How do Hyatt treat you as an Elite? | Australian Frequent Flyer
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How do Hyatt treat you as an Elite?

Princess Fiona

Moderator
Joined
May 22, 2009
Messages
9,655
Flights
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Don't know if there is such a thread but if so can mods please merge

Status: Platinum
Property: Hyatt Regency Perth 18-21 May
Room booked: King River View Govt Rate
Received: King River View
Very late check-in. I asked about possibility of Club Room upgrade. Advised that fully booked on last night of my stay but it was no problem to allow me club access for the duration of my stay :D
 

Lisa10

AFF Supporter
Joined
Apr 27, 2011
Messages
270
Status: Diamond trial
Property: Grand Hyatt Melbourne
Room Booked: Used a diamond suite upgrade, so booked the lowest king room in order to get a Grand Suite King with the upgrade
Received: Ambassador Suite!

Wow!! That is all.
Late check out till 2pm.
 

mlob

Member
Joined
Sep 26, 2013
Messages
497
Status: Diamond trial
Property: Grand Hyatt Melbourne
Room Booked: Used a diamond suite upgrade, so booked the lowest king room in order to get a Grand Suite King with the upgrade
Received: Ambassador Suite!

Wow!! That is all.
Late check out till 2pm.
That is very impressive!
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,097
Status: Diamond
Property: Grand Hyatt Dubai
Room booked: Grand King
Received: DSU applied to receive a Grand Suite King. I took the 1W (1k points welcome amenity) but also received a bottle of Italian red in the room. Breakfast was available only in the main restaurant due to Ramadan. Complimentary hotel car transfer to the Park Hyatt (about four or minutes away) to use their swimming pool as the main pool at the Grand was closed for refurbishment. Diamond 4pm check-out offered (twice).
 

TKK

Member
Joined
Feb 9, 2013
Messages
129
Status: Diamond Trial
Property: Park Hyatt Melbourne 26 Apr
Room booked: Park King
Received: Club Deluxe King. Wanted to use Diamond upgrade but no suite available due to AFL grand final.
Booked via Amex FHR so we also get full breakfast for 2 and $100 F&B credit.

 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,097
Status: Diamond
Property: Grand Hyatt Doha
Room booked: Grand King
Received: Club King. I took the 1W but there was also a fruit platter in the room along with a welcome note. Breakfast in the main restaurant only due to Ramadan.
 

ric_melb

Active Member
Joined
Dec 16, 2005
Messages
964
Status: Diamond Trial
Property: Park Hyatt Melbourne 26 Apr
Room booked: Park King
Received: Club Deluxe King. Wanted to use Diamond upgrade but no suite available due to AFL grand final.
Booked via Amex FHR so we also get full breakfast for 2 and $100 F&B credit.



I thought AFL Grand Final was in September? :confused:
 

TKK

Member
Joined
Feb 9, 2013
Messages
129
You're right. Obviously I'm clueless about AFL. It was a match at the g between Sydney Swans and Melb.
 

esquire

Member
Joined
Aug 19, 2009
Messages
310
Status: Diamond
Property: Hyatt Regency Perth
Room booked: Standard King
Received: Deluxe River View + Club Access (no exec rooms available due to Japanese PM staying!) 1W + fruit and wine in the room. Special bottle of wine received as a regular.
 

esquire

Member
Joined
Aug 19, 2009
Messages
310
Status: Diamond
Property: Andaz San Diego
Room booked: Award Room Standard King
Received: Andaz Suite - + 1W points + personal welcome. Al-a-carte Breakfast (sooo good!) on rooftop600 exceeded $70 per day (2 people) - all wiped off the bill. Free drink and food in minibar (all guests) and free (local) wine in evening in lobby.

Very stylish, place to be seen hotel. Party central however.

See - the US can do full service hotels with real coffee, tea bags and porcelain cups!
 

mlob

Member
Joined
Sep 26, 2013
Messages
497
Status: Platinum
Property: Park Hyatt Canberra
Room booked: Standard Park king. My elite rate.
Received: Not sure if it was an actual Club room but I was given Ambassador lounge access :) Thank you Hyatt!

