Flights added when you did not fly

Discussion in 'Qantas Frequent Flyer Program' started by v8Statesman, Sep 15, 2006.

Thread Status:
Not open for further replies.
Welcome to Australia's leading independent Frequent Flyer and Travel Resource!
Our site contains tons of information that will improve your travel experience.
Joining AFF is fast, simple & ABSOLUTELY FREE -  join now by clicking on the JOIN NOW button, and take immediate advantage of these great BENEFITS.
Once registered, this box will disappear. And you will see fewer advertisements :)
  1. v8Statesman

    v8Statesman Established Member

    #1 v8Statesman, Sep 15, 2006
    Last edited: Sep 15, 2006
    Anyone ever had this? Will they take them off me? They pushed me into Partner Gold. (I have no partner so it doesn't matter I guess)
     

  2. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
    17,419
    1,634
    Melbourne
    Flight Map:
    View my flight map
    #2 oz_mark, Sep 15, 2006
    Last edited: Sep 15, 2006


    Have heard it happening when changing flights, and getting credit for both the original booking and the actual flight. Seems to be a random event though
     
  3. v8Statesman

    v8Statesman Established Member

    I have no plans to fly that route in the system.

    I rang them up and the woman on the phone was "That's odd" and kinda left it at that. That was yesterday, they are still there today.
     
  4. Mal

    Mal Enthusiast

    Dec 25, 2004
    12,227
    1,312
    London
    Flight Map:
    View my flight map
    If you don't munge (hide) the details and dates, I'm sure some lurker will make sure they go missing :D (waves to Qantas lurkers!)

    Yeah it has happened before. Not to me though. Normally you would have had to have booked the flights at some time, or had them reserved, then cancelled or changed and the changes not go through correctly.
     
  5. v8Statesman

    v8Statesman Established Member

    Removed... Just hope Oz_Mark removes it from the Quote. :)
     
  6. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
    17,419
    1,634
    Melbourne
    Flight Map:
    View my flight map
    Remove what from the Quote? :)
     
  7. novacatz

    novacatz Junior Member

    Mar 29, 2006
    44
    0
    LOL

    I too late and can't see any flight details at all... took me a minute before I realised what happened....
     
  8. simongr

    simongr Enthusiast

    Jul 10, 2006
    14,229
    1,742
    Umm - ok

    Assuming if this post gets edited by an admin that I am correct in the following assumption.

    Assumption is that QFF staff browse threads and adjust flights in the event of cock ups by QFF.


    Counterpoint - if QF are doing that - then why arent they reviewing the AAdvantage thread and bringing people back to the fold?
     
  9. serfty

    Moderator

    Nov 16, 2004
    39,532
    7,964
    MEL
    Flight Map:
    View my flight map
    B'cuz, AA have to pay QF for AAdvantage Awards on QF metal.

    AFAIK, while QF might have to pay AA some level of compensation for AAdvantage members flying in Qantas flights; the redemption income outweighs any such payment.
     
  10. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    6,419
    8
    My thought is that the numbers of Australians ( QFFs target market I suggest ) that know AAdvantage exists and how to use effectively is fairly low and QFF is happy to take the hit on some people migrating there rather than bring the QFF scheme back into being a FF scheme with decent awards

    Dave
     
  11. jakeseven7

    jakeseven7 Active Member

    Sep 9, 2005
    566
    24
    I agree. And plus everyone is still flying QF anyway! Issue is with QFF not QF so to speak. I'm planning my AA plat in October, personally I would avoid AA (the airline) but I'm happy to be apart of any easy OW status grab!
     
  12. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
    17,419
    1,634
    Melbourne
    Flight Map:
    View my flight map
    I am not aware that there is any direct evidence of QFF staff doing this. Seems to me people just recognise that there is a risk in exposing too much information, and want to play it safe.
     
  13. thadocta

    thadocta Active Member

    Plenty of evidence that QF monitor these boards, officially as well as unofficially. Witness the results of Ozfest last year.

    Whilst they do not contribute (which is a shame, it would be good to have some direct involvement, both here and on FT) there have been enough instances where issues which have been raised (here and on FT) have been quickly addressed (mostly in terms of closing loopholes).

    Dave
     
  14. Dave Noble

    Dave Noble Senior Member

    Oct 10, 2005
    6,419
    8
    I also have had direct evidence that they do monitor these boards beyond that mentioned by Thadocta

    Dave
     
  15. oz_mark

    oz_mark Enthusiast

    Jun 30, 2002
    17,419
    1,634
    Melbourne
    Flight Map:
    View my flight map
    Not disputing that, but has there been any evidence that people have had entires reversed out of their accounts due to something they have said on this board?
     
  16. Standby

    Standby Active Member

    May 25, 2006
    616
    55
    I think this is a bit consiracy theory thing.
    I had a 2 errors with FF points over the last 2 years.
    The first was double points when a last minute flight change occurred at the airport...that turned out to be the way the system processed crediting the points..they found it got reversed .. bugger..although he flight i got chnaged to was upgraded a a checkin person to J and I somehow got the J points...again another staff error..this wasnt found;) .
    The second was points for a trip I didnt do..
    That turned out to be a stuff up by an airport staffer incorrectly putting
    my FF number in someone elses booking (same common name)..points again
    got credited then deducted...It turns out the rightful owner asked where they were and a search on his orig booking showed my FF number ...so it got pulled and he got his points...again bugger
    Most for these errors are just human...now if i didnt have to chase my points for hotel stays all the time I would be a lot happier..Is there any hotel chain that actually credits points correctly?
     
  17. JohnK

    JohnK Veteran Member

    Mar 22, 2005
    40,441
    8,809
    BNE, SYD and CNX
    Best Western!
     
  18. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    not in my experience
     
Loading...

Share This Page