Food served wrong times

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Limewood

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Cathay serve up meals at ridiculous hours, CNS/HKG served dinner at 4.15pm (flight arrived at 8pm), HKG/CNS served dinner at 1am!! and half passengers were laying down to sleep!, what a waste, the breakfast in J was an awful looking chocolate cup cake and gooey croissant, sorry CX you'll have to do better than that.
 
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I dont think CX are alone in that, most airlines what to get the main service out of the way soon after departure, no doubt giving the crew some rest before the snack and arrival. I was in SIN every few weeks for a while and the late night departures with QF always had a meal even though it was close to midnight, the smell certainly made it hard to sleep!
 
I dont think CX are alone in that, most airlines what to get the main service out of the way soon after departure, no doubt giving the crew some rest before the snack and arrival. I was in SIN every few weeks for a while and the late night departures with QF always had a meal even though it was close to midnight, the smell certainly made it hard to sleep!

Yep know that feeling. I usually eat in the F lounges to avoid late nigh meals, but the smell is not good!!
 
On my recent (0900) QF flight from SIN to PER, there were two SE Asian LUNCH choices offered (reasonably promptly).

What happened to western breakfast at that hour? :shock:

Fred
 
Yes they all do it to suit themselves and what a waste of their money, I mean serving dinner at 1am is ridiculous, a quick snack would do and less food smell.
 
Yes they all do it to suit themselves and what a waste of their money, I mean serving dinner at 1am is ridiculous, a quick snack would do and less food smell.

Try the red-eyes out of PER. QF call it supper - but I am not sure what the difference between dinner and supper is. As for wastage - typically the late night flights carry less catering than those at more normal meal times. Even so, folk do complain when the airline gets it calculations wrong and some people miss out.
 
HKG/CNS served dinner at 1am!! and half passengers were laying down to sleep!, what a waste, the breakfast in J was an awful looking chocolate cup cake and gooey croissant, sorry CX you'll have to do better than that.

You're damned if you do and damned if you don't. On midnight flights to Australia SQ offer a choice of supper or breakfast (only 1 meal). Most choose breakfast so they get to sleep pretty quickly. However for those originating in Europe, I am sure the supper seems pretty light on for an airline J meal. On these flights (which I used to take a lot, but hardly at all these days) I would often have no food at all (if the sleeping goes well), telling them that I'll have breakfast only if I'm already awake.
 
I like the BA “Sleeper Service” where, on certain flights between the US, Middle East and LHR in J, after about 8pm, you eat in the lounge prior to departure and then can go straight to bed soon after take-off. I’ve done this twice and it makes a whole lot of sense to me.
 
Yes, the Sleeper type services make a lot of sense...

..but as already pointed out the airlines are damned no matter what. Were they all to go to some sort of very light/fast snack followed by an immediate "lights out" we would see an equal number of complaints..

"I hadn't had a chance to eat and they didn't feed me!"

Or,

"Call that a J meal? I pay a Premium price and expect.. yada yada yada"

(You know it's true......):mrgreen:

Can't please everybody all the time....
 
I can understand that, though in the case of BA they do make it very clear that on these particular flights they offer their “Sleeper Service” and in lieu of a full meal on the plane you sit at a proper table in the restaurant area of their lounge. I note, however, that you still get a full meal in F (and I would expect one in F) so I take your point.
 
CX afternoon flight from HKG to PER dinner is immediately served after take off, around 4pm.

Crew in J are happy to take your selection and serve your meal at the time you request.:)
 
I find it interesting at times.

I flew SQ BNE-SIN-NRT r/t last year. SIN-NRT and SIN-BNE departed at similar-ish times, i.e. around midnight, both are around 7 hours in length, and both landed in the morning.

Both were flown in Y.

For SIN-NRT (departure some time before midnight), we were given a refreshment in the form of a cheesy bread slice (basically a slice of panini, melted cheese, some standard toppings, served in a nice box). We then had a full breakfast served in the morning (either a full hot Western or Japanese breakfast).

For SIN-BNE (departure some time after midnight), it was more the reverse. We were given a full meal akin to dinner (i.e. a main course, entree, dessert and bread roll) after take-off, followed by a light continental breakfast in the morning (i.e. a croissant, yoghurt and muffin).

Another data point: MH flight BNE-KUL leaves very close to midnight. We were offered a light refreshment in the form of a cold chicken sandwich (no, it wasn't stone cold, but it was not a warm sandwich) with small muesli bar, then in the morning offered a full hot breakfast (i.e. a Western traditional or Malay). But then you have QF who operates BNE-HKG with a departure time also close to midnight, and passengers are offered (I assume the same for Y, because I was in J) a full supper (main course and dessert), followed by a continental breakfast in the morning (I assume the Y pax get a breakfast the next morning, and not just a bottle of juice like they do on PER red-eyes. The J breakfast cards only offered continental options - the only hot items available were warmed pastries, toast and hot drinks.)

