How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[turtlemichael]

He also got the Suite upgrade - which I had lost (I had seen on my HH account the day before that I'd been upgraded to a Yarra Suite but the next day is showed King Exec). I expect that they were either able to sell it, or a Diamond gazumped me.

That has happened to me too at HSW and I'm sure one or two other places over the years. Frankly, I'd rather not know that I had been de-upgraded.

 

[simongr]

Probably explains why I got "We have upgraded you to a King Yarra suite and of course mrgr NO PAPER"

 

[Blackadder]

Status: HH Gold
Dates: July 15-17 (3nights)
Property DoubleTree Irvine Spectrum, Irvine CA
Booked 1 King Deluxe, Hilton MVP programme US$95.20+ Tax pn
Recieved: Room on top floor, free wifi access, free buffet breakfast * 3

 

[beardoc]

There's a few good FT threads on what they can see with "OnQ".

Here's a recent one: Can anyone tell me, what shows up on screen at check-in? - FlyerTalk Forums

Also:

What HHonors status information do hotel staff see at check-in? - FlyerTalk Forums

Check-in agent can see your lifetime no. of nights - FlyerTalk Forums

Interesting post here from a local:

This is interesting - including the bits about how they say "welcome to Hilton xx_" or "welcome back to the Hilton xx_". When I joined HHonors and was status matched to Gold then given a 21 night/90 day Diamond Challenge, I thought it was odd that the first hotel I stayed at (Doubletree Dallas Market Centre) said "Welcome back to the Doubletree Mr Beardoc" - same thing happened at Hilton Anatole Dallas, Doubletree DFW, Hilton Miami, Hilton SF Union Square.... everyone kept on saying "welcome back to the Hilton xx_". I always thought it was odd. It happens everywhere.

 

[Flashback]

This is interesting - including the bits about how they say "welcome to Hilton xx_" or "welcome back to the Hilton xx_". When I joined HHonors and was status matched to Gold then given a 21 night/90 day Diamond Challenge, I thought it was odd that the first hotel I stayed at (Doubletree Dallas Market Centre) said "Welcome back to the Doubletree Mr Beardoc" - same thing happened at Hilton Anatole Dallas, Doubletree DFW, Hilton Miami, Hilton SF Union Square.... everyone kept on saying "welcome back to the Hilton xx_". I always thought it was odd. It happens everywhere.

I noticed that the first time I stayed at the DoubleTree Sheffield Park. "Welcome back Mr X". Oh, ok ... hadn't been there before though! Then.. the 2 weeks following I was there, I didn't get a welcome back! No sense

 

[Must...Fly!]

HH Gold
19-24 July
Hilton Frankfurt
99EUR (breakfast incl.) 3rd party rate

Just like the stay in early July on this rate, upgraded to executive floor room. Nice hotel.

 

[Sunburnt]

HH Gold
Hanoi Opera
July 21 - 23 (2 nights)
Booked: King Deluxe, Great Getaway rate at USD 108 per night (incl taxes etc)
Received: Upgrade to executive floor, slightly bigger room; lounge access, free internet, free breakfast, handwritten note of GM, and (they sure know the way to a girl's heart 3 handmade chocolates (still drooling)

Stayed here in March as well, before Virgin managed to get my Hilton gold status organised, so got what I booked at the time. Lovely hotel, excellent location - too bad I was too busy to enjoy!

3x points (Q3 Triple your trip) credited within a day.

 

[deka2]

Status: HH Gold
Property: HOP
Dates: 27-29/07
Booked: King Deluxe
Received: King Executive

My first stay as a Gold.
Received personalised welcome letter, asked and received latecheckout until 2.00pm
Staff very friendly, great service all round.
The only problem we had was this weird sound in the room.At first we thought it was the lifts, but ut stopped as soon as we opened thedoor. The front desk staaf told us it was the wind whistling under the doorand the best way to stop it was to put atowel on the floor. First time I”ve ever come across something like that in aHotel.

 

[Moopere]

The only problem we had was this weird sound in the room.At first we thought it was the lifts, but ut stopped as soon as we opened thedoor. The front desk staaf told us it was the wind whistling under the doorand the best way to stop it was to put atowel on the floor. First time I”ve ever come across something like that in aHotel.

Mmm, yes, I complained about this back in February and was told at the time they were looking into it. Disappointing to see its still a problem. I found it quite loud, not something easily ignored with other background noise. Others here have noticed it as well and have various ways of trying to stop the noise, I think opening the window and turning off air-conditioning has been suggested but I won't get another chance to test the theory until late August.

 

[Sprucegoose]

HH Diamond


4 free night certificates and counting

How do you obtain the free night certificates?




Sent from my iPhone using Aust Freq Fly app

 

[beardoc]

How do you obtain the free night certificates?

