Check your bookings made 23 January 2007

[Kiwi Flyer]

It seems QF didn't make all the changes to reduce the fuel surcharge for bookings made yesterday as promised in their press release. I am not sure when the changes were implemented - some time between middle of the day yesterday and this morning I suspect.

If you made a booking that should have had the fuel surcharge reduced (not all flights had the reduction - not for longhaul sold ex-NZ for example :evil: ), you should double check the fuel surcharge reduction has in fact been applied.

If not then you need to call to get a refund for the overcharge. QF advises they will not deal with this by email or proactively.

 

[futaris]

Should this also apply to award bookings that haven't been charged to your credit card yet?

 

[futaris]

NB, not all routes have a reduction in fuel surcharges.

See here:

International Travel (one way from Australia)
- UK and Europe - $170 (no change)
- Mainland USA, Canada, South America, South Africa and India - $133 (no change)
- Asia, Pacific, Honolulu - $100 (was $105)
- New Zealand - $55 (was $60)


Domestic Travel (per sector)
- Qantas Australian and New Zealand Domestic - $26 incl GST (was $31)
- QantasLink (jet services) - $26 incl GST (was $31)
- QantasLink (turboprop services) - $24 incl GST (was $29)