Question How do Hyatt treat you as an Elite?

Discussion in 'World of Hyatt' started by Princess Fiona, May 19, 2014.

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  1. Princess Fiona

    Moderator

    May 22, 2009
    9,610
    8,953
    NSW
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    Status: Platinum
    Property: Hyatt Regency Perth 18-21 May
    Room booked: King River View Govt Rate
    Received: King River View
    Very late check-in. I asked about possibility of Club Room upgrade. Advised that fully booked on last night of my stay but it was no problem to allow me club access for the duration of my stay :D
     
    • Like Like x 1

  2. Lisa10

    Lisa10 Member

    Apr 27, 2011
    256
    86
    Status: Diamond trial
    Property: Grand Hyatt Melbourne
    Room Booked: Used a diamond suite upgrade, so booked the lowest king room in order to get a Grand Suite King with the upgrade
    Received: Ambassador Suite!

    Wow!! That is all.
    Late check out till 2pm.
     
    • Like Like x 3
  3. mlob

    mlob Member

    Sep 26, 2013
    487
    75
    That is very impressive!
     
  4. Danger

    Danger Senior Member

    Jun 19, 2006
    5,886
    1,627
    Perth
    Status: Diamond
    Property: Grand Hyatt Dubai
    Room booked: Grand King
    Received: DSU applied to receive a Grand Suite King. I took the 1W (1k points welcome amenity) but also received a bottle of Italian red in the room. Breakfast was available only in the main restaurant due to Ramadan. Complimentary hotel car transfer to the Park Hyatt (about four or minutes away) to use their swimming pool as the main pool at the Grand was closed for refurbishment. Diamond 4pm check-out offered (twice).
     
    • Like Like x 1
  5. TKK

    TKK Member

    Feb 9, 2013
    129
    60
    Sydney
    Status: Diamond Trial
    Property: Park Hyatt Melbourne 26 Apr
    Room booked: Park King
    Received: Club Deluxe King. Wanted to use Diamond upgrade but no suite available due to AFL grand final.
    Booked via Amex FHR so we also get full breakfast for 2 and $100 F&B credit.

     
  6. Danger

    Danger Senior Member

    Jun 19, 2006
    5,886
    1,627
    Perth
    Status: Diamond
    Property: Grand Hyatt Doha
    Room booked: Grand King
    Received: Club King. I took the 1W but there was also a fruit platter in the room along with a welcome note. Breakfast in the main restaurant only due to Ramadan.
     
  7. ric_melb

    ric_melb Active Member

    Dec 16, 2005
    923
    234
    Melbourne
    I thought AFL Grand Final was in September? :confused:
     
    • Like Like x 1
  8. TKK

    TKK Member

    Feb 9, 2013
    129
    60
    Sydney
    You're right. Obviously I'm clueless about AFL. It was a match at the g between Sydney Swans and Melb.
     
  9. esquire

    esquire Member

    Aug 19, 2009
    308
    92
    SYD
    Status: Diamond
    Property: Hyatt Regency Perth
    Room booked: Standard King
    Received: Deluxe River View + Club Access (no exec rooms available due to Japanese PM staying!) 1W + fruit and wine in the room. Special bottle of wine received as a regular.
     
  10. esquire

    esquire Member

    Aug 19, 2009
    308
    92
    SYD
    Status: Diamond
    Property: Andaz San Diego
    Room booked: Award Room Standard King
    Received: Andaz Suite - + 1W points + personal welcome. Al-a-carte Breakfast (sooo good!) on rooftop600 exceeded $70 per day (2 people) - all wiped off the bill. Free drink and food in minibar (all guests) and free (local) wine in evening in lobby.

    Very stylish, place to be seen hotel. Party central however.

    See - the US can do full service hotels with real coffee, tea bags and porcelain cups!
     
  11. mlob

    mlob Member

    Sep 26, 2013
    487
    75
    Status: Platinum
    Property: Park Hyatt Canberra
    Room booked: Standard Park king. My elite rate.
    Received: Not sure if it was an actual Club room but I was given Ambassador lounge access :) Thank you Hyatt!

    It was my second visit here.
     
  12. luxurytraveller

    luxurytraveller Junior Member

    Jun 1, 2012
    35
    18
    Status: Platinum
    Hotel: Grand Hyatt Kuala Lumpur
    Room Booked: Standard King
    Room Received: Grand Suite
    Comments: Newest hotel in Kuala Lumpur that opened last year. Used my suite voucher to get upgraded. Amazing hotel - included buffet breakfast in main restaurant and the most amazing Executive Lounge with enough food during dinner time that you don't need to go anywhere else. Location is right in the middle of the Golden Triangle Shopping District and 5 minute walk to the Petronas Towers.
     
