Claiming the 75% refund from Qantas for Being Downgraded or Inoperative Seat

Thread starter RooFlyer
Start date May 31, 2026

PERLHR

Established Member

57 minutes ago

It looks like I am now required to escalate my inop seat (1a) and non moving footstool on overnighter from BNE to APW in early June on a 737. Despite refusing the QF 10,000 points that they automatically added to my account with a standard letter saying that this is not what a passenger should expect as way of a seat comfort etc etc I responded with a follow up e mail referring to compensation and values but alas I have heard nothing from them and the App seems to say Case Closed without them even responding. Ridiculous. So next step I assume is the Ombudsman. Not letting this one go. I'm sure chat GPT will help...

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