Hi.
New member but longtime lurker here...I hope it is ok to post this here - I've googled and found no answers so far....
I am just wondering if anyone else is having problems logging into Citibank Online lately?
I recently transferred over to Citibank after reading here about the better QFF point conversion with them compared to my current card. It's been probably about 4weeks or so now since I got my card. I managed to logon and set up all the security questions etc at the start of this month and was able to view my account details. Since then though, I've not been able to login. I keep getting "I'm sorry. We are having some temporary delays. Please try again later"
It's the same message everytime and I've tried it from 3 different computers (and 3 different IPs). First time I called up, I was told to try entering all the info to sign up again - still didn't work. Called last week to be told that they're experiencing some problems with it. I thought maybe it would be ok after the 16th - as there's a notice on the sign on page re: display of the account number being different after then.
I'm still having problems and when I called today, I was told that their system is down and will be displaying an error message and that they couldn't view any info at their end either and to try in an hour... and now it's back to the "temporary delays" message.
Is it just me, or is everyone having this problem? I'm on a gold card if that matters.
New member but longtime lurker here...I hope it is ok to post this here - I've googled and found no answers so far....
I am just wondering if anyone else is having problems logging into Citibank Online lately?
I recently transferred over to Citibank after reading here about the better QFF point conversion with them compared to my current card. It's been probably about 4weeks or so now since I got my card. I managed to logon and set up all the security questions etc at the start of this month and was able to view my account details. Since then though, I've not been able to login. I keep getting "I'm sorry. We are having some temporary delays. Please try again later"
It's the same message everytime and I've tried it from 3 different computers (and 3 different IPs). First time I called up, I was told to try entering all the info to sign up again - still didn't work. Called last week to be told that they're experiencing some problems with it. I thought maybe it would be ok after the 16th - as there's a notice on the sign on page re: display of the account number being different after then.
I'm still having problems and when I called today, I was told that their system is down and will be displaying an error message and that they couldn't view any info at their end either and to try in an hour... and now it's back to the "temporary delays" message.
Is it just me, or is everyone having this problem? I'm on a gold card if that matters.