Dear ExpertFlyer Subscriber:
As part of our policy to continually improve the ExpertFlyer experience, we are proud to announce several new additions to ExpertFlyer. These additions expand and improve upon the service offering to enhance the value of your subscription.
Specifically, the following improvements and additions have been made:
- The introduction of new service feature: Awards & Upgrades. This allows direct access to available award and upgrade inventory without having to know or remember specific inventory codes. This also allows us to facilitate additional award and upgrade inventory from more varied sources in the future. Keep in mind the data is not different; it is just a different way of accessing and presenting the information. Both hidden and non-hidden award and upgrade inventory for available airlines are viewable through this feature. The full list of airlines that we have Award or Upgrade availability for can be found here.
- To help make this new feature speedier for you, you can set an optional default airline to search for awards and upgrades. Go to My Account, click on the Preferences tab and enter your preferred airline code in the first box. These will then be used as default fill-ins every time you do a search in Awards & Upgrades and Flight Availability. Additionally, you can add two more airlines codes that will be use only for Flight Availability searches.
- Inside of this new Awards & Upgrade search feature we have added the ability to search for three (3) classes of any type paid-for revenues you want using the new Other Fare Class feature.
- For the existing Flight Availability search feature, searching for hidden award and upgrade classes will no longer be available. For this, please use the new Awards & Upgrade search feature. However, non-hidden award and upgrade classes will still be available through the Flight Availability search in addition to the new Award & Upgrade search.
- For the Flight Availability search feature we have improved upon the inventory class filter. You can specify the classes you want to search for in a free form manner with up to nine (9) non-hidden classes. "FJYBKVS", "F J Y B K V S" and others are all acceptable input.
- If our Premium subscribers have any existing Flight Availability Saved Queries, they will be automatically converted to new Awards & Upgrades Saved Queries if they contain any airline/class combinations (i.e. AA C inventory) that will only be viewable in Awards & Upgrades search.
- We have added on new feature to the Flight Availability search. At the bottom of the results screen for these searches you will now see a link Get More Results which will automatically get more results in time for your search if they exist. This eliminates the need to modify your search by increasing the departure time and repeating the search to see more flights. In effect, you can see the flights for the entire day that match your search criteria without having to modify the original search criteria.
- We have improved the calendar function used for to help you input a date. We think you will find it faster and more user friendly.
- We have also updated the User Guide to explain these new features. Look for it in the FAQ/Help section of the website.
- Last but not least, we have also started an ExpertFlyer Blog. We'll use this blog as a forum to openly communicate with our fellow travelers about were making ExpertFlyer a better product and let you know what we're up to as a company. It can be found at ExpertFlyer Blog
We are confident you will find these features to be a positive benefit to your ExpertFlyer experience. We are continually looking for ways to improve ExpertFlyer and look forward to your comments and suggestions.
As always, we appreciate the support you have given us over the years and thank you for your loyalty.
Sincerely,
The ExpertFlyer Team