Flybuys enquiry form on mobile is unusable

[AisleSeat]

Posting this here in the hope that @flybuys will see this and actually get it fixed.



I raised this issue back in September 2019 with FB on Twitter.

I followed up this week when I went to use it and noticed it's still busted. Whoever runs that account has no clue, asking for all my FB details so they could investigate, instead of recognising it's not an account issue.

To fix this issue it's a CSS edit, that'll take, at the very most, 15 minutes.

 

[flybuys]

Thanks for bringing this to our attention - we'll refer this to our tech team.

 

[flybuys]

An update on this. This defect has been logged with our technical team. Due to some major planned systems and website changes, there is currently a freeze on website fixes such as this one, so unfortunately this will not be addressed until after the freeze finishes in April. We appreciate this has been outstanding for some time, and regret the experience you've had so far in raising this.

 

[SOPOOR]

I was told bad luck when I called up a few months ago, when I tried to login via my mobile,

it asked for my DOB, but I couldnt enter it, only a drop down menu which I had to click 12 times, to go back one year,

so the call centre rep said "maybe you could just use a adeskptop"