Jetstar-JetFLEX seat allocation

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Vacation1

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When booking international flight using JETFLEX fare (from SGN-SYD) online, I am able to select exit row seats (row44). (I am very tall)

Can anyone tell me please, the likelihood of that seat still going to me once I check in - ie, is the seat selection firm. I called the call centre and they said 100% guaranteed etc etc - (I suspect the person I spoke to wasn't sure as they also stated that a normal economy 31 "pitch would be just fine for a 195cm passenger LOL)

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Dave Noble

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Seat assignments are never guaranteed and may be changed ( even after boarding ) , however you have a pretty reasonable chance that the seats that you have seelcted will still be yours at check in

Dave
 

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Whilst an airline will never guarantee your seat assignment due to "operational constraints" (ie. a high status ff wanting your pre assigned seat or ground staff having concens over your ability to operate the emergency exit) from experience (Up until recently I was a TA for over 5 yrs) its very rare you'd lose it.

TG
 

serfty

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There has been a post this year, either here or on FT, in respect that a frequenter of both AFF & FT booked JetFlex and pre-assigned an aisle exit seat. They did not get it on check-in.

I guess this is quite rare, but IME, Strange things can happen ex CNS - check-in staff there have been known to be a law unto themselves for many moons.
 
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turtlemichael

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serfty said:
There has been a post this year, either here or on FT, in respect that a frequenter of both AFF & FT booked JetFlex and pre-assigned an aisle exit seat. They did not get it on check-in.

I guess this is quite rare, but IME, Strange things can happen ex CNS - check-in staff there have been known to be a law unto themselves for many moons.

Good memory Serty - that was me

The only apparent reason that I lost the seat was that the person who was given it got to the front of the check-in line before me and asked for an exit row seat. I spoke to him when we stopped in DRW. In my case I was the high status one and the person given it had no OW status. Maybe the practice is clearer now but I would do my best to be there at the front of the line when check in opened. I've now recovered from the indignity but avoid Onestar wherever possible! :D
 
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