[Flew] Cathay Pacific[; was] not impressed

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I agree there doesn't seem to be a middle ground with CX's herringbone seats.I travel J with mrsdrron and we both hated them.As well as the isolation I really didn't think the seat was comfortable.Also on our particular flight there were a lot of very tall pax so when everyone was asleep it was difficult to navigate down the aisle to get to loo(upstairs 747).
 
Those of you saying good things about the CX Y product clearly are either:-

- Once a year travellers
- Never flown any other airline
- Are under 5 foot tall
- Stupid

The Y seats are by far the worst seat in history, the quality control/pax experience person at CX needs to lose their job ASAP. What a horrible descion for what is a terrible seat. Put me on a 1970's Air India flight anyday over the cough CX has in the back.

On the plus side, Qantas Y bookings between HKG-AU would most certainly be up.
 
I like CX Y shell-seats but that's because I'm at the upper height of being comfortable, that is 6'5, any taller and I'm sure you will be disliking them as the internal recline, just doesn't go enough.

LOL , I typed 6'5 when that was wrong - I'm a shorty @ 5'5 ! (now I can't edit my error post).

Those of you saying good things about the CX Y product clearly are either:-

- Once a year travellers
- Never flown any other airline
- Are under 5 foot tall
- Stupid

Once a year traveller - Nope
Never flown any other airline - Nope
Are under 5 foot tall - Nope
Stupid - Nope

The scariest thing for me when travelling Y is the person in front of me reclining. With the shell seats, I sit without any fear. Also I'm short (see above) and hence the seats work well for me.
 
Those of you saying good things about the CX Y product clearly are either:-

- Once a year travellers
- Never flown any other airline
- Are under 5 foot tall
- Stupid
Why are we stupid?

Let me try it out before posting an opinion. By the way it cannot be worse than sittiing behind a chronic recliner in economy on most airlines....
 
Those of you saying good things about the CX Y product clearly are either:-

- Once a year travellers
- Never flown any other airline
- Are under 5 foot tall
- Stupid

I beg to differ. For an overnight flight I don't like them, but for a daytime flight i think they are good as you can work without someone reclining into you.
 
As a serial-Y-er over 6'5" I can tell you the most comfortable position is either with the seat fully reclined and your backside on the front of the chair, giving the perfect angle to make use of the full space under the seat infront.

The second most comfortable (if you can swing it) is one foot on each of the back of the armrests of the seat infront.

Yes, someone reclining into you is annoying - but it only impeeds on your table/tray space (which most airlines make the person infront put seats upright) and does not affect your body/personal space.

Once the new seats slide out, it essentially cuts the angle in which you can 'lay' on the seat and because of this, it cuts 100% of the usually available legroom for taller pax.
 
CX's implementation was too narrow, and too impersonal and many think a poor implementation. Although I liked it, and am 6' and fairly broad shouldered, we have all got to remember it is still business class not first.

Yeah, my view on the CX herringbone is similar. My journey was only about 4 hours, so not a SYD-HKG or similar long journey. Some of my thoughts:

- Arm Rests don't seem to be supported properly and both of mine were sagging.
- TV is a great size. Entertainment options good, although the interface is a bit clunky.
- Full recline seems to push it over 180 degrees. Felt I was sloping upwards rather than flat?
- They are skinny, but that isn't a real issue in the bigger picture. Some eating tasks can be affected, but it's easy to adapt.

I don't mind it, but would need an overnight journey to know for sure.
 
I've not flown in the J herringbone seats so can't comment. I agree they look narrow.
I have however had the recent displeasure of flying MEL-HKG-FCO return in the new shell Y seats and I think they are absolutely awful.

1 - I'm only 5'2"
2 - I'm a regular international flyer
3 - I dont have real issue with people reclining on other airlines eg QF Y.

My daughter and I dubbed them the CX "slump" seats as that is exactly what they go, just cause you to slump down when "reclined". My knees touched the back of the seat in front when "reclined" (note my height above!) and reclining (slumping) causes a big gap to appear between fixed head rest and top of seat as it moves down. This needs to be filled with something so that your head has something to rest against so I had to wedge a pillow in there. Even with a sleeping pill these were the most uncomfortable seats I think I have ever travelled in. The padding is also extra thin so you really feel the hard shell, your back has no support at all when in "slump" mode and the stupid airbag on the seat belt is uncomfortable and ridiculous (if we are going down I doubt an airbag is going to make much difference!).

