Earth to Altitudes Product Switch | Australian Frequent Flyer
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Earth to Altitudes Product Switch

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gizzard

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Feb 2, 2006
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689
With my growing disillusionment with QF I decided that I wanted to switch from the Earth Black to Altitude. After a couple of attempts to get through on the Westpac Customer Service line I found the wait times too long. However, a visit to a branch made it very simple to initiate the product switch. The rep in the branch simply made a phone call to verify such a switch was possible and all was done.

I now have to wait for the letter of confirmation, pick up the new cards and switch the couple of direct debits that I still have.
A switch of products to go with a switch of airlines.

Although I wouldn't in any way recommend using the points earned to buy gift vouchers they can be used as an interesting comparison.

For example, to obtain a Myer $100 gift voucher you would need 15,100 points through the QF store. The Earth Amex earns 1.5 points per $ for domestic spending. Therefore you must spend $10,067 for enough points.
With the Altitude Black you earn 3 points per $ for similar spending and require 18,200 points through Altitude Rewards for a $100 Myer voucher. The required spending is $6,067. That's $4000 less required spending.

I used to be with Altitude but changed to Earth a few years ago. For me, the time has come to change back.
 

N860CR

AFF Supporter
Joined
Nov 30, 2004
Messages
3,315
My swap was very painful (like most things at Westpac these days), but it's worth it now I've swapped over.

Was your earth limit above $18k?
 

cove

AFF Supporter
Joined
Feb 15, 2008
Messages
11,358
Yes they put me on hold for 20 minutes to give them time to tell me how important my call was. Thank goodness I could go hands free and actually use the hold time for something else.
Yes the black earth limit was about 4 times your number N860CR and the black altitude limit is about 5 times your number. I do use credit cards a bit more than most.
 

AdMEL

AFF Supporter
Joined
Feb 14, 2010
Messages
2,007
With my growing disillusionment with QF I decided that I wanted to switch from the Earth Black to Altitude. After a couple of attempts to get through on the Westpac Customer Service line I found the wait times too long. However, a visit to a branch made it very simple to initiate the product switch. The rep in the branch simply made a phone call to verify such a switch was possible and all was done.

I now have to wait for the letter of confirmation, pick up the new cards and switch the couple of direct debits that I still have.
A switch of products to go with a switch of airlines.

Although I wouldn't in any way recommend using the points earned to buy gift vouchers they can be used as an interesting comparison.

For example, to obtain a Myer $100 gift voucher you would need 15,100 points through the QF store. The Earth Amex earns 1.5 points per $ for domestic spending. Therefore you must spend $10,067 for enough points.
With the Altitude Black you earn 3 points per $ for similar spending and require 18,200 points through Altitude Rewards for a $100 Myer voucher. The required spending is $6,067. That's $4000 less required spending.

I used to be with Altitude but changed to Earth a few years ago. For me, the time has come to change back.
My swap was very painful (like most things at Westpac these days), but it's worth it now I've swapped over.

Was your earth limit above $18k?
You can switch cards via internet banking, provided your existing card has the minimum credit limit required for the card you are switching to, which is $15k for Black.

See:

Altitude Black | Westpac

Earth Black | Westpac


Switch only takes a minute or two.
 

cove

AFF Supporter
Joined
Feb 15, 2008
Messages
11,358
Thanks for your post AdMEL.
Westpac call centre is a call to waiting a while.
 

N860CR

AFF Supporter
Joined
Nov 30, 2004
Messages
3,315
Yes they put me on hold for 20 minutes to give them time to tell me how important my call was. Thank goodness I could go hands free and actually use the hold time for something else.
Yes the black earth limit was about 4 times your number N860CR and the black altitude limit is about 5 times your number. I do use credit cards a bit more than most.
Good to know. I'm not even 100% sure what my limit is without looking it up. Glad you've got my back ;)
 

Mumfreqflyer

AFF Supporter
Joined
Jun 24, 2012
Messages
293
I have just applied with the Earth Black as I really wasn't sure which one to choose.

I do maybe one trip in Qantas per year but would prefer to fly CX Per to Lax once a year/every 2 years flying in a business class for the 4 of us...

Silly question...but am I better having the Altitude crediting to Asia miles or earth to Qantas then I can also book cx flights through QFF?
 

cove

AFF Supporter
Joined
Feb 15, 2008
Messages
11,358
Actually we go PER-SIN-LAX using points off Black altitude on SQ and it is really good.
The other way is to go is a long cut PER-SIN-LHR on SQ then AA points LHR-LAX if you want to do a Round The World.
 

Mumfreqflyer

AFF Supporter
Joined
Jun 24, 2012
Messages
293
Cove, how many points is sq business perth - sin - lax?

Do they transfer as full points or only half?
 

gizzard

Active Member
Joined
Feb 2, 2006
Messages
689
My swap was very painful (like most things at Westpac these days), but it's worth it now I've swapped over.
Mine, too, looked like being painful for a while. The rep wanted me to complete a new application for the Altitude card and then just cut up the Earth when it was approved. After a bit of convincing by me that I thought that a product switch should be possible he picked up the phone, got it verified and it was all done fairly quickly. It did take a bit of persuasion on my part that he should try and do the easiest thing for me, the customer, which wasn't to go through another application and approval process.
 

cove

AFF Supporter
Joined
Feb 15, 2008
Messages
11,358
PER-SIN-LAX in J Saver is 170,000 on line
PER-SIN-LHR in J Saver is 144,500 on line
Westpac Altitude points halve when they transfer from the warehouse.
Standard points are 221,000 to LHR and LAX 272,000 on line for J.
 
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