Disgraceful DYKWIA behaviour

[anat0l]

It would only have taken one person in the line to retort "so am I", when he claimed PWP status.

That wouldn't really work - that retort actually adds nothing to the argument of either the annoyed people in line or the P1 pushing in front. That is, from his point of view, his argument would be either (not necessarily verbalised):

• I don't care
• Why aren't you up here demanding the same
• So what

Nothing except for authority would force this man aside. He would just remain there until he was dealt with, ultimately slowing down the entire boarding process, and those at the back of the line who didn't see what was going on wouldn't know better - no one's going to believe that the boarding process was slowed because of one indubitably obstinate person.

Not to mention of course there'd be a huge rah-rah about this man withdrawing his business (tens or hundreds of thousands of dollars etc. etc. etc.).

It's a damn shame that rudeness gets rewarded more than people who do the right thing, but I think the FA only acquiesced because they had a prerogative to get the aircraft out on time, and having something like this slowing the boarding process down would not be an excuse in the books of those monitoring the on-time departure records.

 

[medhead]

The retort supports the authority telling him to get to the back.


Sent from the Throne

 

[anat0l]

The retort supports the authority telling him to get to the back.

Implicitly that may be the reason, but the simple retort on its own relies on this realisation. I'd be hard pressed to believe that the man who pushed in would come around to realise this.

Given that the man ignored the directive to move to the premium boarding line and shoved the BP at the FA, I'm of little faith to believe he would've moved on that additional retort, let alone even a slur of the W kind.

 

[medhead]

True. I guess was was really making a suggestion for people to do this if confronted with a similar situation. Personally, I am much more vocal in self policing queues. As such I would have said something like "we're all p1 here get to the back you old fool and wait your turn like the rest of us". If I was at the front of the queue I would have also blocked him off. But that's just me, wouldn't suggest anyone else goes that far.

Note SWMBO has at times verbally restrained me from commenting in queue situations.


Sent from the Throne

 

[eastwest101]

Lovely DYKWIA on the 1230 out of Perth yesterday

I was standing in the priority queue, which as usual wasn't working too well. Portly older gent marches up, on the other side of the ribon, to the very front and present his BP to the attendant. The FA politely points to the queue and asks the man to join it. He then loudly states that he wants checked in straight away 'because I'm a Platinum 1.'

The FA apologised and pointed out the priority queue again. Man thrusts BP at FA who relents and scans.

A queue of platinums collectively thinks 'w#nker'

Would it be possible CannyMan to bring this to QF management's attention without negative fallout for the flight attendant, more as a sort of "heads up - you may want to prepare for more of this" for future training?

It does sort of make (more of) a mockery of QF's priority boarding policy, and it also lets QF management know that some frequent flyers have the perception that PB isn't done properly or enforced and that this may need to be addressed.

 

[TonyHancock]

Hopefully QF can amend it's premium boarding policy to something like:

CL
P1 earned without using Any Seat Award SC's or Double SC's
P1 earned with Double SC's and/or Any Seat Award SC's.....but more than 1200SC's from paid travel
P with at 1200 SC's earned from paid travel
P1 earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel
P earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel

These could be called in order with a short interval between each one.

I think this would simplify* the whole process and make it much easier for the gate agents to enforce.^

* Not necessarily the Oxford English Dictionary definition of simplify
^The normal note for the more literal that this may not actually make the boarding process easier...for anyone!

 

[defurax]

Hopefully QF can amend it's premium boarding policy to something like:

CL
P1 earned without using Any Seat Award SC's or Double SC's
P1 earned with Double SC's and/or Any Seat Award SC's.....but more than 1200SC's from paid travel
P with at 1200 SC's earned from paid travel
P1 earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel
P earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel

Isn't this the order in which upgrades are processed? Anyway, I think the only way to orderly manage the boarding process is to call each passenger by it's name/status and $ value to QF over the last 12 months...

 

[Paddy55]

Hopefully QF can amend it's premium boarding policy to something like:

CL
P1 earned without using Any Seat Award SC's or Double SC's
P1 earned with Double SC's and/or Any Seat Award SC's.....but more than 1200SC's from paid travel
P with at 1200 SC's earned from paid travel
P1 earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel
P earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel

These could be called in order with a short interval between each one.

I think this would simplify* the whole process and make it much easier for the gate agents to enforce.^

* Not necessarily the Oxford English Dictionary definition of simplify
^The normal note for the more literal that this may not actually make the boarding process easier...for anyone!

Sorry, Tony, I disagree.

I don't think your suggestion would "simplify" the process in QF terminology.
I believe it would "enhance" the process

 

[ozbeachbabe]

Slightly disappointed that the FA just gave in and scanned his BP.

Maybe QF FAs should get the same training as American Eagle FAs: SIR, you will have to join the line please, SIR PLEASE JOIN THE LINE!!, SIR I WILL HAVE TO CALL SECURITY!