    • Like Like x 3
  13. Danger

    Danger Senior Member

    Jun 19, 2006
    5,886
    1,627
    Perth
    Status: Diamond
    Property: Grand Hyatt Amman
    Room booked: Grand King
    Received: Grand Club King. I took the 1W but there was still a very large whole fruit platter in the room replenished each day. Breakfast in restaurant, welcome note from GM on day three welcoming me back (it was my first stay); however, I'd been to the Dead Sea et al on day two so maybe he was surprised I'd made it back!
     
  14. Danger

    Danger Senior Member

    Jun 19, 2006
    5,886
    1,627
    Perth
    #14 Danger, Jul 27, 2014
    Last edited: Jul 27, 2014
    Status; Diamond
    Property: Ararat Park Hyatt Moscow
    Room booked: Park King
    Received: I used a DSU to get a Park Suite King. However, I don't believe that's actually what I got. Going by the photos on the website, there are some significant and noticeable differences to what I received and something I will be following up. In addition, I received a whole fruit platter replenished daily along with a bottle of Chianti (always reminds me of 'Silence of the Lambs'), welcome note from the GM, personal welcome from the director of rooms, personal welcome and escort to my room from the guest relations team leader and personal farewell from the duty manager. Park properties typically do not have lounges so breakfast was available in the restaurant, although it was capped at the cold buffet and one hot dish from the a la carte menu. It was also available as room service, although there was capped at a certain value, something I learnt the hard way on check-out.
     
  15. Danger

    Danger Senior Member

    Jun 19, 2006
    5,886
    1,627
    Perth
    Property: Hyatt Regency Orange County, California
    Three nights in August
    Booked: king bed
    Rate: USD127 per night plus tax
    Received: entry level one bedroom suite; two bottles of water; cheese platter and two local beers as the Diamond amenity; offer of the Diamond 4pm check-out.

    Property: Grand Hyatt Denver
    Five nights in August
    Rate: USD223 per night for five plus tax
    Booked: two queen beds
    Received: corner king; breakfast in lounge only; bottled water.

    Property: Park Hyatt Chicago
    Five nights in August/September
    Rate: between USD220 and USD270 per night plus tax (BRG)
    Booked: park king upgraded to a park suite using a DSU
    Received: park suite king; multiple bottles of water; offer of the Diamond 4pm check-out; welcome amenity of a cheese platter and four beers; full a la carte breakfast in restaurant.

    Property: Grand Hyatt DFW
    One night in September
    Rate: USD215 plus tax (BRG)
    Booked: grand king
    Received: executive suite; restaurant breakfast (no lounge)

    Property: Park Hyatt Seoul
    Five nights in September
    Rate: KRW327k (~ AUD350) for one night; four nights at 15k HGP award
    Booked: park king
    Received: park deluxe king; full a la carte breakfast in restaurant (where a glass of orange juice was AUD18); whole fruit platter replenished daily; multiple bottles of water; two souvenir thimbles and a note from the GM.
     
  16. bismarck

    bismarck Established Member

    Jan 28, 2010
    1,036
    354
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    Status: Diamond (trial)

    Property: Grand Hyatt (2 nights)

    Room booked: Grand King (corp rate)

    Received: Club View King

    A tough move after the Park Hyatt last week but a much more convenient location. Very warm welcome at check-in and advised of all diamond benefits which was nice. Offered late check out but don't need it.
     
  17. Danger

    Danger Senior Member

    Jun 19, 2006
    5,886
    1,627
    Perth
    What city?
     
  18. Beta4Me

    Beta4Me Established Member

    Nov 10, 2012
    1,098
    239
    Melbourne
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    Just got my Hyatt Diamond trial and have 18 nights across upcoming stays at the Grand Hyatt Hong Kong, Hyatt Regency Huntington Beach (Los Angeles), Grand Hyatt Melbourne and Grand Hyatt Singapore over the next 65 days. Can't wait to get cracking and report back! :D
     
  19. bismarck

    bismarck Established Member

    Jan 28, 2010
    1,036
    354
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    Oops...Melbourne.
     
  20. Danger

    Danger Senior Member

    Jun 19, 2006
    5,886
    1,627
    Perth
    Status: Diamond
    Property: Hyatt Regency Manila
    Room booked: regency king with a Diamond suite upgrade applied
    Received: regency suite king, 1W (although there was no choice given), small whole fruit platter in the room, printed welcome card from the GM, several bottles of water over the course of the stay, Regency Club access, full breakfast in restaurant, late check-out offered.
     
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