Check your bookings made 23 January 2007 | Australian Frequent Flyer
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Check your bookings made 23 January 2007

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Kiwi Flyer

Senior Member
Joined
Sep 24, 2004
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5,453
It seems QF didn't make all the changes to reduce the fuel surcharge for bookings made yesterday as promised in their press release. I am not sure when the changes were implemented - some time between middle of the day yesterday and this morning I suspect.

If you made a booking that should have had the fuel surcharge reduced (not all flights had the reduction - not for longhaul sold ex-NZ for example :evil: ), you should double check the fuel surcharge reduction has in fact been applied.

If not then you need to call to get a refund for the overcharge. QF advises they will not deal with this by email or proactively.
 

futaris

AFF Supporter
Joined
Jul 21, 2006
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2,909
Should this also apply to award bookings that haven't been charged to your credit card yet?
 

futaris

AFF Supporter
Joined
Jul 21, 2006
Messages
2,909
NB, not all routes have a reduction in fuel surcharges.

See here:

International Travel (one way from Australia)
- UK and Europe - $170 (no change)
- Mainland USA, Canada, South America, South Africa and India - $133 (no change)
- Asia, Pacific, Honolulu - $100 (was $105)
- New Zealand - $55 (was $60)


Domestic Travel (per sector)
- Qantas Australian and New Zealand Domestic - $26 incl GST (was $31)
- QantasLink (jet services) - $26 incl GST (was $31)
- QantasLink (turboprop services) - $24 incl GST (was $29)
 
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