[fare gone] Yangon to New York, London etc. R/T in Business under $850

[Danger]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Anyone selected the seats on the SQ flights yet?

Yes. I have been able to select mine (through the KrisFlyer call centre) on both of my A380 legs.

 

[Passport Premiere]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

You can bet that someone from SIA found it listed here,through a Google search, or otherwise and made the correction

When these pricing holes get airborne, they get plugged quick

Max Bennett
Passport Premiere

 

[Aussie_flyer]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Just means through the interchange system they have not received the charge, its possible its been finalised.

And possible it has not!

 

[Danger]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Day seven for me and the charge is still pending on my credit card.

Again, I have a booking confirmation (PNR), e-ticket number (beginning 629 which I believe is SilkAir) and an email confirmation saying, among other things "Thank you for booking on silkair.com. This is your booking confirmation which you can print and bring with you when you travel".

 

[Formal Hall]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

I booked two of these fares, for different routes, on different credit cards. The hold for the fare on my visa has been released, yet there is still a hold for the other fare on my amex. Should this give me some hope that the release of the hold on my visa is not a sign of an impending cancellation.

More importantly, I am travelling at the end of June. If the mistake fare is not honoured I would not be surprised and not fussed, but I do need to know soon, as flights for the period are getting more expensive. Surely these flights can be left as an impending charge for over a week and then cancelled with no notification?

 

[MEL_Traveller]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

I booked two of these fares, for different routes, on different credit cards. The hold for the fare on my visa has been released, yet there is still a hold for the other fare on my amex. Should this give me some hope that the release of the hold on my visa is not a sign of an impending cancellation.

More importantly, I am travelling at the end of June. If the mistake fare is not honoured I would not be surprised and not fussed, but I do need to know soon, as flights for the period are getting more expensive. Surely these flights can be left as an impending charge for over a week and then cancelled with no notification?

has the release of the hold transitioned into an actual charge on your statement? If not, then the release of the hold is simply a sign that the merchant has decided not to put in their transaction at this time. They are free to do so for whatever period they have (6 months is it?) Hold will automatically drop off after a set period (usually 10 days, but can vary depending on the bank).

The release of a hold may mean they are going to cancel it if they have no intention of processing it.

Ticket number and/or actual charge on your statement would be ideal.

 

[Danger]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

has the release of the hold transitioned into an actual charge on your statement? If not, then the release of the hold is simply a sign that the merchant has decided not to put in their transaction at this time. They are free to do so for whatever period they have (6 months is it?) Hold will automatically drop off after a set period (usually 10 days, but can vary depending on the bank).

The release of a hold may mean they are going to cancel it if they have no intention of processing it.

Ticket number and/or actual charge on your statement would be ideal.

In my case, the charge is still pending on my credit card (now eight days) but I do have an e-ticket number and formal confirmation email from MI.

 

[burmans]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

In my case, the charge is still pending on my credit card (now eight days) but I do have an e-ticket number and formal confirmation email from MI.

Non contact from the vendor is a good sign I think, if they there has been a mistake and are cancelling a transaction the law looks somewhat poorly on them not informing you they will do so, the fact that you have an e-ticket and a confirmation email without any sort of other contact means you have a reservation. Am not saying they can't cancel but your case strengthens every day, they should have contacted you by now if they are intending to not honour this reservation.

 

[Alanslegal]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Am not saying they can't cancel but your case strengthens every day, they should have contacted you by now if they are intending to not honour this reservation.

Not really, just read up the Korean Airlines mistake fares. It took over two months before the airline decided to pul the plug and without notice to the booked passengers.

 

[*A Flyer]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Good luck to all of you. This is the sort of fare I wish I could get on so I really hope you win.

 

[burmans]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Not really, just read up the Korean Airlines mistake fares. It took over two months before the airline decided to pul the plug and without notice to the booked passengers.

From your title would have thought you would have noted that I noted they could cancel and I used the word should rather than must. Absolutely I understand any airline can cancel for a fair for a number of reasons even up until the day you are about to fly but this was a PR disaster for Korean and most airlines these days would have learnt from it that they need to respond far quicker than that.

And Singapore Airlines are not Korean Air, Singapore Airlines have previously stated their policy is not to cancel tickets when a mistake is uncovered, no matter how big a mistake.

 

[Formal Hall]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

The hold has now been released on both my credit cards. It has been 12 days since booking with no communication from Silkair, which I guess is a good sign, but I am uncertain as of course they can say they haven't taken my money!

 

[travelislife]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Has anyone who booked been game to call SilkAir and ask about their reservation?

 

[docjames]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Has anyone who booked been game to call SilkAir and ask about their reservation?

Call for "seat selection" and see what happens?

 

[travelislife]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

The thing with seat selection is sometimes you are still able to do that just with a PNR and the ticket might not even be valid, just check the US Airways Dividend miles thread out for some of that. You would definitely be a lot happier if the money had actually come off your card.