There isn't much consistency in it, really. Whether you want to feel sorry for the airlines wasting so much food on a late night flight where no one eats after take off, or whether you're the one annoyed that you paid a fare for a flight in which the only food you got at the beginning was a sandwich or cookie, the airlines can't win with it, but I have no idea what their catering strategy is. And you can bet your bottom dollar that the airlines who "over-cater" for late night flights that reduce it due to wastage will be branded as penny-pinchers for reducing the service, and do you really think those on the other end will be convinced to upscale their catering?

I like the idea of "Sleeper Services", except of course such options are often only offered to premium passengers (i.e. J, F and those eligible to use the lounges). The rest of Y will just have to be aware or risk "starving" (an extreme word, but let's be honest - we've heard pax use such a term before....)

The other thing which rides on people is whether breakfast should be continental or full hot serving. Certainly the former is cheaper to cater for than the latter, but as much as we very often see continental catering only on domestic flights (in Y at least - J always has an option unless they under-cater), we also see it on several international flights, in all classes of service. And again there is almost no consistency with respect to which flights get which options which are offered.

And do you think it is appropriate to cater dinner then breakfast or dinner then snack for a flight which leaves in the evening and then arrives the next day in the afternoon? It does feel odd eating breakfast at noon local destination time....


For the OP, I wonder how much difference is there between lunch and dinner (both you would expect a hot meal of sorts). As for the HKG-CNS flight, I suppose you were disturbed enough that you could not sleep over the supper being served. That's unfortunate, but again whether CX had served a full blown supper or a light one you probably would've been deserved. And no one would expect you to eat all served to you if you were not tempted to do so, but in saying that I suppose one would like a reduction of fare if they were to serve lighter meals (which I don't think would happen). And as for breakfast, well, that's something to be said about the quality of the food served, not the timing of it (not that I think it was your mistake, but just pointing out that distinction which is a sideline argument to the topic title).
 
Serving a meal should really reflect the time zone where the plane arrives, to help you get into synch.
I, like others have mentioned here, hate being served a full meal when the departure is late, for example on an east bound TATL flight on an airline that has no sleeper service. You have to wait one and half hours before the lights go out on AA and, like someone said above, I can't sleep with the smell of food.
The lights then usually go on around one hour before arrival, which seems pointless in J when passengers have access to a perfectly functional arrivals lounge. So on JFK -LHR route you only get three and half hours of attempted sleep time - which is a bit of a waste with a sleeper seat.
This is why I prefer to travel in the day time - and arrive in the evening. I wish at least one airline would bring back the daytime flight LAX-SYD that QF used to run (on Thursdays ?). Another sensible flight was the EK SYD-DXB leaving admittedly early at 6am (which seems to be gone). These flights were probably more work for the crew, but much more enjoyable for the passenger in J or F.
I like QF29 HKG-LHR is great for this reason - a daytime flight.
I don't understand why QF don't run a 4pm departure out of SIN which would get into LHR at around 10pm. You could have connections from SYD and MEL leaving at around 10am - 11am. It would be a long day but it would be a better adjustment to the new time zone and certainly if there was good food you would have more time to enjoy it.
 
LAX-MEL on QF earlier this month, "Supper" was served.

This was basically a Main and Dessert meal.
 
So on JFK -LHR route you only get three and half hours of attempted sleep time - which is a bit of a waste with a sleeper seat. .

Similar issue with SIN-MEL (or SYD, BNE) etc. I really don't like the flights that depart around 8-9pm (on either SQ or QF ... or JQ ...) , and arrive at around 6am, it's a full meal, lights out then continental breakfast which leaves very little lights out time. Compounded by the the fact that at 8pm, or 9pm even my body clock would struggle to sleep in a proper bed, let alone on a plane. Hence I prefer the flights that leave later (SQ or EK, no QF option) - whether in J or Y, even if it means say a 744 vs an A380.
 
I'm going to go against the grain here, I like getting the dinner when I first hop on the plane, and again at breakfast time, even if the local time, or the destination time (or both) is the middle of the night.

One thing I do find a little strange was last year, from SYD to HKG (about 9 hours) we had 3 "meal services". A main lunch type meal about an hour into the flight, followed by a noodles about 5 hours in, and a pasta about 2 hours from landing. (didn't go hungry on that flight), even coming back they did two meals, a very late dinner, followed by an early morning breakfast.

Yet from here to the US, a flight lasting anywhere between 13 to 15 hours, they still only serve the two meals. (So 6 hours of extra flying time, and no extra food).
 
Not just International flights.Last month BNE-MEL on QF.Depart 1145 arrive 1425.Snack on plane and lunch items gone from lounge in MEL.
 
Part of the issue with international flights is that in most cases there is a timezone change, which can be quite significant (except for something like PER-HKG or course). So should the meals be timed for arrival or destination timezones? And if its a continuing flight, like LHR-SIN-SYD then timezones get even more confused for those on the through routing.
 
So should the meals be timed for arrival or destination timezones?

I've always heard that they are timed for destination timezones (I'm assuming you mean timed for departure or destination timezones)

For pax related stuff where possible they treat the time in the cabin as if it was already at the destination, which helps pax adjust...
 
The MEL -AUH service on EY departs at 22:00 and has the option of an express dinner(in J) or the longer a la carte service.. express dinner was still a good meal and sever within 1/2 hr of takeoff..... Then off to bed with a good opportunity to sleep
 
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