Jetstar-JetFLEX seat allocation

Discussion in 'Your Questions' started by Vacation1, Aug 5, 2007.

  1. Vacation1

    Vacation1 Junior Member

    Aug 5, 2007
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    0
    When booking international flight using JETFLEX fare (from SGN-SYD) online, I am able to select exit row seats (row44). (I am very tall)

    Can anyone tell me please, the likelihood of that seat still going to me once I check in - ie, is the seat selection firm. I called the call centre and they said 100% guaranteed etc etc - (I suspect the person I spoke to wasn't sure as they also stated that a normal economy 31 "pitch would be just fine for a 195cm passenger LOL)

    Thank you
     
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  2. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    6,419
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    Seat assignments are never guaranteed and may be changed ( even after boarding ) , however you have a pretty reasonable chance that the seats that you have seelcted will still be yours at check in

    Dave
     
  3. Travel Guru

    Travel Guru Established Member

    Apr 19, 2006
    2,001
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    Gold Coast, Australia
    Whilst an airline will never guarantee your seat assignment due to "operational constraints" (ie. a high status ff wanting your pre assigned seat or ground staff having concens over your ability to operate the emergency exit) from experience (Up until recently I was a TA for over 5 yrs) its very rare you'd lose it.

    TG
     
  4. serfty

    Moderator

    Nov 16, 2004
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    There has been a post this year, either here or on FT, in respect that a frequenter of both AFF & FT booked JetFlex and pre-assigned an aisle exit seat. They did not get it on check-in.

    I guess this is quite rare, but IME, Strange things can happen ex CNS - check-in staff there have been known to be a law unto themselves for many moons.
     
  5. Vacation1

    Vacation1 Junior Member

    Aug 5, 2007
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    0
    Thanks for replies - OK Travel Guru, what is a TA??

    Thanks
     


  6. Maca44

    Maca44 Established Member

    Sep 2, 2005
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  7. turtlemichael

    turtlemichael Established Member

    May 24, 2006
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    Good memory Serty - that was me

    The only apparent reason that I lost the seat was that the person who was given it got to the front of the check-in line before me and asked for an exit row seat. I spoke to him when we stopped in DRW. In my case I was the high status one and the person given it had no OW status. Maybe the practice is clearer now but I would do my best to be there at the front of the line when check in opened. I've now recovered from the indignity but avoid Onestar wherever possible! :lol:
     

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