Double Status Credits (book by 5/2/18, fly 12/2/18 to 20/1/19)

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im having a weird status credit transaction, travelled from MEL-BNE-CHC-BNE-MEL and only got double credit for one leg, the remaining 3 legs only 50% with the below description.. anyone experience the same thing ?

LET QANTAS REWARD YOU BONUS STATUS CREDITS 27-MAY-2018
DOUBLE STATUS CREDITS PROMOTION 27-MAY-2018
LET QANTAS REWARD YOU BONUS STATUS CREDITS 26-MAY-2018
LET QANTAS REWARD YOU BONUS STATUS CREDITS 25-MAY-2018
 
I've had 5 flights bought during the DSC period, not GVs, and not a single DSC has been credited yet.

First one was 10th April so the 8 weeks expires this Tuesday but I'll not be very happy if I have to chase every one of the 8 flights ( 3 to come ) purchased during the DSC period. It'll be a total of 480 SC so clearly a significant amount to be sure of getting.

To add a data point, these flights are all through the work travel agent - which we're forced to use as the flights are Salary sacrifice. I've never had anything take longer than 3 days to credit in previous years via this same method.
 
To add a data point, these flights are all through the work travel agent - which we're forced to use as the flights are Salary sacrifice. I've never had anything take longer than 3 days to credit in previous years via this same method.

Hey Borisdog - but off topic here but what do you mean ‘salary sacrifice’? Are these work or personal trips?
 
I've had 5 flights bought during the DSC period, not GVs, and not a single DSC has been credited yet.

First one was 10th April so the 8 weeks expires this Tuesday but I'll not be very happy if I have to chase every one of the 8 flights ( 3 to come ) purchased during the DSC period. It'll be a total of 480 SC so clearly a significant amount to be sure of getting.

To add a data point, these flights are all through the work travel agent - which we're forced to use as the flights are Salary sacrifice. I've never had anything take longer than 3 days to credit in previous years via this same method.
Isn't it interesting waiting 8 weeks when the T&Cs say may take up to 6 weeks.
 
Hey Borisdog - but off topic here but what do you mean ‘salary sacrifice’? Are these work or personal trips?
I have to ask the same question. What is this 'salary sacrifice' flights I have never heard of that type of arrangement for salary sacrifice.
 
I've had 5 flights bought during the DSC period, not GVs, and not a single DSC has been credited yet.

First one was 10th April so the 8 weeks expires this Tuesday but I'll not be very happy if I have to chase every one of the 8 flights ( 3 to come ) purchased during the DSC period. It'll be a total of 480 SC so clearly a significant amount to be sure of getting.

To add a data point, these flights are all through the work travel agent - which we're forced to use as the flights are Salary sacrifice. I've never had anything take longer than 3 days to credit in previous years via this same method.
I would strongly recommend chasing all of the five flights at the same time. The fact they haven't credited any DSC's suggests something very wrong. Get a receipt for the call, note time and date. They may not be able to sort the more recent flights but it'll save discussion when you call back again. It might even suffice to shake them all loose without any further input from you.
 
I've had 5 flights bought during the DSC period, not GVs, and not a single DSC has been credited yet.

Stating the obvious I guess, but are you confident you did in fact register during the registration period and if so, could there be the dreaded GMT error at play here?
 
Stating the obvious I guess, but are you confident you did in fact register during the registration period and if so, could there be the dreaded GMT error at play here?
Good point. If you received a confirmation email saying you are registered then your registered If you did not then you are not registered for DSCs. As to the GMT time glitch it is real. I went through that exact problem and had to wait for the full 6 weeks before they would do it manually which stopped me getting over the line for WP and missing out on the F lounge experience in Sydney for the first time. Now all good.
 
im having a weird status credit transaction, travelled from MEL-BNE-CHC-BNE-MEL and only got double credit for one leg, the remaining 3 legs only 50% with the below description.. anyone experience the same thing ?

LET QANTAS REWARD YOU BONUS STATUS CREDITS 27-MAY-2018
DOUBLE STATUS CREDITS PROMOTION 27-MAY-2018
LET QANTAS REWARD YOU BONUS STATUS CREDITS 26-MAY-2018
LET QANTAS REWARD YOU BONUS STATUS CREDITS 25-MAY-2018

Had you been offered and register a 50% Status Credit promo?
 
