Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

Change to Select Call Center

Status
Not open for further replies.

albyd

Established Member
Joined
Apr 7, 2011
Messages
2,014
Solutions
3
Points
395
Hi,

I've tried to follow the consensus on AFF not to call Citi call centre unless absolutely have to. I've applied for a Supplementary for a relative travelling next week (maybe haven't left myself much time) to see if I can get them to rush it through although they still need to "approve" it (weren't allowed to tell me the criteria for approval lest I game the system).

I called the 1800 number on the back of my card on two different days. Usually, once I entered my CC # & PIN, I go through to someone in the Select team. This time, I got a "new" menu and ended up in a general call centre not Select dedicated team. I wouldn't be surprised if there's been a reorganisation as is usual with big organisations looking to save $$ or we're about to see something supersede Select. Has anyone else tried to call the Select number recently?

Albyd.
 
Trying to access your favourite Australian websites when overseas only to discover they have been geo-blocked? Concerned about your internet privacy especially when using unsecured wifi? NordVPN will solve both these common problems.

Recommended by the Australian Frequent Flyer

cove

Enthusiast
Joined
Feb 15, 2008
Messages
13,976
Points
1,325
I don't dare and besides my points warehouse does not feel too excessive. I may weaken for the Velocity 10% uplift on some of those points.
 
Status
Not open for further replies.

Community Statistics

Threads
86,599
Messages
2,099,842
Members
53,907
Latest member
nhandinhbongda
Top