AFAIK in the USA the AA ground staff act as the gate agents so can afford to have a 'take no prisoners' approach to errant pax went it comes to queue jumping the PB lane as they won't see the pax again once the flight is airborne.

I can understand in the above case the FA being hesitant to take the pax to task as she would have to spend the next 5 hours on an aircraft with this pax & the whole P1/DYKWIA scenario could have easily turned into an ugly ground or air rage episode.

Besides, trying to rationalise with him would be like teaching a pig to sing - it's a waste of time & it annoys the pig.

 

[mannej]

Hopefully QF can amend it's premium boarding policy to something like:
Tony Hancock
CL
P1 earned without using Any Seat Award SC's or Double SC's
P1 earned with Double SC's and/or Any Seat Award SC's.....but more than 1200SC's from paid travel
P with at 1200 SC's earned from paid travel
P1 earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel
P earned with Any Seat Award SC's and or Double SC's with less than 1200 SC's earned from paid travel

These could be called in order with a short interval between each one.

I think this would simplify* the whole process and make it much easier for the gate agents to enforce.^

* Not necessarily the Oxford English Dictionary definition of simplify
^The normal note for the more literal that this may not actually make the boarding process easier...for anyone!

Tony, I've amended the list to reflect the order more accurately...

 

[Andyzx]

Saw / had a similar experience a couple of years ago in MEL, I was in front of Sir DYKWIA who after moving in front of others and suggesting in a loud voice he was a DYKWIA, barged passed me in the air bridge, unfortunately he dropped his phone and boarding pass and I dropped my book etc. He said something that no one should hear as I passed him his BP that I picked up. I was happy to see his back as he sprinted pushing his way in the queue to board. Unfortunately I met him again at the main door as I handed my BP to the CSM and she returned the correct BP to me. He looked about ready to explode / have coronary / seizure, apparently did not like the idea of being told his seat was on the far isle turning RIGHT. I wouldn’t have minded siting in 1A but his face was a master card priceless moment

 

[Moody]

What a tool, Did the other WP's actually say 'w#nker' out loud or were you just thinking it? If I was in the priority queue I would have, sometimes these types of people need to have their ego crushed a bit to bring them back to earth.

Slightly disappointed that the FA just gave in and scanned his BP.

Whilst making an example of the P(rick)1 would have attained a level of karma, I firmly believe revenge is a dish better served cold. I would like to think that such episodes get noted on the passenger's file, and they find that ODU and even points upgrades dry up for them.

 

[harvyk]

The way to deal with DYKWIA types is to say to them in loud voice "oh, so your not travelling by private jet? I thought you said you were some one important"

That usually takes such ppl down a peg or two.

 

[jetlagger]

Maybe it was Feper but we are not sure of his status in any way shape or form.

But he would be perhaps quite easily recognisable carrying the pail of water

 

[Paddy55]

Whilst making an example of the P(rick)1 would have attained a level of karma, I firmly believe revenge is a dish better served cold. I would like to think that such episodes get noted on the passenger's file, and they find that ODU and even points upgrades dry up for them.

Karma often gets them in the end

 

[drron]

Certainly with AA such behaviour is noted and does count when requesting upgrades etc.As I have recounted before at MIA as a mere plat with AA We got upgraded to F before an EXP-and we had only been put on the list minutes before.The EXP put on the best DYKWIA show that I have ever seen.When he departed I asked the gate agent why this had happened.She said because he only contacts us to complain.

Now as to the portly P1 I would merely have said-Sir I am a life time plat,please line up behind me.One doesn't have to tell the whole truth!

 

[Deleted member]

Life's too short, this guy is never going to change , he is an embarrassment to himself. I find that all too often they are actually flying in Y anyway. So maybe a little wave from J when you get on board is in order......maybe not, just lowers you to the same level.
I do remember my mother ( who is old, and has mobility problems) standing in line to check in, a similar attitude by a pax with DYKWIA aspirations was loudly abusing the check in operator.
When it was her turn the check In operator apologised for the delay . Mum said " it's not your fault, I know your job can be very difficult, I am happy to wait" with that the nice girl handed my mum her boarding pass and said have a nice flight, mum now as in biz class the angry pax was still in Y. . I just love stories like that one.


It is I, Leclerc !

 

[RAM]

You stole my line.

Did he tell you he was a high flying lawyer, so he probably isn't really that good at all.

Well given that he MAY have been a lawyer (of sorts) then:

a) letter and intent are two different things
b) high flying = on plane at 10,000 metres
c) lawyer = always ready to give advice than most people can't understand and don't want to pay for
d) specialty perhaps probate (not used to having to woo clients)

 

[RAM]

so basically we are basing this entire thread on your assumption and no actual facts.

Resorting to circumstantial evidence you mean?