Cheers
 
1. >60 cycles in the past 12 months, about 20 on CX.
2. About 30 on QF, the rest spread across OW partners except a couple of short hops on regional carriers.
3. 1.78m (I only use SI units ;)).
4. You are :p. Way to be tolerant of people who disagree with you.

Just finished the CX status run (Mini TR to come) and only scored one of the shell Y seats on a positioning flight. Have been in one previously on a medium haul flight.

They're not great - there are better Y seats, even on CX. I would say that they are otherwise very well featured, and the only real issue is your position on the recline. Sliding forward is not ideal, and would be even more difficult on long haul. They can certainly improve lumbar support in their current set up as well. But all Y seats have their limitations on long haul flights, and there's also quite a lot to be said for not having someone else recline into your space. That compensates substantially for the personal recline issues.

Even in CX Old regional J we had some shocking recliners - some who were fully reclined before we had even boarded, making getting seated organized very difficult (in J!); others who reclined the second the gear was off the tarmac. For both safety and comfort, I would have taken a hard shell seat in such circumstances.

If all flyers were reasonable and considerate, the shell seats would lose a major advantage - but since they're not, there's a pretty significant reason for liking them.
 
If all flyers were reasonable and considerate, the shell seats would lose a major advantage - but since they're not, there's a pretty significant reason for liking them.
In this type of situation it would be very hard to please everyone.

- The current seating in economy on most airlines is the chronic recliner ruins the flight for the person behind them if they are not a recliner or forcing them to recline.
- The new shell seats ensures that everyone has their own personal space but causes the chronic recliner various degrees of discomfort depending on who is telling the story.

Is there a compromise somewhere in the middle?

- What is worse? Being forced to sit behind a recliner on any length flight in normal economy seats or feeling discomfort in shell seats when trying to recline?

Personally if there are no issues sitting upright in the new shell seats in economy then that has to be a tremendous positive. Surely the airlines and seat manufacturers can work on fixing the recline position in the new shell seats and that way everyone can be happy in economy instead of the current situation favouring chronic recliners only. YMMV....
 
I just add my $2 worth.. im 183cm tall.. not a small guy.. +120kg. I travel extensively around Asia / US on CX / AA.. by myself..

CX J (Herringbone) - I think its very good for long haul. Yes it is a little skinny for my big shoulders, but certainly alot more comfortable than a Y seat.. Sleeping is fine for me. .I sleep on my side and dont generally move.. Always find the CX service in J impeccable..

CX Y (shell or not). Very uncomfortable.. Insufficient cushioning. Service is like efficient robots getting the job done ASAP.. Its not personal..

I look forward to the Y+ offering as we arent aloowed to use J on flights < 10hrs).
 
I've not flown in the J herringbone seats so can't comment. I agree they look narrow.
I have however had the recent displeasure of flying MEL-HKG-FCO return in the new shell Y seats and I think they are absolutely awful.

1 - I'm only 5'2"
2 - I'm a regular international flyer
3 - I dont have real issue with people reclining on other airlines eg QF Y.

My daughter and I dubbed them the CX "slump" seats as that is exactly what they go, just cause you to slump down when "reclined". My knees touched the back of the seat in front when "reclined" (note my height above!) and reclining (slumping) causes a big gap to appear between fixed head rest and top of seat as it moves down. This needs to be filled with something so that your head has something to rest against so I had to wedge a pillow in there. Even with a sleeping pill these were the most uncomfortable seats I think I have ever travelled in. The padding is also extra thin so you really feel the hard shell, your back has no support at all when in "slump" mode and the stupid airbag on the seat belt is uncomfortable and ridiculous (if we are going down I doubt an airbag is going to make much difference!).

Cheers

+1 (+1,000,000!) except replace 5'2" and change to 6'5":shock: and imagine how uncomfortable I was!

I will avoid CX Y at all costs. Their "old" style seats (for us on a 777) with hard upper, soft lower, were heaps more comfortable.

The shell seats would be passable (just) on a <4hr day flight. On a 6hr+ night flight, no way for me, ever again.
 
