General Cruise Discussion

[Pushka]

Need to cancel our cruise with Cunard. Have already paid in full plus a heap of extras for drinks packages and excursions. Anyone had any dealings with them in regards to refunds?
Have sent them a few emails and haven’t received any reply so will try calling them once I’m home

Insurance claim? Cruise Companies arent all that helpful. Sometimes they may give a voucher. Refund? Unlikely.

 

[tgh]

They will adhere to their terms and conditions. (thats a fullstop ).. so no negotiation.
If you are close to sailing there will likely be 0 refund.
Travel insurance may save you

 

[jase05]

They will adhere to their terms and conditions. (thats a fullstop ).. so no negotiation.
If you are close to sailing there will likely be 0 refund.
Travel insurance may save you

Yeah, figured that would be the case. Was due to sail in a fortnight.
I’d be happy with a credit otherwise I’ll have to get TI involved

 

[drron]

Need to cancel our cruise with Cunard. Have already paid in full plus a heap of extras for drinks packages and excursions. Anyone had any dealings with them in regards to refunds?
Have sent them a few emails and haven’t received any reply so will try calling them once I’m home

This is when it is a good idea to have booked through a TA. ours is very good at getting refunds but we have never cruised with Cunard.

 

[zig]

Yeah, figured that would be the case. Was due to sail in a fortnight.
I’d be happy with a credit otherwise I’ll have to get TI involved

If you are that close to sailing I think you will need to rely on TI to recoup costs.