Change to Select Call Center | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Change to Select Call Center

Status
Not open for further replies.

albyd

AFF Supporter
Joined
Apr 7, 2011
Messages
1,769
Hi,

I've tried to follow the consensus on AFF not to call Citi call centre unless absolutely have to. I've applied for a Supplementary for a relative travelling next week (maybe haven't left myself much time) to see if I can get them to rush it through although they still need to "approve" it (weren't allowed to tell me the criteria for approval lest I game the system).

I called the 1800 number on the back of my card on two different days. Usually, once I entered my CC # & PIN, I go through to someone in the Select team. This time, I got a "new" menu and ended up in a general call centre not Select dedicated team. I wouldn't be surprised if there's been a reorganisation as is usual with big organisations looking to save $$ or we're about to see something supersede Select. Has anyone else tried to call the Select number recently?

Albyd.
 

cove

AFF Supporter
Joined
Feb 15, 2008
Messages
11,359
I don't dare and besides my points warehouse does not feel too excessive. I may weaken for the Velocity 10% uplift on some of those points.
 
Status
Not open for further replies.

Community Statistics

Threads
81,287
Messages
1,874,956
Members
49,176
Latest member
Benny Boy
Top