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OK - To answer some of the questions raised by replies to my last post

  • Yes - I am confident I've registered, I rang 3 weeks ago chasing up the first lot. Guy on the WP line said - I can see you've registered, you need to wait the 6-8 weeks and ring back then. There is a long story with regards my registration, short version - First attempt at registration didn't get confirmatory email but booked flights anyway - rang desk to tell them and they put a note on my file. That worried me so I cancelled all the flights, re-registered, got the confirmation and rebooked the flights.
  • Salary sacrifice flights are flights to go to work, but I have to pay for them myself. ie Work don't reimburse me. Just like a lot of you people drive to work at your own cost I happen to fly there at my cost. There is an agreement somehow with ATO that I , and many others, can buy our airfares pre-tax via salary sacrifice.
 
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OK - To answer some of the questions raised by replies to my last post

  • Yes - I am confident I've registered, I rang 3 weeks ago chasing up the first lot. Guy on the WP line said - I can see you've registered, you need to wait the 6-8 weeks and ring back then. There is a long story with regards my registration, short version - First attempt at registration didn't get confirmatory email but booked flights anyway - rang desk to tell them and they put a note on my file. That worried me so I cancelled all the flights, re-registered, got the confirmation and rebooked the flights.
  • Salary sacrifice flights are flights to go to work, but I have to pay for them myself. ie Work don't reimburse me. Just like a lot of you people drive to work at your own cost I happen to fly there at my cost. There is an agreement somehow with ATO that I , and many others, can buy our airfares pre-tax via salary sacrifice.
Sounds as though "Work" is running scared of FBT! Haven't come across this arrangement before. Interesting.
 
Sounds as though "Work" is running scared of FBT! Haven't come across this arrangement before. Interesting.

Yeah - I'm not sure. I work for a mining company and it's very common in the industry across a variety of companies. Another thing that is salary sacrificed commonly is Long term Airport Parking for FIFO workers.

A calculated value of some sort of my Salary Sacrifice stuff definitely ends up on my Group Certificate.

I don't look a gift horse in the mouth with regards a 40% discount in airfares though.
 
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Haven't come across this arrangement before. Interesting.

I haven't heard of SS for airfares, but certainly other aviation related expenditure I've heard of. Lounge membership for example can be salary sacrificed by the Qld public service.
 
First attempt at registration didn't get confirmatory email but booked flights anyway - rang desk to tell them and they put a note on my file. That worried me so I cancelled all the flights, re-registered, got the confirmation and rebooked the flights.

OK thanks. It sounds like neither registration or GMT would therefore be the reason, however it is an interesting coincidence that there was initial concerns over registration. As a data point for you, all of my flights so far have gained the bonus SCs within days of the normal issue. None of them were GVs and so far, none of them have been changed, but I do still have a couple that have been changed outside the booking window, still to fly. Hopefully they'll credit without issue, but given this thread, I'm not confident.
 
I haven't heard of SS for airfares, but certainly other aviation related expenditure I've heard of. Lounge membership for example can be salary sacrificed by the Qld public service.

FYI to all

An FBT exemption for FIFO travel costs is available (in section 47(7) of the FBT Act) only where the employer is the provider of the benefit and incurs the expense directly. Historically, there has been difficulty in arguing that the salary packaging FIFO travel arrangements administered by some salary packaging providers meets this criteria as the employee would incur the expense directly.
 
FBT is not salary sacrifice. I think Borisdog was referring to the pure and simple SS arrangements and not FBT. The salary sacrifice abiltiy would hinge on point of hire I'd suspect and possibly be linked to a remote area allowance/clause..
 
FBT is not salary sacrifice. I think Borisdog was referring to the pure and simple SS arrangements and not FBT. The salary sacrifice abiltiy would hinge on point of hire I'd suspect and possibly be linked to a remote area allowance/clause..
My extract above is a cut and paste from an auditing company KPMG compliments from Mr Google (Salary sacrificing FIFO travel costs KPMG AU) I am not a tax expert. Just putting it out there as I did not understand it also
 
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