eosphoros
Member
- Joined
- Jul 5, 2011
- Posts
- 293
I have just had a look at an online booking coming up for travel to and from BKK and on one of the segments (BKK-HKG) it appears my flight has been cancelled and I have been put on an earlier service. I received no notice of this change by email.
The result of this change was also that the new service has no PE cabin, forcing me into Y. I have never found myself in this situation before (nor have I not been emailed when such drastic changes occur). Indeed, the last time there was an equipment change (with QF) I was upgraded from PE to J. For those who have been through similar situations before, what recourse do I have against CX for making this change (that was not put to me)?
The result of this change was also that the new service has no PE cabin, forcing me into Y. I have never found myself in this situation before (nor have I not been emailed when such drastic changes occur). Indeed, the last time there was an equipment change (with QF) I was upgraded from PE to J. For those who have been through similar situations before, what recourse do I have against CX for making this change (that was not put to me)?