Homer said:
Thanks Kito...it sounds like the "supervisor" I spoke to was just making it up as he went along in terms of when my titanium card might arrive. I'll chase them up again.
Can I ask whether the 55% increase in the annual fee bothers you?
Homer
Hi Homer
Those supervisors or CSR somehow will give u a bit of a runaround b4 the real stuff spills out.......I just received my monthly statement in the mail today and no annual charge or "the new annual charge" included! definitely not due until my next anniversary in july.
if u call up abt the metal card the CSR probably will ask u where u heard this from etc etc and trying or pretending to keep it a myth of some sort (as they are salaried to act in stupidity).........just tell them all the materials/info are already posted everywhere in the web, a full mention on their own amex cent. website and even pics of the black package posted etc etc then they may speed up the delivery of your card and discuss more in details with u.
One other thing to remember: you need to request the suppl cent card and a.c card thru them as they are not sent automatically with your main card in this package and the number of the suppl. and a.c. will be changed since you request those cards before the expiry of the current ones. Approx takes 5 working days to arrive here in WA and in plain envelopes only!!!!! So if you have automatic payment/direct debit then it is a real hassle to notify all your business vendors.
I requested only the suppl cent and keep my a.c plastic until its expiry hence the existing # on the a.c. will remain the same and no phone call/letter/email to the other end to change the card #..........
To the increase of annual fee: every individual has his/her own circumstances to make it justifiable/worthwhile and for me when I work out its an extra $1500 pa or $125 per month or $4.10 per day I think I can still manage in addition to the extra qantas club membership worth a few hundred dollars and its onging (at least it says) until 2010, full enhancements of travel insurance whether the expenses are charged to amex or not for all the members in the card portfolio and speedy immigration procedures at various cities. Well for me, I collect points from my usage for flying so honestly I dont concern abt much at those lifestyles/shopping/clubs experience. My latest this month was redeeming 2FC awards from Perth to JFK on QF later this year and I reckon I scored very well with my soon to be expired $2800 fee when you compare the actual $ you would have paid to buy those tickets alone but with $4300 it still can't buy me 2xY fares to JKF and never forget that proportion of the annual fee is tax deductible!!!
Regards
Kito