It was my second visit here.
 

luxurytraveller

Junior Member
Joined
Jun 1, 2012
Messages
35
Status: Platinum
Hotel: Grand Hyatt Kuala Lumpur
Room Booked: Standard King
Room Received: Grand Suite
Comments: Newest hotel in Kuala Lumpur that opened last year. Used my suite voucher to get upgraded. Amazing hotel - included buffet breakfast in main restaurant and the most amazing Executive Lounge with enough food during dinner time that you don't need to go anywhere else. Location is right in the middle of the Golden Triangle Shopping District and 5 minute walk to the Petronas Towers.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,097
Status: Diamond
Property: Grand Hyatt Amman
Room booked: Grand King
Received: Grand Club King. I took the 1W but there was still a very large whole fruit platter in the room replenished each day. Breakfast in restaurant, welcome note from GM on day three welcoming me back (it was my first stay); however, I'd been to the Dead Sea et al on day two so maybe he was surprised I'd made it back!
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,097
Status; Diamond
Property: Ararat Park Hyatt Moscow
Room booked: Park King
Received: I used a DSU to get a Park Suite King. However, I don't believe that's actually what I got. Going by the photos on the website, there are some significant and noticeable differences to what I received and something I will be following up. In addition, I received a whole fruit platter replenished daily along with a bottle of Chianti (always reminds me of 'Silence of the Lambs'), welcome note from the GM, personal welcome from the director of rooms, personal welcome and escort to my room from the guest relations team leader and personal farewell from the duty manager. Park properties typically do not have lounges so breakfast was available in the restaurant, although it was capped at the cold buffet and one hot dish from the a la carte menu. It was also available as room service, although there was capped at a certain value, something I learnt the hard way on check-out.
 
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Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,097
Property: Hyatt Regency Orange County, California
Three nights in August
Booked: king bed
Rate: USD127 per night plus tax
Received: entry level one bedroom suite; two bottles of water; cheese platter and two local beers as the Diamond amenity; offer of the Diamond 4pm check-out.

Property: Grand Hyatt Denver
Five nights in August
Rate: USD223 per night for five plus tax
Booked: two queen beds
Received: corner king; breakfast in lounge only; bottled water.

Property: Park Hyatt Chicago
Five nights in August/September
Rate: between USD220 and USD270 per night plus tax (BRG)
Booked: park king upgraded to a park suite using a DSU
Received: park suite king; multiple bottles of water; offer of the Diamond 4pm check-out; welcome amenity of a cheese platter and four beers; full a la carte breakfast in restaurant.

Property: Grand Hyatt DFW
One night in September
Rate: USD215 plus tax (BRG)
Booked: grand king
Received: executive suite; restaurant breakfast (no lounge)

Property: Park Hyatt Seoul
Five nights in September
Rate: KRW327k (~ AUD350) for one night; four nights at 15k HGP award
Booked: park king
Received: park deluxe king; full a la carte breakfast in restaurant (where a glass of orange juice was AUD18); whole fruit platter replenished daily; multiple bottles of water; two souvenir thimbles and a note from the GM.
 

bismarck

AFF Supporter
Joined
Jan 28, 2010
Messages
1,042
Flights
My Map
Status: Diamond (trial)

Property: Grand Hyatt (2 nights)

Room booked: Grand King (corp rate)

Received: Club View King

A tough move after the Park Hyatt last week but a much more convenient location. Very warm welcome at check-in and advised of all diamond benefits which was nice. Offered late check out but don't need it.
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,097
Status: Diamond (trial)

Property: Grand Hyatt (2 nights)

Room booked: Grand King (corp rate)

Received: Club View King

A tough move after the Park Hyatt last week but a much more convenient location. Very warm welcome at check-in and advised of all diamond benefits which was nice. Offered late check out but don't need it.
What city?
 

Beta4Me

AFF Supporter
Joined
Nov 10, 2012
Messages
1,098
Flights
My Map
Just got my Hyatt Diamond trial and have 18 nights across upcoming stays at the Grand Hyatt Hong Kong, Hyatt Regency Huntington Beach (Los Angeles), Grand Hyatt Melbourne and Grand Hyatt Singapore over the next 65 days. Can't wait to get cracking and report back! :D
 

Danger

AFF Supporter
Joined
Jun 19, 2006
Messages
6,097
Status: Diamond
Property: Hyatt Regency Manila
Room booked: regency king with a Diamond suite upgrade applied
Received: regency suite king, 1W (although there was no choice given), small whole fruit platter in the room, printed welcome card from the GM, several bottles of water over the course of the stay, Regency Club access, full breakfast in restaurant, late check-out offered.
 

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