nov @ $65 and Jetstar 9.30 am @ $149. However the comparable time has to be maximum an hour and this was 1 hour 10 minutes, which I considered a comparable time. They wouldn't accept that, so ofcourse I booked Virgin. As Qantas club member I like to fly Jetstar so I can use the club, but not at that price difference. I don't think this guarantee is worth much if they have that tight a frame on it.
     

  2. simongr

    simongr Enthusiast

    Jul 10, 2006
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    It's just a marketing gimmick to hook people and then shaft them - standard sales practice really.
     
  3. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
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    They advertise it here in Perth as well. I think is is safe given the competition that they face on PER-AVV.
     
  4. stuartfaz

    stuartfaz Active Member

    Jan 9, 2007
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    MEL
  5. dizey47

    dizey47 Junior Member

    Sep 2, 2006
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    The guarantee is not worth much if they consider a comparable time within an hour. I thought an hour and ten minutes was comparable, but not to Jetstar.
     
  6. oz_mark

    oz_mark Enthusiast

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    For long haul international, it just has to be the same day:

     
  7. N860CR

    N860CR Established Member

    Nov 30, 2004
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    I'd say you're better off spending $65 with DJ and having the $84 in your pocket than spending $149 with JQ and having a $168 voucher.

    At the end of the day, you'd be spending $84 just to get a $168 JQ voucher which you have to use within 6 months.
     
  8. futaris

    futaris Established Member

    Jul 21, 2006
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  9. oz_mark

    oz_mark Enthusiast

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  10. dajop

    dajop Senior Member

    Jul 1, 2002
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    The guarantee applies ... "against competitors directly operating the same long haul international city pair on the same day of travel"

    If this is for one way flights, I imagine JQ would rarely have to pay out on this guarantee, except for DRW-SIN route.

    Taking the MEL-BKK route as an example it would be rare indeed that the JQ flight one way would cost more than TG's one way fare, as TG tend to price competitively on a return basis. However, I have seen TG's return fares cheaper than JQ's return fares for the same day. I wonder if the guarantee applies in those situations? (the pdf above refers the same city pair on the same day of travel, not same days of travel).

    Also I bet the guarantee does not factor in a "like for like" comparison (on TG from MEL you get AVOD, a pillows & blanket, meals, drinks included in the fare, but on JQ these cost an extra $47 each way ).
     
  11. dizey47

    dizey47 Junior Member

    Sep 2, 2006
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    I would spend $149 anyday to get back a $168 voucher, virtually means I end up with a free flight, maybe two if I can get a sale next time. Normally I try and fly on sale fares, but this one is for a cruise that departs and returns to Sydney, so I am stuck with exact dates. The 6 months is not a problem as I go to Sydney at least once a month. My whole grouch is that 1 hour 10 minutes is a comparable time and these constant adds do not tell you that it must be within an hour :mad: .
     
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