How do Hilton treat you as an Elite?

[QF WP]

Just thought I'd create a thread for this - looking back over the last year, I thought I'd done a thread here as well as on Priority Club.

I'm a Gold member.

Friday, 22 May to Sunday, 31 May (yes, 9 nights)
Property: Hilton Cairns
Room booked: King Room
Rate: Travelzoo $135 package rate (included bottle of red wine)
Received: Upgrade to King Suite, card from GM and the wine, obligatory 2 free water bottles per day

Wednesday, 8 July
Property: Hilton Parmelia Perth
Room booked: King Room
Rate: Award room
Received: Upgrade to King Suite, card from GM and the obligatory 2 free water bottles

Thursday, 9 July
Property: Hilton Adelaide
Room booked: King Room
Rate: Award room
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Saturday, 11 July
Property: Hilton Brisbane
Room booked: King Room
Rate: Met Package (birthday present for Mrs LW, included 2 buffet breakfasts at Atrium Cafe & 2 tickets to Qld Art Gallery for Impressionists Showing from Metropolitan Museum New York - to get some culture)
Received: Upgrade to Exec Floor, card from GM and the obligatory 2 free water bottles

Got some more travel to do to Melbourne this Friday, so hoping to fly down Thursday night to sample the new Hilton.

 

[DC3]

The last time that I was at Glass for breakfast, pre-prepared tea from the 1 litre jug was complimentary, but a tea bag and hot water had a charge ($4, or so?) as with the coffee.

Whereas, Hilton Adelaide wasn't charging for proper coffee or tea bags for breakfast in the restaurant.

 

[kermatu]

I am quite a regular at HSW. Since charges imposed for coffee I've been offered free coffees maybe 5 mornings and 3 or 4 times told there'd be a charge. I've started drinking tea in any event.
In Cairns it's still free...

 

[JessicaTam]

Will be interesting to see the upgrades this weekend at the Adelaide Hilton, as there are a number of AFF'ers there who are Diamonds. First in, or highest economic value (paid rates) or number of past stays at property??

There are times when being a tea drinker make me smile. This is one of those times

Best upgrade hosts the after party!

Oh, I have yet to be charged for coffee at HotP.

 

[mattmison]

Status: Diamond
Property: Hilton Sydney
Date: 1-2 August 2014
Rate: AUD219.00 Easy Cancellation rate
Room booked: Deluxe King
Received: King Relaxation Suite

Lovely as always.

 

[coolumbla]

Oh, I have yet to be charged for coffee at HotP.[/QUOTE]

TKWYA !!!

 

[Danger]

Property: Hilton University of Houston
Four nights earlier this month
Room booked: queen
Rate: ~USD143 + taxes per night
Received: king junior suite, two bottles of water each day, complimentary continental breakfast.

Property: DoubleeTree Metropolitan New York
Five nights this month
Room booked: queen
Rate: ~USD179 + taxes per night
Received: king room (very large by US standards), complimentary continental breakfast with $8 upcharge.

 

[JessicaTam]

Property: Hilton University of Houston
Four nights earlier this month
Room booked: queen
Rate: ~USD143 + taxes per night
Received: king junior suite, two bottles of water each day, complimentary continental breakfast.

Property: DoubleeTree Metropolitan New York
Five nights this month
Room booked: queen
Rate: ~USD179 + taxes per night
Received: king room (very large by US standards), complimentary continental breakfast with $8 upcharge.

Does that mean you had to pay $8 for the 'complementary' breakfast?

 

[Cynicor]

I would think that it was $8 to go for a full hot breakfast.

 

[Danger]

Does that mean you had to pay $8 for the 'complementary' breakfast?

I would think that it was $8 to go for a full hot breakfast.

Correct. Eight dollars for the full breakfast.

 

[JessicaTam]

Correct. Eight dollars for the full breakfast.

No worries, thanks.

 

[JessicaTam]

I am not feeling the HH love today. Checked in to find no upgrade, double bed not king, and on the 6th floor. :shock:

Hmmm.

 

[boomy]

I am not feeling the HH love today. Checked in to find no upgrade, double bed not king, and on the 6th floor. :shock:

Hmmm.

Ouch that's bad! The hotel must be fully booked, normally they are very generous with upgrades.
Not that the exec rooms are something to hold your breath for and you still have lounge access and free breakfast (barista coffee was also free last time I was there).

 

[jetlagger]

I am not feeling the HH love today. Checked in to find no upgrade, double bed not king, and on the 6th floor. :shock:

Hmmm.

Hope they at least remembered the soy milk in the fridge..;-)

 

[QF WP]

Property: Hilton Adelaide
Dates: 8th & 9th August
Room booked: Exec (King/Queen)??
Rate: Points (275K)
Received: Queen Junior Suite, two bottles of water each day, complimentary continental breakfast.

 

[JessicaTam]

Hope they at least remembered the soy milk in the fridge..;-)

Needed prompting. *sigh*

 

[Flashback]

Property: Hilton Adelaide
Dates: 8th & 9th August
Room booked: Exec (King/Queen)??
Rate: Points (275K)
Received: Queen Junior Suite, two bottles of water each day, complimentary continental breakfast.

275k points? Could you not have used the Diamond guarantee to demand a guest room be opened up for you @ standard rate? Seems like a very expensive use of points... :shock:

 

[QF WP]

Forgot all about that benefit. Need to save $, had a squillion points

 

[Flashback]

Forgot all about that benefit. Need to save $, had a squillion points

Ah, thought as much! I only just discovered it recently, think I read on a forum somewhere :shock:

 

[serfty]

Hardly ever used as generally rather expensive ...

 

[boomy]

275k points? Could you not have used the Diamond guarantee to demand a guest room be opened up for you @ standard rate? Seems like a very expensive use of points... :shock:

What exactly is a standard rate? Guestroom can go from $110 up to $360 at peak times.
And I also think 275k points for 2 nights at this hotel is a huge ripoff by HH.