Hilton have quarterly promotions of one free night certificate per 4-5 stays. It leads to a lot of gaming the system with one night stays. I'm hoping they will do this for Q4.

 

[simongr]

Do you have to sign up for that?

I have the following stays this year:

	Q1	Q2	Q3
HSW	1	3	1
HOTP	3	4	-
JED		1	
Oth.		2	3

 

[serfty]

How do you obtain the free night certificates?
...

Do you have to sign up for that?

I have the following stays this year:
...

That was "Last" year's Q4 promotion - i.e. from Oct to Dec 2011:

http://www.hhonors.com/fastways

With Hilton HHonors™, you choose how you earn with Fast Ways to Free Stays. It’s your choice – earn Double Points for each stay or get a free night certificate after only four stays or ten nights when you stay now through December 31 [2011] at any participating hotel and resort worldwide. With two ways to earn, you choose how you can get to experiences worth sharing faster than ever.

"This" Year's Q4 promotion has not been advertised - and may be different - I'd expect to find out around the beginning of October.

 

[mella2007]

Quick post.
Currently in a suite overlooking the Acropolis in Athens. Terrific Hilton property. Will have info on 6 very diff properties for you all in the coming days when I return.

 

[Deleted member 26544]

Status: Diamond
Dates: 2-3 August
Property: Hilton On The Park Melbourne
Booked: King Guest Room Govt rate $155
Received: Relaxation Suite, 1 bottle of water in room, Executive lounge access

While in the lounge last night I met simongr. Great to chat about all things travel and meet another forum member.

 

[Hvr]

Hilton have quarterly promotions of one free night certificate per 4-5 stays. It leads to a lot of gaming the system with one night stays. I'm hoping they will do this for Q4.

Heck so do I, I have already booked 10 one night stays for the 4th quarter.

 

[beardoc]

Heck so do I, I have already booked 10 one night stays for the 4th quarter.

I don't suppose you're targetting HH Diamond on stays?

 

[mella2007]

For the following stays, will show amount in Australian dollars rather than the currency of each property (all within the last 2 weeks)

Hilton Kuala Lumpur Stay 1
Booked: King Guest Room
Received: Grand Executive Suite (due to Hilton driver forgetting to pick us up from the airport, plus free pick up on the next stay), 2 Bottles of Water, Lounge Access
Rate: $112

The Trafalgar London
Booked: King Room
Received: King Deluxe Plus, Full Buffet Breakfast for 2 in Restaurant, Gin, Water and Fruit on arrival
Rate: $25,000 points per night plus $100

Hilton Milan
Booked: King Guest Room
Received: King Executive Room, 2 Bottles of Water, Lounge Access, Free Drink voucher from Bar
Rate: $100

Hilton Athens
Booked: King Guest Room
Received: King Executive Room with Balcony and Acropolis View, 2 Bottles of Water, Fruit Platter, Greek Wine, Lounge Access
Rate: $120

Hilton Kuala Lumpur Stay 2
Booked: Grand Executive Suite
Received: Grand Executive Suite with outdoor Terrace with Jacuzzi, 2 Bottles of Water, Fruit Platter, Lounge Access, Free Limo Pick up from airport
Rate: $155

If you'd like any info on any of the properties let me know

 

[drross]

For the following stays, will show amount in Australian dollars rather than the currency of each property (all within the last 2 weeks)

Hilton Kuala Lumpur Stay 1
Booked: King Guest Room
Received: Grand Executive Suite (due to Hilton driver forgetting to pick us up from the airport, plus free pick up on the next stay), 2 Bottles of Water, Lounge Access
Rate: $112

The Trafalgar London
Booked: King Room
Received: King Deluxe Plus, Full Buffet Breakfast for 2 in Restaurant, Gin, Water and Fruit on arrival
Rate: $25,000 points per night plus $100

Hilton Milan
Booked: King Guest Room
Received: King Executive Room, 2 Bottles of Water, Lounge Access, Free Drink voucher from Bar
Rate: $100

Hilton Athens
Booked: King Guest Room
Received: King Executive Room with Balcony and Acropolis View, 2 Bottles of Water, Fruit Platter, Greek Wine, Lounge Access
Rate: $120

Hilton Kuala Lumpur Stay 2
Booked: Grand Executive Suite
Received: Grand Executive Suite with outdoor Terrace with Jacuzzi, 2 Bottles of Water, Fruit Platter, Lounge Access, Free Limo Pick up from airport
Rate: $155

If you'd like any info on any of the properties let me know

great rates!!

 

[Hvr]

I don't suppose you're targetting HH Diamond on stays?

I certainly am. It has been the best part of the Virgin status match, especially since I can earn QF points.