Jetstar-JetFLEX seat allocation

Discussion in 'Your Questions' started by Vacation1, Aug 5, 2007.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. Vacation1

    Vacation1 Junior Member

    Aug 5, 2007
    13
    0
    When booking international flight using JETFLEX fare (from SGN-SYD) online, I am able to select exit row seats (row44). (I am very tall)

    Can anyone tell me please, the likelihood of that seat still going to me once I check in - ie, is the seat selection firm. I called the call centre and they said 100% guaranteed etc etc - (I suspect the person I spoke to wasn't sure as they also stated that a normal economy 31 "pitch would be just fine for a 195cm passenger LOL)

    Thank you
     

  2. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    6,419
    8
    Seat assignments are never guaranteed and may be changed ( even after boarding ) , however you have a pretty reasonable chance that the seats that you have seelcted will still be yours at check in

    Dave
     
  3. Travel Guru

    Travel Guru Established Member

    Apr 19, 2006
    2,002
    179
    Gold Coast, Australia
    Whilst an airline will never guarantee your seat assignment due to "operational constraints" (ie. a high status ff wanting your pre assigned seat or ground staff having concens over your ability to operate the emergency exit) from experience (Up until recently I was a TA for over 5 yrs) its very rare you'd lose it.

    TG
     
  4. serfty

    Moderator

    Nov 16, 2004
    39,049
    7,704
    MEL
    Flight Map:
    View my flight map
    There has been a post this year, either here or on FT, in respect that a frequenter of both AFF & FT booked JetFlex and pre-assigned an aisle exit seat. They did not get it on check-in.

    I guess this is quite rare, but IME, Strange things can happen ex CNS - check-in staff there have been known to be a law unto themselves for many moons.
     
  5. Vacation1

    Vacation1 Junior Member

    Aug 5, 2007
    13
    0
    Thanks for replies - OK Travel Guru, what is a TA??

    Thanks
     
  6. Maca44

    Maca44 Established Member

    Sep 2, 2005
    1,253
    193
    Sydney
    travel agent
     
  7. turtlemichael

    turtlemichael Established Member

    May 24, 2006
    1,656
    1,619
    Melbourne
    Flight Map:
    View my flight map
    Good memory Serty - that was me

    The only apparent reason that I lost the seat was that the person who was given it got to the front of the check-in line before me and asked for an exit row seat. I spoke to him when we stopped in DRW. In my case I was the high status one and the person given it had no OW status. Maybe the practice is clearer now but I would do my best to be there at the front of the line when check in opened. I've now recovered from the indignity but avoid Onestar wherever possible! :D
     
Loading...

Share This Page