Citibank Plus - No Fee No Overseas Transaction Fee Account

[Chicken]

Sure, and when I get a bot of time, I'll find some posts where people have said 5 transactions a month is too much work.

I'm one.

It's ridiculous. Who has the time to deal with this BS, when you can get the same thing from Citi? Oh, by the way, the other banking products from ING are also stupid. No, not high fee or what not, but stupid. If you want to do a deal, you do a deal, if you want to be expensive, you charge the price you want, not make customer to do stupid things like this, and make it maybe a trap.

I have enough booking keeping to do, don't need to play this stupid game with ING of shuffling money in circle.

 

[daft009]

I'm one.

It's ridiculous. Who has the time to deal with this BS, when you can get the same thing from Citi? Oh, by the way, the other banking products from ING are also stupid. No, not high fee or what not, but stupid. If you want to do a deal, you do a deal, if you want to be expensive, you charge the price you want, not make customer to do stupid things like this, and make it maybe a trap.

I have enough booking keeping to do, don't need to play this stupid game with ING of shuffling money in circle.

the ING account is slightly different/better than the citi account.
even if the O/S bank charges you ATM fees ING will refund it. citi won't refund.
Citi only promise not to charge ATM fees themselves.

 

[kpc]

I was going to apply for an orange ING card to supplement my Citibank Visa debit card when +1 told me she has had one for a few years...she already gets a monthly deposit >$1000....to get the 5 transactions out of the way, I went to Coles self checkout and put 5x $1 transactions on the card in less than 5 minutes, then paid the rest of the bill with my Coles e Gift card . Easy

 

[DeKa]

I was going to apply for an orange ING card to supplement my Citibank Visa debit card when +1 told me she has had one for a few years...she already gets a monthly deposit >$1000....to get the 5 transactions out of the way, I went to Coles self checkout and put 5x $1 transactions on the card in less than 5 minutes, then paid the rest of the bill with my Coles e Gift card . Easy

kpc do note that the “benefit” only applies the following month after 5 transactions & $1000 deposit. It’s not from the moment the criteria are met.

 

[JessicaTam]

A few days ago I made a withdrawal at an ATM in Tarbert (Isle of Harris, Scotland). I was told I would be charged ~£2. I had to do the transaction anyway so proceeded. I was then offered the withdrawal to be processed in AUD. No thanks, stuck with GBP.

From memory my £100 was to become $212 with the fee. I just checked my account and I was charged $189 with no fee. Easiest 10% I never spent!

 

[gty222]

...
From memory my £100 was to become $212 with the fee. I just checked my account and I was charged $189 with no fee. Easiest 10% I never spent!

10%! It's getting worse. Normally works out to 5%, but best avoided. No advantage whatsoever.

 

[JessicaTam]

10%! It's getting worse. Normally works out to 5%, but best avoided. No advantage whatsoever.

Agreed.

I knew the exchange rate was about 51-53p/AUD so no way was I going to accept anything that was obviously less than 50p.

 

[Chicken]

the ING account is slightly different/better than the citi account.
even if the O/S bank charges you ATM fees ING will refund it. citi won't refund.
Citi only promise not to charge ATM fees themselves.

Which is exactly what I wrote in my previous post.

But I still consider them very similar. And no, I consider this deal created based on what I call bad faith (as in opposite of good faith).

And no, I don't have time to deal with this BS. I have enough bank accounts to manage, plus the credit cards to churn thru, plus all the direct debits to link when I churn card, then all the complexity of merging all the transactions from all these cards and accounts back into my booking keeping which I do (I let me accountant do the reportings, but I do my own book keeping).

I am not going to let ING muck with these tricks, on top of, the products from ING are stupid, and you try doing loans and investments from ING, and see how far you get (answer is you won't get very far, they are as useless as all the new banks which came from being a CU or building society). All for a saving a few dollars?!

Citi can do all these for you, and if they want to do a deal, they would do a straight forward deal. Citi is simple, you just need to put up with coughpy customer service for your low level enquiries, not how many times you have to run to Coles.

 

[daft009]

Which is exactly what I wrote in my previous post.

But I still consider them very similar. And no, I consider this deal created based on what I call bad faith (as in opposite of good faith).

And no, I don't have time to deal with this BS. I have enough bank accounts to manage, plus the credit cards to churn thru, plus all the direct debits to link when I churn card, then all the complexity of merging all the transactions from all these cards and accounts back into my booking keeping which I do (I let me accountant do the reportings, but I do my own book keeping).

I am not going to let ING muck with these tricks, on top of, the products from ING are stupid, and you try doing loans and investments from ING, and see how far you get (answer is you won't get very far, they are as useless as all the new banks which came from being a CU or building society). All for a saving a few dollars?!

Citi can do all these for you, and if they want to do a deal, they would do a straight forward deal. Citi is simple, you just need to put up with coughpy customer service for your low level enquiries, not how many times you have to run to Coles.

