Does WP guest for Qantas F lounge need to be on same flight?

[juddles]

...... what was told to me by QF .....!

I fear I will fall into that group of "everyone" that you think are arguing with you, but I have to express something here - IMHO I view what you were told as being said to you just by one QF employee on one particular day - it was not "told to you by QF". Do you understand the difference? There was no formal ruling made that can back up someone trying to gain access in the future - it is just anecdotal evidence if someone ever tried to use it in the future in some argument at a lounge door.

 

[durbrain]

The simplest explanation why QF WP can only guest a PAX flying on the same flight is that QF cannot invoice another airline for the lounge entry. Whilst in the case of a OWE flying QF or another OW airline and entering with a guest, both entries will be invoiced to the OWE "home" program. So there is an incentive for QF to limit guest access because they cannot recover the money from another airline.

How's the different from a BA passenger using a CX lounge and guesting in a QF passenger? CX would charge BA and QF presumably?

If a QF member guests in a CX passenger, then why can't they charge CX for the guest access?

 

[defurax]

If a QF member guests in a CX passenger, then why can't they charge CX for the guest access?

Presumably because the CX passenger has no status at all and CX is not interested on spending money on such people...

 

[Abdul_A350]

If Qantas really intended that you could enter (say) the first lounge using either your status as QF Platinum *or* your status as OWE (with the former automatically implying the latter) and that they are entirely equivalent, then it would make no logical sense for them to impose a restriction vis-a-vis the guest's flight, as it would never be binding.

That being said, I think they have just been lazy or tried to save space, and that the "must be travelling with the member" was intended to apply to flights other than QF metal in the conditions for Platinum.

Platinum Frequent Flyer	Next onward flight must be on a Qantas^, Emirates^, Jetstar Airlines+ or oneworld operated and marketed flight. # One guest allowed and must be travelling with the member on the same flight.

Emerald	Next onward flight that day must be on a oneworld operated and marketed flight.# One guest allowed and must be travelling on a oneworld operated and marketed flight.#

 

[durbrain]

I fear I will fall into that group of "everyone" that you think are arguing with you, but I have to express something here - IMHO I view what you were told as being said to you just by one QF employee on one particular day - it was not "told to you by QF". Do you understand the difference? There was no formal ruling made that can back up someone trying to gain access in the future - it is just anecdotal evidence if someone ever tried to use it in the future in some argument at a lounge door.

I understand that. But what else do ppl expect? They initially said they would get back to me, then rang back two weeks later.

How else would one be expected to get 'the truth'? Asking the lounge gate? "Oh that's just one gate agent - he's wrong". The answer given to me is consistent with a strict interpretation of the rules. That's the best I can do.

 

[durbrain]

If Qantas really intended that you could enter (say) the first lounge using either your status as QF Platinum *or* your status as OWE (with the former automatically implying the latter) and that they are entirely equivalent, then it would make no logical sense for them to impose a restriction vis-a-vis the guest's flight, as it would never be binding.

No, as I have explained, you don't always have both QF and OW status. There are situations in which you can enter as just QF WP but not OWE. In these situations, QF would obviously not want to admit ferals from other airlines! The same flight restriction applies in that situation.

 

[durbrain]

Presumably because the CX passenger has no status at all and CX is not interested on spending money on such people...

I don't get your point. If I want to enter a CX lounge as QF with a BA guest - who gets billed? Just QF? Or QF and BA? In either case why would either QF or BA want to pay for a 'no status at all BA passenger'? That's the rules that they abide to when signing up to OW! At some point they have to pay for no status guests!

 

[serfty]

You had your answer by post 11. Nothing in relation to this aspect of the rules Qantas have published on their website has changed.

Believe what you will, you have made up your own mind contrary to informed comment.

As long as you continue to post what has been experienced and generally percieved to be inaccurate information, members on this website will continue to refute it.

 

[defurax]

In either case why would either QF or BA want to pay for a 'no status at all BA passenger'?

Exactly, that's why QF make sure it doesn't happen in their own lounge. But if I guest a BA PAX in the CX lounge as a QF WP flying QF, then QF has to pay, they can't avoid it in this case. Basically what everyone has been saying here, QF can do whatever they want with their own elites in their own lounges.

 

[serfty]

I don't get your point. If I want to enter a CX lounge as QF with a BA guest - who gets billed? Just QF? Or QF and BA? In either case why would either QF or BA want to pay for a 'no status at all BA passenger'? That's the rules that they abide to when signing up to OW! At some point they have to pay for no status guests!

