How does Accor treat you as an Elite guest?

Property: Mercure Gold Coast Resort

Status: Diamond +

Room booked: Classic King Room

Room upgraded/type: yes, Privilege King room

Rate: not sure, work trip

Free internet: Yes

Welcome drink: Yes/no - 1 voucher in App.

Early check in/late out: not required- but was offered a late checkout.

VIP treatment:

Access to executive lounge (if existing): n/a

Suprised to be upgraded, seeing its so close to Christmas and school holidays.
Room includes free mini bar, refilled daily.
Dont mind it here, just nothing close by, like restaurants etc.604717100_25285382017788149_7783625831493817014_n.jpg603840784_25285384384454579_7462555623491834248_n.jpg601869123_25285383561121328_381425628418873937_n.jpg603097611_25285382657788085_642321638165605871_n.jpg
 
Property: Sofitel Melbourne
Status: Platinum Explorer
Room booked: Junior Suite
Room upgraded/type: Prestige Suite
Rate: $319 per night with SNUs
Early check in/late out: Early checkin by 30 mins, room was ready, late check out not required
Free internet: Yes
Free breakfast: Yes in no 35 or lounge. Chose lounge.
Welcome drink: 2 vouchers, forgot to use
Welcome amenity: Bottle of Frankie Shiraz and hand written card.

Recommend: Yes especially with an snu and upgrade, give you plenty of space, and we had great views over the art centre to the bay. Plus access to lounge.

Service can be mixed, checked in downstairs as it was quiet , found the treatment quite dismissive and cold. Previous trip friendly 🤷‍♂️

But at the lounge much friendlier and service oriented this stay, much more interested in us as guests etc…

Anyway this was Short break for our anniversary, and use up expiring SNUs.

Enjoyed afternoon tea/canapés and breakfast in the lounge. You could probably not eat anywhere else and be quite happy.

Forgot to use the drink vouchers though , should have got some to go hot drinks.

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Also went to dinner at miss mi at the movenpick for something different, Accor explorer used without issues and also given complimentary sparkling for our anniversary which was very generous. Food was also excellent so highly recommend.
Chili crab and prawn dumplings, chicken ribs, barramundi and wok fried vegetables.

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