I have not tried to determine how these changes affect me, but as someone who mostly travels discount economy with one or two JASA international trips to help maintain WP, I suspect I will be worse off. I have been an intensely loyal Qantas customer but am beginning to think that Qantas sees me as a liability. I certainly do not feel valued in this latest move. Two things have recently caused me to doubt the wisdom of my loyalty. The first was a return flight to India in Y on SIA. I found the sevice excellent and the IFE outstanding. These, together with the fact that I could return direct from Singapore to Adelaide on a daylight flight, made a very positive impression on me. The second was the fact that an email from Qantas Holidays went straight to my Junk folder, so I thought there might be a message here. I wish I had confidence that Qantas is making the best decisions for its future.