Citibank Platinum vs HSBC Platinum (Visa) | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Citibank Platinum vs HSBC Platinum (Visa)

Status
Not open for further replies.

phoenixgod

Newbie
Joined
Mar 3, 2005
Messages
1
I use credit cards mainly for shopping/dining/travelling purposes. Can anyone tell me which of these cards are better than the other and why?^^.

Thank you beforehand for the help^^.
 

Big_spender

Newbie
Joined
Mar 13, 2005
Messages
4
HSBC Platinum service is terrible. They outsource the VISA Platinum services to a call centre in Asia.

The Rewards program is also bad - it does not have the ability to transfer points to any frequent flyer programs.

For the $350 fee, it represents a poor value card.

I have the American Express Platinum Card as well, and while the annual fee is $900 the benefits are so much better.
 

NM

Moderator
Joined
Aug 27, 2004
Messages
15,792
Flights
My Map
Big_spender said:
HSBC Platinum service is terrible. They outsource the VISA Platinum services to a call centre in Asia.
No too different to the other card/bank being asked about. I have spoken to seveal strongly accented people from their Indian call centre.
 

Mal

AFF Supporter
Joined
Dec 25, 2004
Messages
12,253
Flights
My Map
Doesn't all Plat Visa call centre stuff get sent to Singapore anyway?

I've tried the Visa Plat call centre before, and it always gets sent there.

Of course your standard banking enquiries etc go through your bank - their call centre could be anywhere.
 

NM

Moderator
Joined
Aug 27, 2004
Messages
15,792
Flights
My Map
My discussions with the CitiBank Call Centre in India was nothing to do with a Platinum Visa (or a Visa of any metalic substance). It was definately CitiBank and definately in India.
 

ronone69

Intern
Joined
Dec 12, 2004
Messages
79
The best (and cheapest) Platinum card is the Commonwealth Bank's Platinum Mastercard but they are of course a pain in the ass to deal with. They have no point earning limit, an annual fee of $250 and $1 for $1 transfers to QF
 
Status
Not open for further replies.

Community Statistics

Threads
81,251
Messages
1,873,707
Members
49,111
Latest member
Jay Tee
Top