Incorrect panicked instructions to passengers

[RSD]

As a general rule, cabin crew know very little about aircraft and aviation, so you do need care in just what you say.

But, I’m more interested in the windscreen. I don’t see a failure of an outer layer as requiring a descent at all.

Would they normally fly an aircraft with a failed outer layer back to Australia on the return left or would it be OOS until they had it replaced in Fiji?