Check your bookings made 23 January 2007

Discussion in 'Qantas Frequent Flyer Program' started by Kiwi Flyer, Jan 24, 2007.

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  1. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    It seems QF didn't make all the changes to reduce the fuel surcharge for bookings made yesterday as promised in their press release. I am not sure when the changes were implemented - some time between middle of the day yesterday and this morning I suspect.

    If you made a booking that should have had the fuel surcharge reduced (not all flights had the reduction - not for longhaul sold ex-NZ for example :evil: ), you should double check the fuel surcharge reduction has in fact been applied.

    If not then you need to call to get a refund for the overcharge. QF advises they will not deal with this by email or proactively.
     

  2. futaris

    futaris Established Member

    Jul 21, 2006
    2,811
    87
    Brisbane
    Should this also apply to award bookings that haven't been charged to your credit card yet?
     
  3. futaris

    futaris Established Member

    Jul 21, 2006
    2,811
    87
    Brisbane
    NB, not all routes have a reduction in fuel surcharges.

    See here:

    International Travel (one way from Australia)
    - UK and Europe - $170 (no change)
    - Mainland USA, Canada, South America, South Africa and India - $133 (no change)
    - Asia, Pacific, Honolulu - $100 (was $105)
    - New Zealand - $55 (was $60)


    Domestic Travel (per sector)
    - Qantas Australian and New Zealand Domestic - $26 incl GST (was $31)
    - QantasLink (jet services) - $26 incl GST (was $31)
    - QantasLink (turboprop services) - $24 incl GST (was $29)
     
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