I just had a number of flights on CX: MEL-HKG on what seemed to be a newish 330 HKG-NRT on a 773 The 330's seemed much newer that the 773, but it had been a while since I had flown CX so wasn't sure what to expect...
 
i just had a number of flights on cx: Mel-hkg on what seemed to be a newish 330 hkg-nrt on a 773 the 330's seemed much newer that the 773, but it had been a while since i had flown cx so wasn't sure what to expect...


and what is the verdict????
 
hmm that's odd, it seemed to cut off half my post!

The A330 seemed to be a much newer aircraft. They featured the seats that recline into itself, ie the person behind you doesn't have to deal with a tilted seat. Whilst that's nice it didn't feel as comfortable. The entertainment system was much newer than the 773 also. The 773 flight was just a short haul flight so I understand why they used older planes for that. All that aside I felt the staff were helpful but the meals a bit ordinary. All in all a mixed bag!
 
I flew Cathay Pacific a couple of weeks ago in both First Class (JFK - HKG) in their new Suites and Biz (HKG - SYD) in the 'coffins'. FC was really disappointing - whilst the seat design and layout was great, my seat I discovered wasn't working properly until 2 hrs into the flight (after the 6 course lunch). I could recline electronically to flat position but after that it stopped working. For the rest of the flight whenever I needed to adjust seat position, I had to call the flight attendants to adjust the seat for me manually. This was a real nuisance and so disappointing!!! I complained to the inflight supervisor who offered me USD$250 in duty free vouchers and have contacted Customer Service. They have acknowledged my complaint but we'll see what compensation they provide.

Apart from this, I found the service has gone slightly downhill from when I flew FC with Cathay in the past. You no longer get an appetiser before take off and the service was a bit hit and miss - things like forgetting to serve me a napkin after laying the tablecloth, given a fork for ice cream and no hot towel after lunch....it's these little things that make a flight great and which you don't expect to find in FC. I also asked for a spare pair of PJ's for my Mum and they didn't even offer me this as they were short. The attendant did offer me an amenity kit for my Mum but it meant that I didn't get my own - I just got given a toothbrush/ socks. I didn't think they were that tight now but I guess everyone is watching their money!!

My business class flight was much better. Service was good if not a bit disorganised but it was very enjoyable. I am only 5"5 so the seats for me were very comfortable in all positions. I can imagine if one had broad shoulders you would feel very hemmed in. The only thing I missed was being able to look out the window as I was sitting in the middle. I believe on Virgin in their Upper Class you're allowed to have your seat in any position when landing which would've been great for me as I was still tired and sleepy.

On the whole, Cathay still provides a consistently high standard of service compared to alot of other airlines such as Qantas where your flight experience depends on what cabin crew you get.
 
On the whole, Cathay still provides a consistently high standard of service compared to alot of other airlines such as Qantas where your flight experience depends on what cabin crew you get.

I am sure that people have ordinary flights etc - others here and elsewhere seem to expect OTT everytime. Expectations and reality can be different due to a number fo reaosns.

But FWIIW - I have been flying back and forth to the UK since 2006 (about 3-4 times a year), as well as other flights to US and Asia - and in that time I have never had a flight for which the service was something to complain about and on the whole found the FAs attentive, friendly, helpful etc
 
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The only thing I missed was being able to look out the window as I was sitting in the middle
I travel CX regularly and its very difficult to look at the window in ANY J seat

On the whole, Cathay still provides a consistently high standard of service compared to alot of other airlines such as Qantas where your flight experience depends on what cabin crew you get
Totally agree - with QF its a hit or miss. I now get onboard QF expecting poor customer service. Anything above this is a bonus.
 
Totally agree - with QF its a hit or miss. I now get onboard QF expecting poor customer service. Anything above this is a bonus.


Same here. It really is a poor state of affair when you plonk down $5K or $7K or $10K for J Class fare on QF knowing there is a great chance the service you receive will be poor.
 
The CX WHY seats have a had rear cowling/cover that does not move.

The base of the seat itself actually moves forward with the attached back cushion being pulled forward where it attaches giving the impression of reclining.

Unfortunately this would push my knees closer to the back of the seat immediately in front.

Experience Cathay Pacific's New Cabin Classes

Economy Class Seat Guide

Serfty how do they compare with the QF 380 product? Same principle?

cheers
SPRUCE
 
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