International Travel Insurance | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

International Travel Insurance

Status
Not open for further replies.

dexter

Junior Member
Joined
Oct 24, 2003
Messages
10
I have recently booked return flights to Japan using my frequent flyer points. Will my Citibank gold visa (which includes free travel insurance)cover me in case of any flight cancellations? The wording seems a little vague on this.

If not, can anyone provide a personal recomendation for this kind of travel cover? Thanks!
 

wleong

Intern
Joined
Jan 26, 2003
Messages
87
Flights
My Map
It's best to give them a call or better still get it in writing. Insurance companies have a habit of rejecting claims.

I personally would prefer to pay for a policy. Like the saying "you get what you paid for"

It's better to be extra careful and avoid dangerous situations so you don't have to lodge claim.

Have a safe trip and Good Luck! :D
 

straitman

Enthusiast
Moderator
Joined
Apr 27, 2003
Messages
16,934
Qantas
LT Gold
Virgin
Red
Flights
My Map
dexter said:
I have recently booked return flights to Japan using my frequent flyer points. Will my Citibank gold visa (which includes free travel insurance)cover me in case of any flight cancellations? The wording seems a little vague on this.

If not, can anyone provide a personal recomendation for this kind of travel cover? Thanks!
I would be inclined to think that they won't cover you. From my understanding the card related travel insurance would only apply if you had booked the trip using the card.
If you asking them ands they respond favourably I would insist on the answer in writing as another consultant could easily give you a different answer :!:
 

Rune

Junior Member
Joined
Jul 22, 2002
Messages
20
Flights
My Map
With the Citibank Gold card, I think you're out of luck.

I don't have a copy of the insurance terms and conditions on me, but I recall Platinum card holders are covered provided they recently transfered points (from their card) across to QF. Obviously the flights would need to be redeemed though QF as well

I had a similar issue last year when I made a QF award flight CBR-SYD-JFK, then a separate Concorde award. Not only was I covered for the award flight (because I transferred Citibank points to QF before I redeemed my flight) - but also for the Concorde and UK/Paris for myself and wife. Apparently, as long as you're covered for your outbound sector from Australia, your whole trip is covered (up to 3 months or so).

Now, getting confirmation from Citibank/Zurich that you're covered - that's anouther story...



-Jamie.
 

QF WP

Enthusiast
Moderator
Joined
Jun 20, 2002
Messages
15,953
Qantas
LT Silver
Virgin
Gold
Flights
My Map
Bill, the joys of travelling....had a trip to USA from 27 December, arrived back 11 January. Back 2 days, first trip to MEL and SYD started Tuesday 13 January, back to BNE on Saturday.

First time I've been back on AFF since my trip; but I've been on FlyerTalk throughout (where I could find computer access during my trip).
 

Rick93

Established Member
AFF Supporter
Joined
Nov 10, 2002
Messages
1,180
Citibank provide a booklet on your insurance cover, at the time you first get your card.
They recommend, that you take the booklet with you on your trip, as it constitutes the 'policy' of insurance. They also recommend taking your credit card receipt (for airfare) and or monthly statement.
In regard to being covered at all..... if you paid for your airfare with your CB card (regardless of grade), then CB (Zurich Insurance Ltd.) will cover you for the benefits as specified in the booklet.
Obviously, Platinum card holders get a higher level of cover than do Gold or Silver.

regards....
 
Status
Not open for further replies.

AFF on Air Podcast

  • “Hidden City” Court Case – AIR022
    Sat, 19 Oct 2019 09:30:46 AEDT
      Earlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This ...
  • Summer in Europe – AIR021
    Sat, 05 Oct 2019 17:28:53 AEST
      Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo's Haneda Airport. Meanwhile, four European airlines have gone bankrupt in ...
  • Are Loyalty Programs a Scam? – AIR020
    Sat, 21 Sep 2019 08:36:18 AEST
      The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program opera ...
  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt ch ...
  • Project Sunrise – AIR018
    Sat, 24 Aug 2019 16:12:31 AEST
      Later this year, Qantas will decide which aircraft it will use to operate non-stop flights from the east coast of Australia to London and New York - a feat it aims to achi ...

Community Statistics

Threads
83,338
Messages
1,935,540
Members
50,941
Latest member
Yahtzee
Top