I concur
Just check the Whirlpool wiki on the Citi card before leaving AU ( previous page, last post), will help with options for free free ATMs. Easier than managing another account

 

[kpc]

I'm not sure why all the negativity towards Ing Orange....it is just another option to get cash OS to avoid the Fx fee and is good to have as a backup (for me) in case you lose the Citi card or the machine "swallows" the card. Its main benefit is that you get back the ATM fee which is almost impossible to avoid in some countries eg Thailand (~AUD$5 per withdrawal). I go to Coles weekly so easy to do the 5 transactions the month before. If that is too inconvenient and difficult , don't get the card

 

[Chicken]

I'm not sure why all the negativity towards Ing Orange...

Because this is not a deal done in good faith.

I go to Coles weekly

Imagine if Coles tells you that, this week's special, buy 2 for $5, but you need to get each of the 2 from different stores. Is this absurd?

Now, if Coles has many things you need cheap / on special, then you maybe able to argue that, it is worth your effort to run into 2 separate Coles, in order to get the specials.

However, if everything from Coles is expensive except this one item, are you really going to get into 2 Coles stores just to buy this 2 for $5? And how much time and effort and cost on fuel / public transport fare, in order to go into 2 separate Coles?

 

[woodborer]

Because this is not a deal done in good faith.

Asking you to use your account?
Anyway, people are free to make their own choices. For me, having some overseas machines charging $10 or more for using my card, I'll spend a bit of time making the 5 transactions.

 

[mannej]

Because this is not a deal done in good faith.

Imagine if Coles tells you that, this week's special, buy 2 for $5, but you need to get each of the 2 from different stores. Is this absurd?

Now, if Coles has many things you need cheap / on special, then you maybe able to argue that, it is worth your effort to run into 2 separate Coles, in order to get the specials.

However, if everything from Coles is expensive except this one item, are you really going to get into 2 Coles stores just to buy this 2 for $5? And how much time and effort and cost on fuel / public transport fare, in order to go into 2 separate Coles?

The analogy is absurb if anything - a strawman argument that doesn't really compare to the requirement for x amount of transactions/month to access the fee rebate...

 

[Chicken]

Asking you to use your account?

You are only using your own account, if you actually move your banking to ING, which comes back to my question of, I don't consider ING a real bank, unless all that you need is one single transaction account.

In my example, I bank with Citi (and used to be Suncorp), so having to do this trick with ING is not 'using my account'.

For me, having some overseas machines charging $10 or more for using my card, I'll spend a bit of time making the 5 transactions.

Can you tell me which country are they? And this isn't a rude question, I really want to know.

I don't think I have been to a country where I need to pay ATM fees, and I think the most espensive I have seen here is someone saying 5 EUR in Spain?

 

[woodborer]

Can you tell me which country are they? And this isn't a rude question, I really want to know.

Thailand can be up to 220 Baht. This came back as a refund of $10.02.

 

[Chicken]

Thailand can be up to 220 Baht. This came back as a refund of $10.02.

Anyone interested in a business venture?

 

[maccaisking]

Can you tell me which country are they? And this isn't a rude question, I really want to know.

In Las Vegas last year I had 2 withdrawals, ~$7 at the airport and ~$11 inside a casino. At Fiji airport I had a charge of $9.86. These are just the fees charged by the local ATM. With that said I’m sure if I looked I could find better options but for convenience (or where there are no options) ING is very helpful

 

[burmans]

Because this is not a deal done in good faith.

Imagine if Coles tells you that, this week's special, buy 2 for $5, but you need to get each of the 2 from different stores. Is this absurd?

Now, if Coles has many things you need cheap / on special, then you maybe able to argue that, it is worth your effort to run into 2 separate Coles, in order to get the specials.

However, if everything from Coles is expensive except this one item, are you really going to get into 2 Coles stores just to buy this 2 for $5? And how much time and effort and cost on fuel / public transport fare, in order to go into 2 separate Coles?

I dont think it's absurd or bad faith for ING to only want to give certain benefits to people who actually use their accounts, i.e. pay their salary or similar into it and use the account regularly. Do I think there are other ways they could implement this, sure. Can I be bothered doing this myself, no. But to call it "bad faith" is histrionics in my view.

As for the Coles example, aside from it being a somewhat extreme example (clearly this is deliberate) I equally have the option to take up such offers or not. There are 100's of offers that I see monthly I don't take up, but do I think its bad faith of the vendors to offer it, not really.

 

[JessicaTam]

[mod hat]
This thread is becoming very ING focussed.
Remember it is a Citibank thread!
[/mod hat]

 

[Danger]

When people use this card at overseas ATMs and are presented with the option to use that bank's exchange rate (usually something like 'Proceed with conversion'), do you select that or decline ('Proceed without conversion')?

I'm in a dispute with Citibank at the moment over two ATM withdrawals in India. On both transactions at the same ATM I declined the conversion. Citibank is telling me that results in DCC. The image shows part of what Citibank is telling me.

I always decline using the foreign bank's conversion because I always thought that meant you'd stung with a terrible rate, rather than Citibank's rate. I've never had a problem and have always gotten the better Citibank rate.

(A separate issue is the foreign bank didn't disclose a fee for the transaction, never mind the fact the transaction appears on my statement as "PART HYYAT" hotel.)