FlyBuys Velocity Status Challenge - targeted

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CJEMNMAC

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Re: VA and flybuys 3mths Gold offer and challenge

Could be a loss leader. ;)

I understand the principle but don't agree with it...

To cheapen your product offering for a potential short term gain, in my mind is a very narrow view

One question is, do I cheapen the product to attract " new " customers who may or may not stay in the long run ( ie give away status ) or do I look after Gold and Platinum flyers with improved or "enhanced" ( in the right sense ) benefits that in the long run, retain the loyalty of customers so that they don't look elsewhere and provide products and services that encourage people to pursue higher status and higher spend. In turn this encourages non status passengers to improve their status as they perceive value in doing so..

In this situation, I don't think you sustain revenue growth by offering a loss leader on one hand and on the other, have some of your highest status customers not even wanting to maintain Platinum as Gold is close enough or some just requalifying as Platinum and redirecting further spend elsewhere.. I think you end up losing both ways.
 

get me outta here

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Re: VA and flybuys 3mths Gold offer and challenge

You have to tell them your VA password. I'm not that keen on that.
 
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Re: VA and flybuys 3mths Gold offer and challenge

I got the email too. Am not sure it's work taking up the offer as I have no flights booked with Virgin within the next few months. In fact I have no flights booked with Virgin at all!
 

Daver6

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Re: VA and flybuys 3mths Gold offer and challenge

I wonder if you can claim the HH Gold status with this?
 

Mattg

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Re: VA and flybuys 3mths Gold offer and challenge

My Velocity account has already been updated online - that was quick!

I'm flying NZ and SQ next month and would like to be able to use their lounges. Anyone know if I can expect to receive a physical card?
 

Falcs

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Re: VA and flybuys 3mths Gold offer and challenge

My Velocity account has already been updated online - that was quick!

I'm flying NZ and SQ next month and would like to be able to use their lounges. Anyone know if I can expect to receive a physical card?

Wow, same with Mrs Falcs - membership level is now "Explore Gold". Do flybuys and family pooled SC count towards the 80?
 
Last edited:

Mattg

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Re: VA and flybuys 3mths Gold offer and challenge

Do flybuys and family pooled SC count towards the 80?

I'm also keen to know the answer to this.

FWIW, neither of these are specifically excluded in the T&Cs from the email that was sent out.
 

flydoc

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Re: VA and flybuys 3mths Gold offer and challenge

Haven't received the email unfortunately, perhaps because although memberships are linked I'm not the primary flybuys member in the household. As VA PS & QF SG, though, I'd be up for the challenge of converting Explore Gold to the real thing.
 

drron

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Re: VA and flybuys 3mths Gold offer and challenge

Well after all the problems we have had with velocity mrsdrron got that offer and I got an email asking if I want to upgrade my flight in a week's time.
Oh the irony.
 

ksthommo

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Re: VA and flybuys 3mths Gold offer and challenge

Wife got the email, I joined flybuys last night,
linked accounts and applied, upgraded this morning
from silver to gold.
 

Falcs

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Re: VA and flybuys 3mths Gold offer and challenge

Wife got the email, I joined flybuys last night,
linked accounts and applied, upgraded this morning
from silver to gold.

Does that mean its not actually targeted?
 

serfty

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Re: VA and flybuys 3mths Gold offer and challenge

i havn't received an email - but I am WP ... so maybe they filter those out ...
 
Joined
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Posts
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Re: VA and flybuys 3mths Gold offer and challenge

My Velocity account has already been updated online - that was quick!

I'm flying NZ and SQ next month and would like to be able to use their lounges. Anyone know if I can expect to receive a physical card?

Hi Matt

You will get a new physical card mailed to you in the coming days. In the meantime, you can still enjoy the benefits without a physical card by providing your membership number.

Kind regards,
Velocity
 

andye

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Re: VA and flybuys 3mths Gold offer and challenge

Membership of QF and tier level is one of the sections in My Details of VFF. Suspect many don't update this if they ascend the QF tree but may be the method of targetting (for those below Gold on VFF).
 
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