DEFT still charging 1.5% - is that still allowed? | Page 5 | Australian Frequent Flyer
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DEFT still charging 1.5% - is that still allowed?

albyd

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Apr 7, 2011
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my other one doesnt use DEFT & they list EFT (BSB/ACC) details on the levy notice
I had a feeling that there might be some out there - good to see as I agree the DEFT CC surcharges are a gouge. Surely they are a big merchant and can negotiate better merchant rates than that. I'm assuming they're not passing those savings onto customers and keeping the difference. Don't blame them for doing it but it's not right.
 

daft009

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I had a feeling that there might be some out there - good to see as I agree the DEFT CC surcharges are a gouge. Surely they are a big merchant and can negotiate better merchant rates than that. I'm assuming they're not passing those savings onto customers and keeping the difference. Don't blame them for doing it but it's not right.
agreed.. passing the buck calling themselves a "payment processor" and not a merchant.
lets see if my other strata can supply BSB/ACC details for next quarter... fingers crossed
 

kyanar

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I had a feeling that there might be some out there - good to see as I agree the DEFT CC surcharges are a gouge. Surely they are a big merchant and can negotiate better merchant rates than that. I'm assuming they're not passing those savings onto customers and keeping the difference. Don't blame them for doing it but it's not right.
DEFT is a Macquarie Bank subsidiary - they don't negotiate fees because they are an acquirer and therefore can be charged whatever is most convenient for them. Besides. as an "intermediate payment processor" (not a merchant), DEFT can charge whatever they want with impunity. You know, like Cabcharge.
 

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