M
Martin Hughes
Guest
Recently bought return flight with Qantas, found that I had my status downgraded mid-journey (despite tickets being bought together under a higher grading) and was asked to pay extra for luggage (or otherwise reduce it) for my return home. No warning of any type (who memorises their renewal date), and surely the conditions of purchase should not change subsequent to ticket purchase!
Tried emailing Qantas and (as usual with complaints) got an automated message saying they would reply within 15 days. As usual (there is often some sort of major problem) the time passed and I have never heard again. Time to try another airline - cannot consider travelling with an airline that does such arbitrary things! :shock:
Tried emailing Qantas and (as usual with complaints) got an automated message saying they would reply within 15 days. As usual (there is often some sort of major problem) the time passed and I have never heard again. Time to try another airline - cannot consider travelling with an airline that does such arbitrary things! :shock: