How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[coolumbla]

property hilton bne
status diamond
room booked executive floor govt rate
received what i booked

got the water and the card
bottle of shiraz and two glasses

not sure the room i checked in online was the room i got!

coffee tax 2/2 downstairs

lounge
service varied the 4 nights i was there
some days good some days lesser
even varied within a session from being ignored with plate tidy up to can i get you another drink

last stay in bne for a while
was my second last stay as a diamond
will see how i go at hilton sydney next saturday as my last diamond sat before i end up as a gold

 

[straitman]

Hoping for a suite upgrade a HSW next Saturday. Will be first stay at HSW.

Diamond. About 2 for 10 on upgrades since Diamond, and no suites.

HSW is probably your best chance of a suite upgrade.


Property: HSW
Rate: Gov't Rate
Date: 2 Dec 2015
Status: Diamond
Room booked: King Hilton Guest Room
Room received: 2 BR apartment (1817)

 

[Deleted member 29185]

I think that letter needs posting in the grammar thread! :shock:

So you weren't exciting to read it?

 

[teamhamsandwich]

I'm going to finish 4 nights short of diamond. Devastating as I had around 15 nights stayed as a group booking, so didn't qualify for nights.....

 

[jackthomas]

I think that letter needs posting in the grammar thread! :shock:

Made me chuckle also...

 

[Aeolus]

With generous upgrades, no coffee tax, nice EL spread (inc. fresh oysters on Tue, fresh prawns on Thu), HSW now stands as one of the best in Australia for HH Golds and Diamonds and should be celebrated and supported. Well done to their management.


Mega-sized prawns tonight, so huge, only 2 could fit on a plate.

 

[Buzzard]

You seem to get a lot of Diamond Love Aeolus.
Mind you, if Hilton was my second home......

 

[Princess Fiona]

I'm going to finish 4 nights short of diamond. Devastating as I had around 15 nights stayed as a group booking, so didn't qualify for nights.....

Ring them up and plead your case

 

[Moopere]

With generous upgrades, no coffee tax, nice EL spread (inc. fresh oysters on Tue, fresh prawns on Thu), HSW now stands as one of the best in Australia for HH Golds and Diamonds and should be celebrated and supported. Well done to their management.

They must have had a change of heart, or management. I haven't stayed with them in about a year and my last stay I had to argue an upgrade out of them. I suspect, based upon other reports, that the 'no coffee tax' might be an unofficial diamond benefit. Still, I like the hotel and would stay again if I could find decent pricing (!) They've really cashed in on the HoTP closing.

 

[emef]

My 25th stay this year at Sydney Hilton and besides the usual upgrade (given without request) I received these...

 

[jackthomas]

My 25th stay this year at Sydney Hilton and besides the usual upgrade (given without request) I received these...

Now...Who do I have to suck up to, to score one of those luggage tags..
Only joking of course, but congratulations on the achievement!

 

[DC3]

I wonder how many stays for an autographed photo of General Manager Ronald van Weezel?

~

 

[kermatu]

My 25th stay this year at Sydney Hilton and besides the usual upgrade (given without request) I received these.

Very nice. Congrats. 25 stays in one place in one year is remarkable.

 

[pjm99au]

The 25 stay in a year gift prompted me to count my stays at Parmelia Hilton this year. 23 stays year to date with 1 more to go so will fall one short. Would have been interesting to see if they would have acknowledged it in any way.

Not complaining - they do look after me very well each time with upgrades and service.

 

[Deleted member 29185]

Not complaining - they do look after me very well each time with upgrades and service.

I was going to post something similar, but then I thought nope! My most popular Hilton does look after me very well (embarrassingly so at times) and that warm recognition is great.

I will say to emef though..........well done! That's an achievement for H-SYD. I'll also say to DC3, waking up to that photo on the bedside table would be enough to end a fabulous relationship! (sorry Ronald.......only kidding, please don't take away my barrister coffee again)

 

[Aeolus]

My 25th stay this year at Sydney Hilton and besides the usual upgrade (given without request) I received these...

Congrats! The tag is really useful if you tend to leave your bags with the concierge -I ended up with 2 of these and love them. Not because I stayed 2 x25 this year but they reassigned a different room when I checked in and the guest in my original room ate the choc but returned the tag when they checked out. Also, this is a HSYD special, I think HSW may adopt it soon as they took photos of my tag to show their management. Told them they could only copy it if the first tag has my name on it!

 

[Deleted member 29185]

Told them they could only copy it if the first tag has my name on it!

That sounds fair and reasonable!

I think those luggage tags are a great idea. How is the name put on the tag. It looks printed, but is it like a Letraset name or printed or dymo or what? Does it look like it'll come off in the first shower of rain or flight, or something that's reasonably permanent?

 

[Aeolus]

That sounds fair and reasonable!

I think those luggage tags are a great idea. How is the name put on the tag. It looks printed, but is it like a Letraset name or printed or dymo or what? Does it look like it'll come off in the first shower of rain or flight, or something that's reasonably permanent?

It won't come off. According to my engineering other half, the lettering is achieved through acid etching on aluminium. Rolled formed on 2 thick pieces of aluminium so it's quite hardy. Sure looks more classy than the QF coasters

 

[woodborer]

.only kidding, please don't take away my barrister coffee again)

Not sure there are many barristers that I'd trust to make coffee

 

[kermatu]

Not sure there are many barristers that I'd trust to make coffee

Or trust with anything....