The answer is the cost for the guest is billed to the same airline that the cost of the member is billed.

In rhat case QF.

 

[durbrain]

You had your answer by post 11. Nothing in relation to this aspect of the rules Qantas have published on their website has changed.

Believe what you will, you have made up your own mind contrary to informed comment.

As long as you continue to post what has been experienced and generally percieved to be inaccurate information, members on this website will continue to refute it.

Happy to be refuted with evidence. I have backed up what QF has told me with references to QF and OW rules. Others could do the same...

 

[durbrain]

The answer is the cost for the guest is billed to the same airline that the cost of the member is billed.

In rhat case QF.

Ok, so why would QF want to pay for a no status BA guest? They don't. But they have to. Because it's part of the OW agreement.

 

[serfty]

Happy to be refuted with evidence. I have backed up what QF has told me with references to QF and OW rules. Others could do the same...

See post #6 ...

 

[Abdul_A350]

No, as I have explained, you don't always have both QF and OW status. There are situations in which you can enter as just QF WP but not OWE. In these situations, QF would obviously not want to admit ferals from other airlines! The same flight restriction applies in that situation.

In what situation could you possibly be a QF Platinum and NOT have OWE status?

Your interpretation of how the rules are treated is equivalent to "If you are QF Platinum then the guest must be flying with you, unless you are a OWE in which case they do not."

 

[durbrain]

Exactly, that's why QF make sure it doesn't happen in their own lounge. But if I guest a BA PAX in the CX lounge as a QF WP flying QF, then QF has to pay, they can't avoid it in this case. Basically what everyone has been saying here, QF can do whatever they want with their own elites in their own lounges.

Not according to OW rules. Nothing on the OW website says that OW members can exclude their own members from OW rules. Nothing on the OW website says that OW airlines are allowed to refuse acknowledgement of OW status of their own members. The website clearly says that a OW member flying on ANY OW airline has entitlements at ANY OW lounge.

And if you all believe there is an 'unwritten rule' that goes to the above, why the need to list all the explicit exclusions on the OW website? All those exclusions redundant? And if they are redundant and they're just there to reinforce the point - why is it that all other exceptions are listed including some of QF's own (e.g. QF Gold cannot use Domestic Business lounge). They went to all that effort to outline all exceptions except this one?? Yeah right...

 

[esseeeayeenn]

To me it seems that there is an apparent contradiction which can be resolved with further clarification.
So while the rules may not actually be in contradiction they certainly are capable of generating some confusion.
Leaving that aside, it does seem odd that PAX with OWE status are subject to more onereous criteria then PAX with WP status.
I have had business meetings in Singapore which were also attended by colleagues from our Sydney, Melbourne and Brisbane offices.
I would have liked to have been able to guest one into the QF lounge.
Especially as it seems I could have used another OW lounge and guested them there!

 

[serfty]

Ok, so why would QF want to pay for a no status BA guest? They don't. But they have to. Because it's part of the OW agreement.

This is true ... they have to.

Note that if you were flying First class on JL and using that "class of srrvice" to access the CX lounge whilst geuesting a BA pax, it would be JL footing the bill for both of you.

 

[durbrain]

In what situation could you possibly be a QF Platinum and NOT have OWE status?

Your interpretation of how the rules are treated is equivalent to "If you are QF Platinum then the guest must be flying with you, unless you are a OWE in which case they do not."

Oh my god...for the 8th time...

QF WP travelling on non-OW QF codeshare has QF status but NOT OW status! QF WP on Jetstar has QF WP but NOT OWE! QF status does not automatically entitle you to OW status! You must be travelling on a OW marketed and operated flight!

 

[defurax]

I have had business meetings in Singapore which were also attended by colleagues from our Sydney, Melbourne and Brisbane offices.
I would have liked to have been able to guest one into the QF lounge.
Especially as it seems I could have used another OW lounge and guested them there!

Absolutely, you could have guested one in the BA lounge. As I mentioned earlier, I guested BA PAX a few time in the CX lounges in HKG, but couldn't guest them in the QF lounge.

 

[durbrain]

See post #6 ...

Post #6 is an anecdote. I have already acknowledged that there is no guarantee that any individual lounge agent will automatically accept what is said. Gate agents have been wrong as have FF team as have numerous others.

I am stating what was told to me, outlining how it is entirely consistent with what is stated on QF and OW websites. It is others that are making assumptions (mainly "OW status does not apply when a OW member flies on their own airline") that I am asking for supporting evidence.