Japan Airlines plane in flames at Tokyo's Haneda airport

[AIRwin]

There's 2 QF60s tonight.
The delayed one from yesterday and today's.

The delayed flight is QF60D

 

[AustraliaPoochie]

I would imagine that JL/JAL would be up to quite a sum in insurance payouts for lost bags, tho some pax will claim off travel insurances.
Am sure a lot of personal items would have been destroyed, people who have left passports in seat backs or in overhead compartment, etc, would have also lost quite a sum of cash notes, as Japan still uses paper money, even polymer notes would have not survived the fire.
Yes, people did make it out, but a lot of things are irreplaceable, or will take a while to rodo, passports, etc.

 

[yachty]

I would imagine that JL/JAL would be up to quite a sum in insurance payouts for lost bags, tho some pax will claim off travel insurances.
Am sure a lot of personal items would have been destroyed, people who have left passports in seat backs or in overhead compartment, etc, would have also lost quite a sum of cash notes, as Japan still uses paper money, even polymer notes would have not survived the fire.
Yes, people did make it out, but a lot of things are irreplaceable, or will take a while to rodo, passports, etc.

The amounts are capped under the Montreal Convention, and JAL probably have their own insurance to cover it. Though they'll usually go above and beyond in reimbursement (typically a cash disbursement is made first, and then claims can follow), but every airline is different.

 

[MEL_Traveller]

The amounts are capped under the Montreal Convention, and JAL probably have their own insurance to cover it. Though they'll usually go above and beyond in reimbursement (typically a cash disbursement is made first, and then claims can follow), but every airline is different.

I imagine JAL will more than compensate. We had a weather delay flying Tokyo to Shanghai - a typhoon actually - many flights were in the air for 6+ hours for a flight that normally takes a couple hours.

Somehow our flight made it, landing well after midnight into Pudong. Everyone was tired and we parked at a remote stand. It was taking what seemed like forever to get the stairs attached and people were getting frustrated…

… until we disembarked and found out the reason for the delay… JAL staff had stayed at the airport and handed envelopes to every passenger with a RMB100 note in side with a note offering ‘our sincere apologies and to help with a taxi to town’.

Completely not their fault, yet 100% concerned for the welfare of their passengers. And that was for everyone on the plane, if you were a family of four you got four envelopes, so RMB400. Would have been in excess of RMB20000 cash they had to secure just for our flight.

 

[Himeno]

I imagine JAL will more than compensate. We had a weather delay flying Tokyo to Shanghai - a typhoon actually - many flights were in the air for 6+ hours for a flight that normally takes a couple hours.

Somehow our flight made it, landing well after midnight into Pudong. Everyone was tired and we parked at a remote stand. It was taking what seemed like forever to get the stairs attached and people were getting frustrated…

… until we disembarked and found out the reason for the delay… JAL staff had stayed at the airport and handed envelopes to every passenger with a RMB100 note in side with a note offering ‘our sincere apologies and to help with a taxi to town’.

Completely not their fault, yet 100% concerned for the welfare of their passengers. And that was for everyone on the plane, if you were a family of four you got four envelopes, so RMB400. Would have been in excess of RMB20000 cash they had to secure just for our flight.

On the way home from my 2019 holiday and connecting in NRT. The flight from LAX was on time, but the onward to SYD was delayed.
There was someone waiting for me at the gate with a new boarding pass for SYD-CBR and a 2000JPY voucher good at almost every store at NRT.
Also asked if I planned to go landside as I now had extra time and offered to help get me to immigration and assist with paperwork (didn't need it though).

 

[Himeno]

video from Singapore's CNA. Shows transcript of HND ATC prior to accident.

 

[ajw373]

Someone was also blaming Boeing.

Well Boeing did own DHC for a while, so maybe a link there!

 

[madrooster]

Most likely had their passports in their carry on bags. The Embassy has some work to do as well.

Australia has an undocumented uplift procedure which can be used for situations like this to allow Aussies to return to AUS. I used this process during COVID numerous times for Aussies who couldn't get a passport (or even emergency passport) issued quickly enough.

 

[Quickstatus]

While the left rear slide was deployed, did anyone evacuate via that steep almost vertical slide? Or did most / all via the front left and right?

 

[Quickstatus]

Most likely had their passports in their carry on bags. The Embassy has some work to do as well.

Dont actually need one to come back to Australia, if an Australian passport holder - well at least for MrsQS. I'm sure she is special but not that special

Mrs QS once lost hers and was able to enter Austrslia sans passport or other ID. Can't remember details but was before internet era

 

[DC3]

While the left rear slide was deployed, did anyone evacuate via that steep almost vertical slide? Or did most / all via the front left and right?

 

[turtlemichael]

I guess I would never have made the grade as a pilot. I find it near impossible to make out what the ATC officers are saying on the recordings.

 

[Quickstatus]

I wonder though if what the pilots hear from the ATC is significantly different to the ATC recordings uploaded to the internet.

 

[PineappleSkip]

While the left rear slide was deployed, did anyone evacuate via that steep almost vertical slide? Or did most / all via the front left and right?

There was a comment upthread claiming that there were delays at the front slides because the slides weren’t steep enough. The steeper the slide, the faster the exit. There is footage about of people using that steep slide.

 

[Quickstatus]

The steeper the slide, the faster the exit

The greater the level of injuries and I can imagine people hesitating at the steepness. Did the video suggest many or a few?

 

[MEL_Traveller]

The timeline is interesting. 18 minutes between the aircraft coming to a stop and the final person being evacuated.

It seems the communication system on board failed, so cabin crew were unable to reach pilots, or communicate with each other.

It appears some pax did try to retrieve cabin baggage, but were dissuaded by others. Also, the rear door may have been opened prior to communication from the flight deck, given the communication system being out.

Lots to unpack in this.

 

[dajop]

Some crazy comments there

Just the norm for FB, YouTube, X etc. Doesn’t matter the topic the ill-informed always have something to say. You’ve either got to laugh or withstand head injury from banging it against the wall.

 

[PineappleSkip]

The greater the level of injuries and I can imagine people hesitating at the steepness. Did the video suggest many or a few?

Sorry, can’t find the video now, drowned in later reporting perhaps, but a twitter image in post #23 suggests a few at least. As for injuries, some comment In this CNN report. No doubt who left from which of the 3 exits reported will come out later.

Japan Airlines said four of its passengers were taken to hospital, but the worst injury reported was that one person sustained “bruising.”

Pretty amazing all got out, including the eight children under two.

 

[Must...Fly!]

Pretty amazing all got out, including the eight children under two.

What's more amazing is that bruising was the worst injury.

 

[tdimdad]

The steepness of the slide invites a question: what'd be the safest way to come down that to minimise the risk of injury from the slide?

The standard 'sit with your arms crossed' would be the default position but if you keep your legs stiff and straight, would that be hard on your ankles, knees and pelvis / lower back area when thumping on the ground? Would it be useful to try slightly bend your knees so that they flex when you land? In this case, you may be rolling onto your knees or even on your stomach on landing but would it reduce the risk to your lower body (and possibly help retain mobility)?