How do Hilton treat you as an Elite?

Property: HGI RIX
Date: Sept ‘26
Booked: classic king
Received: classic king (?) high floor
Status: Diamond

No acknowledgement of status or even membership at checkin. Not sure if I got an upgrade. The bottled water in the room was labeled as “free for silver, gold and diamond - €3.50 for others” so I am not sure if that counts as a welcome amenity. I had breakfast each day so they must have noted I was HH diamond.

A very new hotel. The rooms are comfortable and a reasonable size. This could have easily been branded a DoubleTree.

One nice surprise with breakfast that there was no charge for barista coffee because I had oat milk. The staff member also said no charge for decaf either, but a charge for normal milk. The free auto coffee machine appeared to ba a good one with beans ground for each cup. The breakfast was quite a good spread with cooked to order omelettes. The only thing that let it down was the powdered scrambled eggs. 🤮

Hard product 10/10
Soft product 8/10
 
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