Economy x

[Kazb61]

We have always booked and paid for economy x seats when traveling domestic with virgin Australia . Today when I went to check in online for or flight Melbourne to Perth on Thursday , I realised that our paid for economy x seats were now ordinary economy ( no extra leg room) ! It was a fluke that I noticed this , and after a couple of long phone calls with customer service , it was confirmed that yes those rows were now plain economy . We managed to get our seats changed to extra leg room , but what I’m wondering is why weren’t we informed ? We wouldn’t have known until boarding when it would probably have been too late to do anything! My 6foot5 husband would have had a very unpleasant 4 hour flight . Has this happened to anyone else ?

 

[AIRwin]

Were you originally in row 5? The aircraft may have swapped to the new config with only rows 3 and 4 being EconomyX...

 

[MEL_Traveller]

Indeed. As Airwin says, better to stick to either rows 3, 4 or one of the exits if you want more legroom. Avoid row 5.

Check any bookings you currently have to move to the appropriate rows.

 

[Kazb61]

Were you originally in row 5? The aircraft may have swapped to the new config with only rows 3 and 4 being EconomyX...

Correct , and if the seat next to mine hadn’t been vacant , I wouldn’t have picked up on that

 

[Kazb61]

Indeed. As Airwin says, better to stick to either rows 3, 4 or one of the exits if you want more legroom. Avoid row 5.

Check any bookings you currently have to move to the appropriate rows.

Now I know , will do that . Our normal row preference is 3 or 4 but they weren’t available when I booked . If they arnt next time will def opt for exit row .

 

[Warks]

One of the best benefits of VA WP status is Economy X on every flight (where available).

 

[clifford]

One of the best benefits of VA WP status is Economy X on every flight (where available).

Yes Indeed. I flew MEL-ADL today and did a fly forward, so I was lucky to secure 4C, when I had 3A on the original flight. As it was a new config there's really no difference between rows 3 and 4 now. The whole thing is being devalued,

 

[fkcn]

On the flip side, I booked a Row 5 seat for a flight last week, listed as standard, but turned out to still be X with extra legroom. So might be worth a punt for those without Plat and not wanting to pay for 3/4.