 

[Danger]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

The hold has now been released on both my credit cards. It has been 12 days since booking with no communication from Silkair, which I guess is a good sign, but I am uncertain as of course they can say they haven't taken my money!

The hold appears to have been released on my card and my parents' also. However, we both still have a pending charge (ie. in the background) of a much smaller amount than the cost of the airfare. In my case the background amount is about $30.

Has anyone who booked been game to call SilkAir and ask about their reservation?

Call for "seat selection" and see what happens?

My parents and I have contacted SQ (two separate phone calls) and have all selected our seats on each of the four flights. In the case of the SQ sectors, the seats are showing as occupied on EF.

The thing with seat selection is sometimes you are still able to do that just with a PNR and the ticket might not even be valid, just check the US Airways Dividend miles thread out for some of that. You would definitely be a lot happier if the money had actually come off your card.

Agreed. But how long is too long for an airline to contact you and say 'we're not honouring your ticket'? It's also been 12 days for my parents and I. In the case of Korean Airlines and their mistake fare reports say it took them two months after confirmation before contacting the passengers. Extremely poor form.

When is a "confirmed" ticket, by virtue of confirmation emails from the airline with e-ticket numbers and language such as "this is confirmation of your booking", not actually confirmation?

 

[MEL_Traveller]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

The hold appears to have been released on my card and my parents' also. However, we both still have a pending charge (ie. in the background) of a much smaller amount than the cost of the airfare. In my case the background amount is about $30.

My parents and I have contacted SQ (two separate phone calls) and have all selected our seats on each of the four flights. In the case of the SQ sectors, the seats are showing as occupied on EF.


Agreed. But how long is too long for an airline to contact you and say 'we're not honouring your ticket'? It's also been 12 days for my parents and I. In the case of Korean Airlines and their mistake fare reports say it took them two months after confirmation before contacting the passengers. Extremely poor form.

When is a "confirmed" ticket, by virtue of confirmation emails from the airline with e-ticket numbers and language such as "this is confirmation of your booking", not actually confirmation?

So is there a ticket number against the booking?

The trouble is that even though the airline has sent you confirmation etc etc the airline is not doing this manually. It is completely automated. So they have a slight 'get out' in that sense.

The longer they leave it however the more potential liability they accrue. For example, if you were to book connecting flights and hotels (non refundable) then you might have a case for compensation.

At the end of the day - it is a bit of a mixed bag. you know the fare is a mistake fare, but they haven't contacted you. if you really wanted to you could raise the issue directly with the airline. If they wrote you and still confirmed it was ok after this then you'd be in a much better position.

 

[Danger]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

So is there a ticket number against the booking?

Yes. I have an e-ticket number (as do my parents) issued on 629 (MI) stock.

The trouble is that even though the airline has sent you confirmation etc etc the airline is not doing this manually. It is completely automated. So they have a slight 'get out' in that sense.

The longer they leave it however the more potential liability they accrue. For example, if you were to book connecting flights and hotels (non refundable) then you might have a case for compensation.

At the end of the day - it is a bit of a mixed bag. you know the fare is a mistake fare, but they haven't contacted you. if you really wanted to you could raise the issue directly with the airline. If they wrote you and still confirmed it was ok after this then you'd be in a much better position.

This is why I query what the heck "confirmed" means - confirmed on the SQ website, confirmed on the email, confirmed in my KrisFlyer account. When is "confirmed" not confirmed at all? At what point can a consumer - in any case, not just in circumstances of a potential mistake fare - know they have a seat?

 

[MEL_Traveller]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

Yes. I have an e-ticket number (as do my parents) issued on 629 (MI) stock.



This is why I query what the heck "confirmed" means - confirmed on the SQ website, confirmed on the email, confirmed in my KrisFlyer account. When is "confirmed" not confirmed at all? At what point can a consumer - in any case, not just in circumstances of a potential mistake fare - know they have a seat?

It really does in part come down to the contract, and the circumstances behind the contract. If you paid the regular price (or close to it, or even allowed for 50% off special sale fares etc etc) then you could expect the confirmed and the ticket number to be all you need. It is evidence of the contract.

However - when you have taken advantage of something which is clearly a mistake, then you are on less certain ground, and the remedies available to you might be reduced.

 

[Alanslegal]

Re: [fare gone] Yangon to New York, London etc. R/T in C < $800

So is there a ticket number against the booking?

When I rang SQ for seat selection, they confirmed there was a ticket number against the booking.

Anyway, I am just hoping everyone here 'lays low' for the time being and quietly let things the way they are and let it run its course ...... no news can be good news


Ps. Whoever booked, please don't call MI/SQ to confirm if these fares are valid, the less investigation that are done, the more better our chances are.